Palm Islands East Crescent Road, Palm Jumeirah, Dubai, United Arab Emirates
#213 of 717 hotels in Dubai
Guests' ChoiceBased on 5593 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
8.5
Facilities
8.7
Staff
9.0
Value for money
8.3
Free WiFi
9.3
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End of dialog contentReviewed: 7 May 2024
Sumeda
United Arab EmiratesThe price they charged is too high
Location
Stayed in April 2024
Reviewed: 7 May 2024
Alice
United KingdomOnly thing that was a shame; the rooms weren't very sound proof.. we would hear most people shutting their doors either very early in the morning/or come back quite late which would wake us up.
Breakfast was delightful, and so was the location; having the shuttle busses available each day was a bonus, as we were quite far out to the city/malls.
Stayed in May 2024
Reviewed: 6 May 2024
Tomoo
SloveniaLack of deckchairs by the beach - people reserved at 8 am and then come afternoon to the chairs Way to expensive drinks by the Pool - price of a one beer or coctail is more expensive than food (Pizza, Burger ...)
Food - dinner and breakfest Pool Staff Clean room
Stayed in May 2024
Reviewed: 5 May 2024
Sonja
United KingdomA lovely variety to choose from catered for everyone’s needs.
Stayed in April 2024
Reviewed: 5 May 2024
Ahmed
PolandIt is normal,
It is normal,
Stayed in April 2024
Reviewed: 4 May 2024
Prateek
IndiaThe duty manager of night shift
Stayed in April 2024
Reviewed: 3 May 2024
Michael
United KingdomUnfortunately there was construction of a new hotel going on next door.
Large variety of foods at breakfast. Large rooms with lovely view across the Palm. Close proximity to restaurants at Atlantis hotel and water park.
Stayed in April 2024
Reviewed: 2 May 2024
Farai
United KingdomEverything was just great but if i had to give a recommendation for improvement i would say the all inclusive drinks menu needs to be expanded just a little bit -- the drinks on the menu are very basic considering the price paid to make guests just that little bit special - at the moment it just very basic but still something you can enjoy.
We had an all inclusive package which included breakfast, lunch and dinner plus drinks. Food was exceptional -- a big thanks to the chefs. Staff where really friendly and helpful - always cheerful and willing to help. The pool side and beachfront was exceptional -- always kept clean and just gave that real holiday and relaxed feel. The room was comfortable enough considering we mainly only came to sleep. Good size bathroom with walkin shower and our room had beach side view which was just wonderful. I would definitely go back again.
Stayed in April 2024
Reviewed: 1 May 2024
Abdulrahman
Saudi ArabiaNo massage available, it is only for ladies which was defestating
The breakfast was actually good, the varity is the best thing
Stayed in April 2024
Reviewed: 29 April 2024
Molly
United KingdomIssues booking in colleagues in a seperate room arrived before us but couldn't get sorted - possibly an expectation thing with booking.com who say everything's confirmed and sorted - when in fact it's not
Location, value
Stayed in April 2024
Reviewed: 29 April 2024
Lauren
United KingdomLocation is a little far from everything. The breakfast are seems rather cramped and the offering was a little disappointing.
Our room was very spacious and comfortable. The pool area is pleasant, great bar and lived the DJ on Saturday.
Stayed in April 2024
Reviewed: 18 April 2024
Grahame
United KingdomA clean & fresh looking hotel in a great location with a lovely private beach.
Stayed in March 2024
Reviewed: 17 April 2024
Lee
United KingdomConstruction sites all around hotel should be mentioned when booking
Really good staff and food and drink
Stayed in April 2024
Reviewed: 17 April 2024
Zainab
United Arab EmiratesEverything was amazing
Stayed in April 2024
Reviewed: 16 April 2024
Alshimaa
United Arab EmiratesThe hotel was small
The view was perfect, the staff was very cooperative
Stayed in April 2024
Reviewed: 15 April 2024
Gábor
HungaryI think our room was small. The air conditioner blows your head all night long. Fortunately, it could be turned off. The towels were very hard. They should be changed more often and/or washed differently.
The location was good. The staff was very kind and helpful. The bathroom is a decent size.
Stayed in April 2024
Reviewed: 14 April 2024
Rajan
United Arab EmiratesWe were looking for an Indian breakfast, but wS not available.
Stayed in April 2024
Reviewed: 14 April 2024
Syd
United Arab EmiratesGood
Good
Stayed in April 2024
Reviewed: 10 April 2024
Mouza
United Arab EmiratesLocation beside contraction noise , crowded at the main restaurant too much noise of kids , spa is too small , jakuzzi not working
Lots of toilet amenities
Stayed in April 2024
Reviewed: 9 April 2024
Dominika
United KingdomOne day pool was unable to use as something has happened and got dirty , hotel could offer something as gesture even we was all inclusive
Good location
Stayed in April 2024
Reviewed: 8 April 2024
Nigel
United KingdomNothing
Great hotel for the money, food great, nicely located on the Palm with a lovely beach directly in front of the hotel.
Stayed in April 2024
Reviewed: 7 April 2024
Mavji
United KingdomThe conversation in the corridor could be heard from the room we occupied.
The property was clean and maintained
Stayed in April 2024
Reviewed: 6 April 2024
Kebron
EthiopiaRoom wasn't cleaned perfectly
The staff
Stayed in April 2024
Reviewed: 5 April 2024
Abigail
United Arab EmiratesLots of construction which created some unwelcome noise from the early morning and continuing throughout the rest of the day.
Clean rooms with lovely modern decor. Hotel staff were friendly and welcoming and the beach is spacious with a great view.
Stayed in April 2024
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