304 Second Street, Williamsburg, VA 23185, United States
#61 of 75 hotels in Williamsburg
Guests' ChoiceBased on 758 hotel reviews
6.4Cleanliness
6.6
Comfort
6.8
Location
8.1
Facilities
6.5
Staff
7.5
Value for money
7.3
Free WiFi
7.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 June 2024
Javonta
United StatesDifficult keeping us together
Close to the parks
Stayed in June 2024
Reviewed: 28 May 2024
Trista
United StatesPRICE FOR THE QUALITY
CHECK IN AND OUT WAS PLEASANT,
Stayed in April 2024
Reviewed: 21 May 2024
Leonoria
United StatesI didn’t like that the location didn’t have breakfast I didn’t like you had to talk alway to the front desk to get extra towels and blankets
I like the king size bed it was very comforta
Stayed in May 2024
Reviewed: 20 May 2024
Samuel
United StatesChecked in at front desk, and wanted to change and shower quickly after the trip down The room had a very musty smell to it and also like it had been smoked in. Also when I turned on the shower water, it too had like musty Oder to it. Moved past it and went on to getting ready and headed out for dinner. Got back and went to plug my phone is the found a used MJ roach on the side of the bed, the other side had cigarette ash as well. Went and told the older gentleman on duty (very nice guy) and he took great care of me and the situation.
The property is very close to Colonial Williamsburg and the shopping around that area. The prices were very reasonable. And the bed sheets very clean.
Stayed in May 2024
Reviewed: 23 April 2024
Bartlett
United StatesNot up to date
Nothing
Stayed in April 2024
Reviewed: 15 April 2024
Octavia
United StatesI feel like it needs a power wash.
It was conveniently in the area of our main reason for visiting Williamsburg.
Stayed in April 2024
Reviewed: 3 April 2024
Tobi
United StatesBreakfast is NOT provided, not even coffee. The room did have do it yourself coffee service, however there is no juice or coffee available in the lobby.
Hotel was able to provide a room for 5 people (2 adults and 3 teens). Clerk provided clean bedsheets and I was able to make the bed in the pullout couch. Hotel room was reasonably clean. Sidewalks should be resurfaced and room is ready to be updated with new carpet, furniture etc.
Stayed in March 2024
Reviewed: 18 March 2024
Roger
United StatesA little rundown. Cigarette burns on the tub and sheet. Ice machine broken. Little things like that.
VERY reasonable rate and excellent location.
Stayed in March 2024
Reviewed: 13 March 2024
Lori
United StatesYou could tell they were slowly updating. The newer items were quite nice, but the dated items/decor were very dated.
The location was amazing.
Stayed in March 2024
Reviewed: 8 January 2024
Warren
United StatesThe bar that holds the shower curtain was loose and dropped causing the shower curtain to remain open at both sides allowing water to get on the floor. Two screws were missing, and it appeared that they were already missing when the bathroom was painted.
The room was clean and the wi-fi was good.
Stayed in December 2023
Reviewed: 6 December 2023
Rice
United StatesToo many people outside their room smoking pot and drinking beer
It's a nice place just some of the patrons ruin it
Stayed in December 2023
Reviewed: 3 December 2023
Nathaniel
United StatesBugs
Stayed in November 2023
Reviewed: 27 November 2023
Bishop
United StatesIt wasn't clean and needs updating
Location
Stayed in November 2023
Reviewed: 7 November 2023
Shaani
United StatesFirst room had roaches, went to the office he moved me to another building, very clean and no roaches
Nice location
Stayed in October 2023
Reviewed: 23 September 2023
Sleepybexhill
United Kingdom.
It’s an old place, but our room was well maintained and very clean. Housekeeping were in very day. You do get some TV noise from neighbours, but that is to be expected in a wooded building like this. The location was very good. We walked into historic Williamsburg in around 20 minutes and there are lots of restaurants within easy walking distance. There is even a brewpub a few minutes walk away. Only real negative was the lack of breakfast. So many places stopped this during Covid and are reluctant to start again. However, they do provide tea and coffee all day long. Overall, we were pleased with our stay considering the cost.
Stayed in September 2023
Reviewed: 13 September 2023
Archine
United StatesFirst room was supposed to be non smoking had to have them switch rooms they upgraded to a double queen but the beds were double beds not queen beds
Convenient location
Stayed in September 2023
Reviewed: 10 September 2023
Janice
United StatesLoud music and not very clean
Location
Stayed in September 2023
Reviewed: 10 September 2023
Short
USASee above. Won't stay again.
Property fair. Dirty in back areas. Laundry only HOT water. I had to remove my clothes from machine. Desk clerk said to bad, can't help you. Not our machines. NO BREAKFAST. Also said to bad we don't do it anymore.
Stayed in September 2023
Reviewed: 4 September 2023
Nadia
United StatesBathroom features was too old. AC unit was not working properly. We couldn’t sleep at night.
Location was great. It was too expensive compared to the services.
Stayed in September 2023
Reviewed: 16 August 2023
Gina
United StatesMini fridge had too much ice in it. Drawers were dirty. We did not use either.
Good beds. Good location. First floor. Walkable.
Stayed in July 2023
Reviewed: 15 August 2023
Rebecca
United StatesTV had issues connecting to cable, needs updating. Did not appreciate how house keeping was knocking on the door at 9:30am when checkout was at 11am. They should wait till key cards are turned in before coming to clean. Wish I checked out pool and breakfast to give those a review.
Parking close to room, bathroom was sufficient, AC worked really well. Fridge was ice cold chilled. Will probably come back since this room was in my budget and local. Close to food & gas stations & grocery store
Stayed in August 2023
Reviewed: 7 August 2023
Justin
United StatesI had a non smoking room and it smelled really bad of cigarette smoke. The sheets had stains and holes room was nasty
Location was good
Stayed in August 2023
Reviewed: 6 August 2023
Rose
United StatesHousekeeping came knocking on the door early and the tag wouldn't stay on the door
I liked that it was close to everything, the pool was nice
Stayed in August 2023
Reviewed: 3 August 2023
Bertil
United StatesThe bed was a little lumpy. The room was over perfumed upon arrival
The location was perfect. The price was excellent front desk very efficient
Stayed in August 2023
Serino, Italy
Wola Ducka, Poland
Seoul, South Korea
Sirmione, Italy
St Petersburg, USA
Miami Beach, USA
Santos, Brazil
Budapest, Hungary
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content