Reviews of The Z Hotel Gloucester Place
51 Gloucester Place, Westminster Borough, London, W1U 8JF, United Kingdom
#496 of 1,012 hotels in London
Guests' ChoiceReview score
Based on 4328 hotel reviews
7.9Score breakdown
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Cleanliness
8.4
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Comfort
8.4
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Location
9.2
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Facilities
7.9
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Staff
8.8
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Value for money
7.9
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Free WiFi
7.6
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Reviewed: 8 June 2024
Bhyat
South Africa1 review8.0“We had an excellent stay at a very comfortable hotel”- • Leisure trip
- • Couple
- • King Room
- • Stayed 7 nights
The room was a little cramped. It would be nice if the closet had a set of drawers. The shower needs a shelf to put soap and shampoo on.
The room was clean and comfortable. The staff were very friendly and helpful. The location was excellent.
Stayed in May 2024
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Reviewed: 8 June 2024
Wright-kluger
United Kingdom1 review9.0Superb- • Business trip
- • Solo traveller
- • Queen Room
- • Stayed 1 night
- • Submitted via mobile
First room I had no windows and cramped - second room awesome. Having a bath option would be nice.
Homey - love kitchenette area; great location
Stayed in June 2024
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Reviewed: 6 June 2024
Willemijn
Netherlands10 reviews7.0Good- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
Room is very small. It's literally just the size of your bed. Shower and toilet also open so no privacy.
Perfect location in Marylebone. Great to also have a bar for a bottle of water and soda to take away, including snacks.
Stayed in March 2024
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Reviewed: 6 June 2024
Jasmine
Australia7 reviews8.0Very good- • Leisure trip
- • Couple
- • Queen Room without Window
- • Stayed 4 nights
- • Submitted via mobile
Great location, boutique suburb of London. Great food nearby. Staff were very pleasant!
Stayed in June 2024
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Reviewed: 6 June 2024
Rivo
Estonia22 reviews8.0Very good- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
Bit outdated and as always with such London accomodations - small.
Great location and quiet.
Stayed in May 2024
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Reviewed: 5 June 2024
Helen
United States7 reviews8.0“It's very comfortable stay for a couple night stay.”- • Leisure trip
- • Solo traveller
- • Queen Room
- • Stayed 2 nights
The room was a bit small so felt a bit crampy with my big suitcase. They do have a lift but not all the way up to my room at the third floor, so someone had to help me to bring my suitcase to the third floor.
Very nice location. Close to restaurants, supermarket, and bus stops. The bed was comfortable and has a big screen TV. Shower and bathroom are quite spacy, and the shower has a very nice water pressure. So, at the end of the day, it's very nice to have a nice hot shower with good water pressure, after walking all over London especially when the weather a bit cold and rainy.
Stayed in June 2024
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Reviewed: 5 June 2024
Stephen
United Kingdom19 reviews1 helpful vote7.0Good- • Business trip
- • Solo traveller
- • Queen Room without Window
- • Stayed 1 night
- • Submitted via mobile
Central location, clean and functional. Perfect for an overnight stay
Stayed in June 2024
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Reviewed: 4 June 2024
Max
Australia3 reviews7.0“Great spot out West London with friendly staff and complimentary refreshments, room was misleading.”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
I wasn't exactly aware of just how small the room I was going to be staying in was! My double bed spanned from wall to wall so I had no bed side table. My bathroom was quite small too, when I sat on the toilet my knees would hit the sink. Maybe this room in particular would be better suited to someone shorter?!
Friendly and helpful staff, great location. Room definitely did the trick for me over night. Building is nice overall too! They have free wine and cheese on select nights on select times which is cool.
Stayed in May 2024
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Reviewed: 4 June 2024
Roxana
United Kingdom6 reviews1 helpful vote9.0“Great!”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
The room only had one outlet, and didn't really have any great places to put luggage. I might choose a different hotel if I were to stay more than a few days just because it would be hard to unpack or really settle in. The blackout curtains were excellent, but it would be nice to have a breezy privacy curtain to let light in without having the blinds fully open, too.
The room was bright, clean, modern, very reasonably priced, and larger than many rooms in London! Great location just 10 minutes away from the Jubilee line. We really appreciated that food was available 24 hours a day when we came back to the room late and wanted a midnight snack 🙂 the A/C worked really well. Perfect for a one or two night stay. I'd definitely stay here again.
Stayed in June 2024
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Reviewed: 4 June 2024
Abigail
United Kingdom10 reviews1 helpful vote7.0“Bright, airy, quiet and great value.”- • Business trip
- • Solo traveller
- • Junior Suite
- • Stayed 1 night
- • Submitted via mobile
The Samsung app mentioned to connect your phone to the TV hasn't existed since 2022, so you can't do that. Sky TV kept dropping out. Would be nice to have small lights near the bed and not just ceiling lights.
Big airy room. Sound proofed well. Huge fluffy towels. Check in and out was quick and easy. Teas/coffee/milk selection in room was ace.
