Cruise itinerary and schedules are subject to change, dependent upon the weather and operating conditions. Unused services are not subject to a refund. In case of bad weather on the departure date, the cruise will be cancelled by Lanha Bay Local Port Authority.

Excursion boat will be used during the 2nd day for deeper exploration of the bay. Cabin allocation aboard remains unchanged.

It will be surcharged transportation service ( shuttle bus round trip Hanoi – Lanha - Hanoi ) . Please contact the cruise office directly for more details about transportation time and pick-up point. Guests are expected to contact the property at least 3 days prior to arrival.

Guests should advise any special food preferences, allergies or dietary requirements at least 01 week prior to arrival date.

For overnight registration on the bay, all guests must provide the following information 3 days before arrival date: full name, passport number, nationality, date of birth, Vietnam visa expiry date ( if applicable ).

Our private pier is located at N22, Port 2, Tuan Chau Island, Ha Long City, Quang Ninh Province.

Boarding time is between 11:30AM to 11.55AM. Guests are supposed to arrive at the pier no later than 12:00PM. In case of late arrival (after 12:30PM), a surcharge is applied for Tender pick up. For late arrival after 13.30PM, we cannot arrange transfer boat for you anymore.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Indochine Cruise Lan Ha Bay Powered by ASTON in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property.