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  5. Reviews of Crowne Plaza Yas Island, an IHG Hotel

Reviews of Crowne Plaza Yas Island, an IHG Hotel 4 stars

Yas Island, Yas Island, Abu Dhabi, United Arab Emirates

#67 of 123 hotels in Abu Dhabi

Guests' Choice

Review score

Based on 4279 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.8

  • Facilities

    8.2

  • Staff

    8.6

  • Value for money

    8.0

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 9 June 2024

    9.0
    Superb
    • Family with young children
    • Standard Twin Room with City View - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Staff in restoran should be teached more

    Food is great

    Stayed in June 2024

  • Reviewed: 8 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room with City View - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Gym is very small and stuffy and usually full

    Overall clean comfy overall good. We just stayed overnight to catch connecting flight next day.

    Stayed in May 2024

  • Reviewed: 3 June 2024

    8.0
    Great case for exploring everything Yas island and Abu Dhabi has to offer
    • Leisure trip
    • Family with young children
    • Standard Twin Room with City View - Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Room was little tired looking .

    The staff were very friendly and helpful. Food was excellent . Facilities were great

    Stayed in June 2024

  • Reviewed: 2 June 2024

    9.0
    awsome
    • Leisure trip
    • Group
    • Standard Twin Room with City View - Smoking
    • Stayed 2 nights

    pool should be bigger

    everything was perfect staff was super cool the room was nice

    Stayed in June 2024

  • Reviewed: 29 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Sea View - Smoking
    • Stayed 3 nights
    • Submitted via mobile

    No reason t complain about anything

    Staff were helpful breakfast was amazing great variety location was perfect

    Stayed in May 2024

  • Reviewed: 29 May 2024

    9.0
    Good clean effortless
    • Leisure trip
    • Group
    • Standard Twin Room with City View - Smoking
    • Stayed 1 night

    Fast and efficient service from front desk staff. Everything well explained and very knowledgeable

    Rooms were clean and more spacious than what I'd expected.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room with City View - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Odd thing in the room where the lights just didn’t turn on anymore.

    Great location and facilities

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • Standard King Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The staff's are friendly and helpful especially miss Nadine in the front desk.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room with City View - Smoking
    • Stayed 1 night

    NONE

    Great place, great included breakfast Just wished I stayed longer

    Stayed in March 2024

  • Reviewed: 20 May 2024

    8.0
    Nice hotel
    • Leisure trip
    • Couple
    • Standard Twin Room with City View - Smoking
    • Stayed 2 nights

    The room had a damp smell, as if the carpet had been wet for a while. The bathtub could be cleaned with bleach to remove stains that make it look dirty.

    Great staff, beautiful hotel and the location is great if you are planning to do thing in the Yas Island, such as going to Ferrari World, SeaWorld, Yas Marina and etc. But around 30 minutes far from the city center with a car, so only stay in this hotel if the Yas Islands was the bigger part of your planning, and that was our case. Great breakfast and the pool area is also very cool.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Special offer – 1 Night Standard room with SeaWorld Abu Dhabi, Warner Bros. World™ or Ferrari World or Yas Waterworld tickets for 2
    • Stayed 1 night
    • Submitted via mobile

    I don't like the smell of the mattress. It's like it's already been used.

    I like the staff, they are very accommodating.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    7.0
    Fair
    • Leisure trip
    • Couple
    • Special offer – 1 Night Standard room with SeaWorld Abu Dhabi, Warner Bros. World™ or Ferrari World or Yas Waterworld tickets for 2
    • Stayed 1 night
    • Submitted via mobile

    I was initially allocated room 248. As soon as I walked in the smell was extremely putrid! Smelt of dampness & old carpet. The curtains had many dirty stains. There was paint droppings on most corners of the bathroom. The bath tub had someone’s hair around it! Went down to reception and changed the room, was able to view the condition before accepting. Staff were helpful, however never once apologized for the inconvenience nor did they come see what I was talking about. The new room was much better, smelt and looked cleaner. The facilities are great but the rooms are outdated, mainly being the carpet.