Stayed in June 2024
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Reviewed: 4 June 2024
Caroline
United Kingdom12 reviews8.0“Excellent value for money and delightful staff”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Lovely king size bed but one side was against a wall
Modern and clean. Great staff
Stayed in June 2024
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Reviewed: 2 June 2024
Asmin
Australia1 review8.0Very good- • Leisure trip
- • Couple
- • Queen Room without Window
- • Stayed 4 nights
The wifi kept disconnecting which made it hard at the beginning. Wifi was on and off.
Room was great size for two people. Great location.
Stayed in May 2024
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Reviewed: 1 June 2024
Anna
Canada1 review8.0“Easy place to stay that was value packed.”- • Leisure trip
- • Family with young children
- • Queen Room
- • Stayed 2 nights
- • Submitted via mobile
Room was very tight but well appointed.
Location was great. Clean. Quiet.
Stayed in June 2024
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Reviewed: 1 June 2024
Skaidrīte
Latvia30 reviews1 helpful vote9.0“Comfortable stay in good location in London!”- • Leisure trip
- • Family with young children
- • Queen Room
- • Stayed 2 nights
- • Submitted via mobile
Actually no complaints at all.
All was good! Location easy to access but the same time quiet. Comfortable bed. Good quality for bed linen and towels. Clean. Good breakfast. Very friendly staff. Can recommend for stay in London.
Stayed in May 2024
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Reviewed: 1 June 2024
Lee
United Kingdom3 reviews2 helpful votes8.0“Bargain and nearly brilliant!”- • Leisure trip
- • Couple
- • Club Junior Suite
- • Stayed 1 night
- • Submitted via mobile
The beds aren’t the best so whilst I slept, my knew I hadn’t been in my own bed!
Breakfast was limited but great quality. Pillows great, staff super helpful
Stayed in May 2024
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Reviewed: 30 May 2024
Nicholas
Spain16 reviews1 helpful vote8.0“Very central hotel which made our stay very pleasant”- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
- • Submitted via mobile
There was no plug by the mirror for drying your hair. The could do with putting a plug in the wardrobe.
It was a great location for our visit, which was for a wedding in the Old Marylebone Town Hall.
Stayed in May 2024
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Reviewed: 29 May 2024
Celine
Switzerland5 reviews9.0Superb- • Leisure trip
- • Solo traveller
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
The staff was really nice and the room was nice and clean
Stayed in May 2024
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Reviewed: 27 May 2024
Maurizio
Italy3 reviews9.0Superb- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 3 nights
location was excellent quite in the room
Stayed in May 2024
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Reviewed: 27 May 2024
Antoniou
Cyprus7 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • Queen Room without Window
- • Stayed 2 nights
- • Submitted via mobile
That we could hear the doors of other rooms opening and closing very loudly and that our bedroom door was shaking when that happened as well.
Stayed in April 2024
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Reviewed: 26 May 2024
Thomas
Australia99 reviews7.0“A good 'in and out' hotel, not a place I would stay if I was there for a week. Staff were cheerful.”- • Leisure trip
- • Solo traveller
- • Queen Room
- • Stayed 1 night
My room was quite small and the bathroom layout was a bit odd. TV was not working properly, but was fixed promptly
I liked the layout of the hotel, tiny front desk and excellent cafe area at the rear of the hotel. Clever concept
Stayed in May 2024
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Reviewed: 25 May 2024
Deb
United Kingdom2 reviews9.0“Lovely hotel in a lovely street, central & clean, would recommend”- • Leisure trip
- • Solo traveller
- • Queen Room without Window
- • Stayed 1 night
- • Submitted via mobile
But of noise from next door room
Gorgeous setting central, clean, comfortable & lovely staff. My room was ready early which was excellent as I was attending a wedding & I even got an upgrade
Stayed in May 2024
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Reviewed: 25 May 2024
Ashlee
Australia3 reviews7.0Good- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 3 nights
- • Submitted via mobile
Very small room. Couldn’t open suitcases properly and no where to put anything.
Great for a couple of days, clean, comfortable, pleasant staff, central location within walking distance to Oxford St, Marylebone village, Hyde Park, Regents Park
Stayed in May 2024
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Reviewed: 23 May 2024
H
Netherlands12 reviews9.0Superb- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted via mobile
Friendly staff
Stayed in May 2024
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Reviewed: 22 May 2024
Sonja
United Kingdom65 reviews10 helpful votes7.0“Functional for what we needed to be near Harley Street.”- • Couple
- • Junior Suite
- • Stayed 2 nights
- • Submitted via mobile
The rooms were spread out through several buildings in a street rather than in one building. We had booked a junior suite, but I would describe this as a general room. Only one chair so we couldn’t both relax. Also the view from the window was a brick wall and no greenery as on the ad picture. I did not like being in individual houses and prefer to be in a shared building
Quiet room, good shower room
Stayed in May 2024
