285 East Hospitality Lane, San Bernardino, CA 92408, United States of America
#6 of 28 hotels in San Bernardino
Guests' ChoiceBased on 523 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.6
Facilities
8.5
Staff
8.6
Value for money
8.2
Free Wifi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 4, 2024
Odalys
United States of AmericaTheir gift shop/market was closed, not sure why but we could’ve used that during our stay. TV reception was not working well, shows kept going blurry.
The hotel was very comfortable & the staff is super friendly. Beds felt great, & location was a relatively quiet and safe area. We didn’t get to try the onsite bar or restaurant but it looked good. We did use the fitness center which was clean and had plenty of basic equipment to get a good workout in. We loved the double sink in the bathroom. The complimentary late checkout at 12pm is awesome. And of course the welcome cookies are IMPECCABLE.
Stayed in June 2024
Reviewed: June 3, 2024
Adalberto
United States of AmericaClean
Excelent
Stayed in June 2024
Reviewed: June 2, 2024
Andrea
United States of AmericaThe total was more than what I booked the room for on the booking.com app.
It was comfortable and clean. Nice place to stay if you’re looking for something quiet and safe.
Stayed in June 2024
Reviewed: March 22, 2024
Cindy
United States of Americapaying for parking
location comfort
Stayed in February 2024
Reviewed: March 17, 2024
Mando
United States of Americathe bathroom was too small and the water gets everywhere , there’s no precaution for it
it was nice
Stayed in March 2024
Reviewed: March 14, 2024
Joineeh
United States of AmericaAc unit was out in my room it was so stuffy
Clean and beautiful
Stayed in March 2024
Reviewed: March 4, 2024
Cecilia
United States of AmericaFriendly staff one for sure who stood out Rudrigo and your event staff as well attended a retirement party . Food was great two thumbs up 👍🏼👍🏼🤩
Stayed in March 2024
Reviewed: February 27, 2024
Danielle
United States of AmericaStaff serving breakfast was very unkind. Went to ihop instead.
Clean and location
Stayed in January 2024
Reviewed: February 26, 2024
Rosie
United States of AmericaEverything was good 👍
I liked how clean the rooms were..however our AC unit went out but the staff was quick to try to fix it But the unit was completely out so they moved us out to the next room which was very convenient. The complimentary cookies are sooo good too😋
Stayed in February 2024
Reviewed: February 2, 2024
Brian
United States of AmericaToilet was super close to door. If someone is sitting door will hit them if opened.
All the employees were helpful and the hotel was clean and well maintained.
Stayed in February 2024
Reviewed: January 20, 2024
Lary-furcron
United States of AmericaKilled 2 roaches
Nice people. Free cookies & breakfast.
Stayed in January 2024
Reviewed: December 17, 2023
Celia
United States of AmericaEverything was great staff was amazing and friendly
Stayed in December 2023
Reviewed: November 13, 2023
Yvonne
United States of AmericaYou could not get in or out of the shower/tub without closing the bathroom door. The fact that I had to pay an additional fee to park my car.
The room was very clean and the staff were nice.
Stayed in November 2023
Reviewed: November 13, 2023
Brian
United States of AmericaBreakfast. The scrambled eggs were over cooked and dry. The bacon was also over cooked to the point I couldn't eat it. The other issue was getting out of the parking lot, You have to use the room key to get out. I had just checked out and dropped the room key at front desk. No one told me I needed Key to get out of parking lot.
Location was perfect. I liked the secured parking and overall the hotel.
Stayed in November 2023
Reviewed: November 4, 2023
Tiffany
United States of AmericaNot easy to roll luggage from the parking area all the way around the building to the front door
Clean and easy to navigate
Stayed in October 2023
Reviewed: November 2, 2023
Shane
United KingdomExpensive Cans at the bar No draught lager/beers Nothing much round hotel
Clean nice hotel
Stayed in October 2023
Reviewed: October 30, 2023
Shane
United KingdomNot much round it,need to go Redlands to nicer restaurants/bars
Nice hotel,nice staff
Stayed in October 2023
Reviewed: October 16, 2023
Marquis
United States of AmericaSower
Stayed in October 2023
Reviewed: October 16, 2023
Elsie
United States of AmericaThe A/C wasn’t working properly, our room in particular didn’t cool down.
Very convenient location, spacious establishment, bar and pool were accessible.
Stayed in October 2023
Reviewed: October 2, 2023
Patricia
United States of AmericaN/A
It was close to why we needed it
Stayed in October 2023
Reviewed: September 19, 2023
Mandy
United States of AmericaFront Desk guy didn't say much to me at check in, very silent interaction. He handed me room keys and said 7th floor. Everytime we went down to the Cafe to buy a coffee.. it was closed for lunch or a 10 minute break. Never got to go inside there during my whole stay. But that's okay.
Great location and only 30 minutes away from Glen Helen Amphitheater. Glitter walls are amazing throughout the halls. Bed was extremely comfortable, and the black out curtains helped to sleep in!
Stayed in September 2023
Reviewed: September 11, 2023
Aden
United States of AmericaCustomer service and attention to detail. Clean and spacious room.
Stayed in August 2023
Reviewed: September 8, 2023
Katrina
United States of AmericaThe bar had an "ok" selection of beer.
The staff were super helpful with check-in and with our late check out. The food was excellent. The coffee shop was great and the prices are great.
Stayed in September 2023
Reviewed: August 11, 2023
Fernanda
United States of AmericaNo shampoo or soap in the dispensers, someone forgot to revise it. Bed too soft for me.
New building, modern facade , modern interiors, clean, comfortable
Stayed in August 2023
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