The only issue was the wi-fi that was exceptionally slow and unreliable.

The staff was very friendly, professional and helpful. Truly a 5 star! The room was clean and comfortable with lovely green area outside.

Stayed in May 2024

We were in the basement family room and it was very damp, with windows that only opened a crack. The rubbish bin provided was very small, with no replacement bags so we had to go and buy some more. A toaster in the room would also have been great.

Fabulous location! The beds were comfy.

Stayed in May 2024

The Wifi was non-functional, and the digital checkin process of getting into the room was annoying and complex, because no-one is there.

Great rooms with nice character in a good location in the West, and helpful online staff interaction.

Stayed in May 2024

My room was facing the high street so the noise would not let me sleep well at night.

All the facilities worked right. I liked the bed a lot.

Stayed in May 2024

The noise from the road but can’t be helped with London and it didn’t ruin our stay.

Great location to Royal Albert Hall. It was clean and tidy. With tea, coffee facilities.

Stayed in May 2024

Had some problems with the towel hanger falling of the wall but was not a big deal for us.

It was a cosy little room. The staff were very responsive via texting, I would definitely recommend this property. We got complimentary coffee and tea which was really nice.

Stayed in April 2024

Very supportive; location very close to the center of the city

Stayed in May 2024

No lift, is not a hotel so no cleaning of the room unless you pay

Location

Stayed in May 2024

Cozy room, great location, very helpful staff.

Stayed in May 2024

Clean and modern

Stayed in April 2024

there was no one at the property and you could only liaise with the staff via whatsup or call. Also there is no lift which is not convenient for travellers carrying luggage. Also room was smaller than expected.

Location was very good and room was clean with all necessities

Stayed in April 2024

I had trouble opening my room doors on various occasions and i had to reload/refresh the door access page a few times. Although it was frustrating at the moment, It still isn’t a big issue though. the longest i was locked out (of my room, not the building) was 7mins. Not sure if it was an issue with my phone or just technology hiccups.

the room has useful amenities that were extremely helpful for me (i stayed here 8 nights). I feel that the room was thoughtfully designed as everything inside made sense. There was 80+ tv channels and chromecast too! As a solo female traveller, i vouch that my stay here was very comfortable. The room was very very clean and the location was excellent. There are plenty of restaurants, cafes, supermarket (sainsbury) and even hypermarket (tesco) 200m away. The bed was not the softest and the pillows are not as fluffy as i would prefer, but i still had a good sleep every night. Although there isnt any staff on-site, they are contactable and was very responsive throughout and even late at night. They also check in on me periodically which made me feel safe. The only improvement i would suggest is perhaps including a laundry room (pay-per-use is a great option too) in the building since the place is perfect to accommodate guests staying here for more than 5 nights.

Stayed in April 2024

The floor dirtied really quick.

Gorgeous little apartment in a great neighbourhood.

Stayed in February 2024

really small sink and there was quite some noise coming from other rooms at night. i had trouble getting into the room but was quickly helped by staff online.

the room was really comfortable and it had everything i needed. it was nice having a kitchen with microwave, mini fridge and being able to make coffee and tea. great location, close to earl’s court station which has a direct line to heathrow airport. it was super easy getting everywhere i wanted to go.

Stayed in April 2024

All good. However it could be upgraded with a full body mirror in any corner of the room and in the gym room 😊

The unit had everything I needed for a solo short stay. The building is walking distance from the subway station and it’s also easy to find grocery stores. I loved the view from my room, was so open, quite, peaceful and the backyard wildlife was a plus for an animal lover like me ❤️ The gym room was also a big plus +. Many thanks to the costumer service who was very helpful at any time throughout my stay 🙂

Stayed in April 2024

No refresh of towels or clean on 6 nights of staying there Check on is cumbersome and relies on digital services - Which can be Challenging if you’re travelling from overseas and haven’t got wifi Or on our case after 26 hours flights our phones needed charging

Good location close to earls court tube

Stayed in April 2024

We initially stayed in a King Room, but had to move as it was facing the street - it was incredibly noisy and we couldn’t sleep. The staff were wonderful and moved us to another room facing away from the road. I’d consider this/make a special request when booking. It would have also been good to have some sort of hob/cooking facilities in the kitchenette. There is only a microwave, fridge and kettle.

The location was great. It was extremely close to a tube stop with good connections to Central London. It was also very secure, and the staff were lovely. They responded 24/7 and accommodated where they could. The facilities were modern, and the bed was comfortable. It was overall an incredible week and I would consider staying here again. It was so easy to get to and from everywhere needed.

Stayed in April 2024

Tight bathroom, access not always working.

Location, cleanliness, confortable beds

Stayed in April 2024

Kensington Rooms fulfil two most important things, they are clean and at great location, near Earl's Court underground station. Room at the third floor is great for two. If you are travelling with kids, it is good to ask for nearby rooms so you don't end up in two separate buildings.

Stayed in April 2024

Warwick Road is a very busy and noicy road, with emergency vehucles driving quite often. If you are bothered with traffic noices you should ask for a room with windows to the back side of the building. Shower was a bit small and sometimes smelled a bit from the sewer. It was very usable so no big deal. Fridge is very very tiny. (But there is a fridge which is a huge plus compared to many places.)

Very tidy! I liked the kitchenette. It has utensils and dishes for two. Newly renovated so the overall feeling is nice. Location is easy to find, near to the Tube and buses. Earl’s Court Road has restaurants, pubs and a grocery store and there is a big Tesco within eyesight from the front door. Backyard terrace looked very nice although we didn’t spend time there. Best water pressure I’ve ever experienced in the UK! There are shampoo, conditioner and soap which were very nice quality. Shower has two heads - rainfall and hand held. Our room even had a balcony. The TV was also working fine and Wifi was good. We didn’t hear any noices from other rooms. The staff sent nice messages and I felt I could easily contact them with any problems.

Stayed in April 2024

You have to be aware that the rooms face the very busy Warwick Street.

The accommodation was newly renovated and very functionally designed furnished. Everything was very clean and for the location in Kensington an unbeatable price performance rate. Bob was very attentive. Straightforward check in and late check out with the app. We had the King room in the basement. Enough space for two people. Organic products for making coffee and tea. Five minutes to walk to Earls Court.

Stayed in April 2024

The only down side would be the sirens for emergency service vehicles going past frequently.

Absolutely fantastic customer service from the coffee and snacks that greeted me on arrival through to sms’s to check in on how everything was going. Modern new facilities, microwave, coffee maker, bowls, glasses and mini fridge all made the stay enjoyable and easy. Tesco is a few hundred meters down the road and Earle Court station.

Stayed in March 2024

It was clean, we had everything we needed

Stayed in March 2024

The lack of a real key to enter the room. I had problems with the electronic lock which did not work properly. All solved, to be honest, promptly by the staff, at 10 p.m.

The location, cleanliness, courtesy and promptness in assisting with key problems by the staff

Stayed in March 2024