Staff, Location

The location is great the staff are too kind, we faced an issue with the AC on day one which was too hot we were too tired and the engineer took lots of time to fix i complaint the case and thanks to Anshini she is not only changed the room but she upgraded to better ones, this good rating only for her good action. Just one thing that was not clear to me after the check out i received a call from the property stating someone in our room, i told we already left he said you did not ask to extend your stay i said no, i received another call but had to cancel as was driving toward the airport and using the gps.

Stayed in May 2024

If there was a club for afte hour events, happy hour for drinks, for 250aed pp the buffet was limited.

The room and view was great, the drinks prices are absurd. There was nowhere to watch the Heavy Weight Championship boxing. The bellboy was an absolute superstar, he's from India but looks Nepali, he deserves a raise.

Stayed in May 2024

Club access

Stayed in May 2024

Our room key stopped working twice during our stay but we got new keys from the reception without delays, and this was not an issue.

A memorable stay at this amazing hotel with futuristic interiors and jaw dropping views from the room. I am not exaggerating, the moment you step into the beautiful lobby of this hotel, you know that you are in a for a special experience. The check-in was super smooth, we got a room on the 34th floor with perhaps the best views in Abu Dhabi. Emirates Palace, Qasr el Watan, the Etihad towers right next to the hotel, and the blue sea, I spent 30 minutes admiring the views from the comfort of my bed. The Emirates palace hotel is just across the road, less than 10 minutes walk from this property! The breakfast was good with a lot of variety and we enjoyed a hearty breakfast on the terrace. We requested for a late checkout, and the hotel let us checkout at 1500 in the afternoon for no additional charges! The pool, the hotel's own little beach, the gym, everything was perfect and we enjoyed every moment of our stay.

Stayed in May 2024

Very good

Good

Stayed in May 2024

I like the property 👌

Was good and clean hotel

Stayed in May 2024

Everything

Stayed in May 2024

Nothing

All of it

Stayed in May 2024

The staff was amazing, the room is super clean amd the facilities are good.

Stayed in May 2024

Why the orders outside of the hotel aren’t allowed to be delivered to the room

I loved the view

Stayed in May 2024

The room was really woow the view was spectacular

Everything was really amazing i stayed for two nights & definitely will come back again

Stayed in May 2024

We wait 2 hours in reception to enter our room

Stayed in May 2024

Perfect

Stayed in April 2024

Breakfast was great, the bar was excellent.

Stayed in April 2024

Nothing

The room was meeting my expectation With an Amazing view and amazing facilities i used the gym sona , the trainer mohamed zaydan was very helpful and professional . The breakfast was very good too 👍🏻

Stayed in April 2024

No one answer the phone you have to go all the way down from 37 floor to talk to reception

Family Friendly really good and couple and family

Stayed in April 2024

It is unfathomable that a dope hotel like this would not have power sockets by the bed. Amazing hotel but wtf guys

Stunning rooms stunning facilities lovely staff

Stayed in April 2024

Nothing

Everything

Stayed in April 2024

The hotel makes an amazing impression, service at the highest level, cleanliness, delicious breakfast, attention to every detail.

Stayed in April 2024

Everything was better, than what we expected based on the photos!!! Amazing clearness, super friendly staff, delicios foods and drinks!

Stayed in April 2024

good quality/price ratio and room upgrade

Stayed in April 2024

We stayed April 6-13, so actually been there during the holidays. It got crowdy, but the hotel staff coped great. The in-room dining is a bit challenging in terms of “light” European options (e.g chicken soup, or any other soups) that could suite the kid. Other than that everything is great.

Grand Hyatt has an excellent location and the hotel service is at the highest level. The housekeeping service manages to keep the room clean and tidy at all times (given we were staying with a toddler). Breakfasts are great: a buffet with a lot of options to choose from, good coffee, excellent restaurant staff. Decent in room dining service and a good pick of a la carte restaurants in the hotel. The pool and the beach areas are compact, yet nice. A tented kid’s pool makes parents’ staycations way easier.

Stayed in April 2024

Nothing

There was nothing at this hotel to complain about, the total package was amazing. All the staff are so nice and nothing is too much trouble. Beautiful

Stayed in April 2024

Not for beach lovers.too insistent in remembering the check out time

Cleaness, breakfast

Stayed in April 2024