    Great location - yas parks voucher a bonus and nice touch. We visited the seaworld park. Great restaurants and facilities at the hotel. Beach near by. Good food, breakfast was good. Staff are friendly and helpful.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    9.0
    Excellent stay. Staff is extremely professional, polite and very punctual.
    • Leisure trip
    • Solo traveller
    • Standard King Room with Sea View - Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I was charged 20 AED for the plates and the cutlery. I mean, it’s fine, it’s just that having stayed at plethora of hotels around the world , I have never been asked to pay extra for the plates and the cutlery .

    The location is impeccable.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    Great hotel in the heart of Yas Island !!!
    • Leisure trip
    • Solo traveller
    • Standard King Room with Sea View - Smoking
    • Stayed 4 nights

    TV channels are very basic.

    I had the deluxe room with a balcony and amazing sea view. Check-in and check-out process was very fast and smooth. The staff are very helpful and friendly especially the staff working in the breakfast area in the morning. Breakfast was excellent as it had a wide variety of food selection. Room dining was good too and open 24 hours. Room Service was excellent and quick too. The room was spacious and clean. The Hotel is very close to the airport and to all the main attractions in Yas Island.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    It was a great and enjoyable experience. Hotel staff are very friendly and helpful, especially the reception at Jing Asi
    • Leisure trip
    • Family with young children
    • Standard Twin Room with City View - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The amenities, pool, sauna, restaurants and the friendly staff.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Nice location, clean bed but costy
    • Couple
    • Standard King Room with Sea View - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Noise , peep sound coming from outside, every minute 2 times it make noise am not able to sleep It seems like some device running and keep peeping every minute Called security & call reception to investigate but issue not resolved.

    Clean Bed ,toilet, location & view

    Stayed in May 2024

  • Reviewed: 1 May 2024

    9.0
    Super friendly Service in the heart of Yas Island
    • Business trip
    • Solo traveller
    • Standard Twin Room with City View - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Please check if you could change to real butter for breakfast buffet

    Thank you for the warm welcome and excellent service, I really enjoyed staying with you. Breakfast Buffet as well deserves 5 stars, great selection of various cusines.

    Stayed in May 2024

  • Reviewed: 27 April 2024

    8.0
    Served our purpose for a one night stay
    • Leisure trip
    • Couple
    • Standard King Room with Sea View - Lounge Access
    • Stayed 1 night
    • Submitted via mobile

    small pool for the hotel capacity, no minibar , pool area could use some renovations

    location

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard King Room with Balcony and Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom water take long time to be warm for showering Increase the spa facility ( add jacousi )

    Staff , cleaning, and location

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard King Room with Sea View - Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Pleasant

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Good hotel close to the airport
    • Leisure trip
    • People with friends
    • Standard Twin Room with City View - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pool was quite small for such a big hotel, however, they offered beach club access. The beach club was quite small, too.

    The hotel is easily accessible from the airport by a 10-min car ride. The facilities were well organised and well maintained. It offered a very nice breakfast.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    A comfortable stay in familiar suroundings.
    • Leisure trip
    • Family with young children
    • Standard King Room with Balcony and Sea View
    • Stayed 4 nights

    One minor criticism would be breakfast bread and pastries were not quite as fresh a sperhpps they once were.

    Previous high standards are being well maintained

    Stayed in March 2024

  • Reviewed: 2 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room with Sea View - Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Great views to the sea ahd Abu Dhabi. Excellent location for those exploring the amazing Yas Island.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard King Room with Balcony and Sea View
    • Stayed 7 nights

    Iron and minibar didn't work. But to be honest - after call to reception hotel staff fixed it within 10 minutes. Not enough proteins on breakfasts. Eggs, omletes, cheese... No fish and no chicken. Would be great to add it.

    Big and clean room. We got a seaview room. Staff was responsive and fast. Beach was relatively small, but nice and clean. Electrical "golfcar" was provided for beach transfet, but we took a minute to to the beach by foot. Breakfast were good. Not big variety, but good quality.

    Stayed in March 2024

Showing 1 – 25

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