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Palm garden Resort features free bikes, garden, a terrace and restaurant in Gisenyi. This 2-star hotel offers room service, a concierge service and free WiFi. Free private parking is available and the hotel also provides car hire for guests who want to explore the surrounding area. At the hotel, each room includes a desk. The shared bathroom is equipped with a shower, free toiletries and slippers. The daily breakfast offers continental, American or vegetarian options. Guests at Palm garden Resort will be able to enjoy activities in and around Gisenyi, like cycling. The nearest airport is Goma International Airport, 11 km from the accommodation.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.4)

Breakfast info

Continental, Vegetarian, American, Breakfast to go

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
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Guest reviews

Categories:

Staff
9.7
Facilities
8.8
Cleanliness
9.7
Comfort
9.1
Value for money
7.8
Location
9.4
Free WiFi
7.5
High score for Gisenyi
Select topics to read reviews:

See what guests loved the most:

  • Séverine
    Belgium Belgium
    Très bel endroit Déjeuner copieux Personnel à l'écoute
  • Marie
    France France
    La jardin est très agréable, la vue sur le lac, l'accueil souriant et l'excellent restaurant pour dîner et petit déjeuner.
  • Diana
    Nigeria Nigeria
    I liked everything about this place. I loved the view of the Lake Kivu from the restaurant. I loved it's proximity to the hot springs and gisenyi.

Hotel surroundings

Restaurants
1 restaurant on site

  • Mukutano Restaurant
    • Cuisine
      African
    • Dietary options
      Vegetarian • Gluten-free

Facilities of Palm garden Resort
Great facilities! Review score, 8.8

Most popular facilities
  • Free WiFi
  • Restaurant
  • Free parking
  • Room service
  • Family rooms
  • Non-smoking rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Additional toilet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shared bathroom
  • Bathrobe
  • Shower
View
  • View
Outdoors
  • Balcony
  • Terrace
  • Garden
Pets
Pets are allowed. No extra charges.
Activities
  • Bicycle rental
  • Bike tours
    Additional charge
  • Cycling
  • Hiking
    Additional charge
Living Area
  • Desk
Food & Drink
  • Fruits
    Additional charge
  • Kid meals
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Services
    • Daily housekeeping
    • Concierge service
    • Car hire
    • Packed lunches
    • Dry cleaning
    • Laundry
    • Room service
    Reception services
    • Invoice provided
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    General
    • Mosquito net
    • Family rooms
    • Non-smoking rooms
    Wellness
    • Sun loungers or beach chairs
    Languages spoken
    • English
    • French
    • Swahili

    House rules

    Palm garden Resort takes special requests - add in the next step!

    Check-in

    Available 24 hours

    Check-out

    From 00:00 to 10:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 1 year
    Extra bed upon request
    US$10 per child, per night
    Cot upon request
    Free
    2 - 11 years
    Extra bed upon request
    US$10 per child, per night
    12+ years
    Extra bed upon request
    US$15 per person, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    No age restriction

    There is no age requirement for check-in

    Pets

    Free! Pets are allowed. No extra charges.

    Maestro Mastercard Visa Cash Palm garden Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    FAQs about Palm garden Resort

    • The prices at Palm garden Resort may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Palm garden Resort has 1 restaurant:

      • Mukutano Restaurant

    • Palm garden Resort is 2.6 miles from the centre of Gisenyi. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at Palm garden Resort include:

      • Double
      • Bed in Dormitory

    • Palm garden Resort offers the following activities / services (charges may apply):

      • Cycling
      • Hiking
      • Bike tours
      • Bicycle rental

    • Check-in at Palm garden Resort is from 12:00, and check-out is until 10:00.