None

The hotel is very modern & clean with good breakfast spread! it is near to airport (10min cab), carrefour supermarket (next door), metro station is 5-10min walk.

Stayed in May 2024

Close to everything

Stayed in June 2024

I'm not a fan of the hotels occupancy policy. Deluxe rooms are quite spacious and sufficient for a child to share the parents bed. The kids club could be a tad better, a little bigger and some physical activity for kids like slides and swings would have been better.

Superb breakfast - the best croissants I've ever had Well organized spacious room with supporting tech from a smart iPad, controllable curtains and lights. Birthday celebration Hotel connected to Wafi mall (Carrefour is the first store). Kids club This hotel's staff and I'm talking about the manager Nargiz in particular that was able to turn a sad ending to a remarkable beginning. We will forever cherish this hotel because of her and her supporting staff that made the stay a memorable one before our flight back home. We had booked this last minute due to changes in our vacation (we extended). The booking took place despite it didn't meet the hotels occupancy policy. Being a non refundable booking we were in a bit awkward position as the hotel had responded close to check in time and I only saw their response requesting to pay additional once I had arrived at the hotel. It was not either cancel and dispute or figure out a middle ground. Nargiz was able to rectify the situation and provide a solution that wouldn't break the bank and still keep us as their guests accommodating my 5yr old son who was considered as an adult according to the hotels policy. This solution really made my family and I appreciate Sofitel the brand and their remarkable staff like Nargiz for finding a positive outcome. She and her staff also made my son's birthday vacation end with truly the best for last. She got him and his younger brother toy cars, a lovely cake and balloons to make it a birthday we all will never forget! She also got him an extra bed which was more than many other hotels trying to setup the sofa. I will always mention Sofitel as setting the standard of hospitality and customer care when dealing with any other hotel anywhere in the world and will always first consider this brand as our first choice. Thank you.

Stayed in June 2024

Every thing was great

We where on our thirty aniversary and we wanted a king size bed , booking didn't put the second person so they charged for the breakfast, it's the second time that happens with booking

Stayed in May 2024

The breakfast buffet could be better and more selection would be better, as it’s the same food everyday.

The hotel was beautiful, loved the wafi mall, so easy and great location.

Stayed in June 2024

Bed’s mattress are too firm and uncomfortable for people like me who are having backache.

Wonderful and polite staff, clean rooms, amazing room service menu, nice breakfast and most importantly it’s so quiet and peaceful, I would recommend it to anyone who is traveling for work

Stayed in June 2024

Checkin was a nightmare. Info didn’t transfer properly from Booking to the property

Great rooms. Nice and new and fresh

Stayed in June 2024

Location

Stayed in June 2024

Pleasant stay and special thanks to Alejandra and Abed for their excellent care

Stayed in May 2024

There is something magical about this place!

Stayed in June 2024

nothing

everything

Stayed in June 2024

Nothing to fault at all

Absolutely stunning hotel. Very well kept and our room with city view was big and luxurious. The breakfast options were vast and sumptuous. Competitive room rates and only 10 min from DXB. Lovely pool area, spa and gym. Will definitely stay again

Stayed in May 2024

Getting taxis out very hard

Attentive staff

Stayed in May 2024

Nothing

Every thing excellent

Stayed in June 2024

Everything was excellent during my stay , not to forget the amazing welcome by Mr. Abed @ reception who was really professional & very helpful … special thanks to Mr. Abed .

Very good Breakfast & location .

Stayed in June 2024

Everything perfect

Everything the view/ rooms and staff etc was 😘 360 degree views of dubai in the wafi mall Valet parking for hired cars

Stayed in May 2024

Check in took a long time

While check in took some time the suite I had was incredible, amazing views of all of Dubai, comfy bed, gorgeous toiletries, did not want to leave. Was a peaceful sanctuary

Stayed in June 2024

Breakfast variety is that much The hotel charged us for breakfast for my wife even tho we booked a double occupancy room

The rooms are nice and clean bed is comfy and big

Stayed in June 2024

Nothing

Nice, clean hotel

Stayed in May 2024

The location of the hotel is isolated. High frequency shuttles to the number Sites in Dubai would have helped.

Great breakfast. Club Millesime is wonderful. Excellent service with a smile. appreciate the care of Esnee who took care of us A late check-out that upgraded our vacation

Stayed in May 2024

Our room was amazing with great views

Stayed in May 2024

the restaurant for dinner was not good it was too dark

all was good

Stayed in March 2024

Nothing. All was good. An improvment to making chai Karak for breakfast would make it perfect

Everything was nice , got an upgrade to a bigger Room . Special thanks to Barakat , fabrise , Mattar . Breafast range was good. Its not my 1st time to stay here and definitely not my last.

Stayed in May 2024

all good

awesome breakfast, big comfortable room , nice gym, great hotel

Stayed in April 2024