No heating in room.

Very close to the beach and in nature

Stayed in June 2024

Having painful knees and hips, so many stairs. I didn’t realise the layout of the resort to get to my room but I should have checked snd asked for a more convenient room when I booked. The room was lovely and private.

I sat outside for breakfast it each day and was very lovely overlooking the pool. Continental breakfast was very nice especially the perfect fruit.

Stayed in June 2024

Restaurant food ok but quite expensive. Ordered drinks at the pool which never arrived as there was only one person on duty. Original room booked was on the ground floor overlooking the road, unlike the photos which showed a pond view. Ended up having to pay to upgrade get an upper room with view.

Great base to explore Fraser Island. Breakfast delicious and large selection. Rooms comfortable and private. 2 well sized pools, walking trails and tennis courts on the property. Sunset bar is amazing and probably the best place for a drink on the island/our whole trip! Facilities for the car including tyre compressor, petrol station and car wash is helpful too after beach driving.

Stayed in May 2024

Great location, so easy to walk around safely. Breakfast is awesome.

Stayed in May 2024

Poorly organised restaurant staff. Asked for parmesan cheese - forgot. Drinks - forgot. Junior ranger event - not enough bookings. , only one blanket for 2 bed rooms ...and so on. Lacks trained hospitality staff. Reception front desk were excellent

Easy check-in. Nice location. Easy hire 4WD. Friendly staff

Stayed in May 2024

There could be more dining options. The Dunes restaurant was shut from Monday thru Thursday so there was only the Asian restaurant or the Sand Bar open.

Facilities fantastic

Stayed in May 2024

Room was slightly on the small side; value was questionable

Breakfast was very good; facility was beautiful and rooms were comfortable. Staff/guides were excellent

Stayed in May 2024

The pool area was closed for cleaning the whole time. Would have liked to go in the spa.

Beautiful relaxing environment and super quiet. The day spa was amazing. Buffet breakfast was good but wish it was included in our room. Didn’t get the option.

Stayed in May 2024

Meals and drinks expensive but OZ is expensive in general and for the location i guess its to be expected.

Going to sleep to the Sound of frogs and waking up with the birds you really feel like you're in the middle of a rainforest. Bed was comfortable but very soft. Room very spacious and clean. Breakfast was good plenty to choose from.

Stayed in April 2024

Bathrooms in standard rooms getting a bit old. Not that well insulated for sound between the rooms so can get noisy.

A really impressive foyer , good restaurants and lovely swimming pool. The sunset beach bar is really good for a sundowner- just wear mozzie repellent. Breakfast was excellent with a good spread to cater for everyone.

Stayed in May 2024

The resort is a tad outdated, and the bed quality was a bit disappointing. Be prepared if you're on a ground floor room to hear all the footsteps/running of those in the room above you.

Availability of staff to ask questions was great and the area is obviously stunning. The swamp view is surprisingly really nice and I like how the balconies have privacy from the other rooms. Big bar fridges if you're bringing your own snacks and drinks

Stayed in May 2024

Location

Stayed in May 2024

A few more pool tables and maybe some music would be great

Location

Stayed in April 2024

The food outlets were disappointing, you expect to pay higher prices in remote resorts and I'm happy to but I would like good quality food for that price. The menu at the lobby bar is over complicated, some items tasted like frozen food from a box while other items are probably too labour intesive taking away time on getting the basics right. The pub menu was to be expected, I've had the pizzas here on a previous trip and enjoyed them, this time we had the curry that was edible but nothing to write home about. Next time I would likely book a unit with a kitchen to cook our own dinner.

Comfortable spacious rooms with a nice balcony and view.

Stayed in April 2024

They were working on nearby rooms which was quite noisy. The village store groceries were VERY expensive.

We loved the setting, room and buffet breakfast.

Stayed in May 2024

Nil.

The food was delicious, the staff very friendly and helpful. It was truly special waking up to beautiful sounds of all the bird life. Also, watching the sun go down while enjoying seafood, dips and drinks in the sunset bar was spectacular.

Stayed in May 2024

We were not made aware at the time of booking that we have to clean after ourselves and take the rubbish out to skip.

Nice location, beautiful breakfast

Stayed in April 2024

location was good

Stayed in April 2024

Great location, restaurants and bars were excellent and the ranger-guided activities were brilliant.

Stayed in April 2024

The resort sharing my personal information. The petrol powered blower going for hours a day.

Nice island.

Stayed in April 2024

The bed was uncomfortable to soft and rolled to middle and pillows are to big. We had to use spear blanket as pillow

Was nice lovely outlook and facilities

Stayed in April 2024

Staff smoking too close to the accommodation and in breach of Queensland tobacco laws - by smoking within 5 metres of a building. There is an area near is in very close proximity to the accommodation where the staff members go for breaks. It is right next to the laundry/ linen and baggage carousel drop point which is right next to the accommodation. This area has several no smoking signs - yet I observed staff sitting undercover next to this and socially smoking during breaks. Staff shouldn’t be smoking 5 metres within a building and preferably next to accomodation where the smell wafted in through my balcony. There was also no intro brief upon arrival that discussed a first aid point or emergency form up point - the brief was only about the restaurants and bars nearby. Lastly - there was no indoor ramp / lift for elderly who could not manage stairs. There is an outdoor undercover ramp but nothing to move through the indoor rec centre with ease.

The breakfast buffet, pool and secure dingo proof sanctuary was nice.

Stayed in April 2024

ambiance of resort

Stayed in January 2024

Rooms are dated

Focus on environment

Stayed in April 2024