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Located within 2.5 km of Lake Kivu, Gorillas Lake Kivu Hotel offers accommodation in Gisenyi. The hotel offers an outdoor swimming pool and free WiFi throughout the property. All rooms at Gorillas Lake Kivu Hotel feature a satellite TV and a seating area. The private bathrooms have a bath or shower, and a bathrobe, hairdryer and slippers are provided for your convenience. Some rooms offer a dining area, kitchenette and air conditioning. There is a restaurant and a bar at Gorillas Lake Kivu Hotel, or guests can relax in the shared lounge/TV area. Gorillas Lake Kivu Hotel features a 24-hour front desk and a concierge service. The hotel can also arrange car hire and there is free parking available on site. The Petite Barrière border crossing to Goma is 1 km from Gorillas Lake Kivu Hotel and Gisenyi Airport is within 2.5 km.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.7)

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.4
Facilities
6.9
Cleanliness
7.6
Comfort
7.4
Value for money
6.8
Location
8.7
Free WiFi
7.3
Select topics to read reviews:

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1
    • Cuisine
      African • American • Irish • Italian • Local • International
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Gorillas Lake Kivu Hotel

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Airport shuttle
  • Fitness centre
  • Beachfront
  • Restaurant
  • Free parking
  • Facilities for disabled guests
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Beachfront
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden
Kitchen
  • Tumble dryer
Room Amenities
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Beach
  • Hiking
    Additional chargeOff-site
  • Canoeing
    Additional charge
  • Children's playground
  • Fishing
    Additional charge
Living Area
  • Desk
Media & Technology
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Accessible parking
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Car hire
  • Packed lunches
  • Carpeted
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
  • Upper floors accessible by stairs only
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Shallow end
  • Pool/beach towels
  • Pool bar
Pool 2 - outdoor
  • All ages welcome
Wellness
  • Kids' pool
  • Hot tub/Jacuzzi
  • Fitness centre
Languages spoken
  • English
  • French
  • Swahili

Property practice

This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Gorillas Lake Kivu Hotel takes special requests - add in the next step!

Check-in

From 14:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Cash Gorillas Lake Kivu Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please inform Gorillas Lake Kivu Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Gorillas Lake Kivu Hotel

  • Gorillas Lake Kivu Hotel is 0.8 miles from the centre of Gisenyi. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Gorillas Lake Kivu Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Gorillas Lake Kivu Hotel offers the following activities / services (charges may apply):

    • Fitness centre
    • Hot tub/Jacuzzi
    • Hiking
    • Children's playground
    • Fishing
    • Canoeing
    • Beachfront
    • Bicycle rental
    • Beach
    • Walking tours
    • Swimming Pool
    • Bike tours

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, Gorillas Lake Kivu Hotel is popular with guests booking family stays.

  • Check-in at Gorillas Lake Kivu Hotel is from 14:00, and check-out is until 12:00.

  • Room options at Gorillas Lake Kivu Hotel include:

    • Double
    • Twin/Double
    • Suite

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Gorillas Lake Kivu Hotel on this page.

  • Gorillas Lake Kivu Hotel has 1 restaurant:

    • Restaurant #1