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Reviews of Kyah 4 stars

Cnr of Evans Lookout & Valley View Rd , 2785 Blackheath, Australia

#5 of 9 hotels in Blackheath

Guests' Choice

Review score

Based on 2022 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.8

  • Facilities

    8.6

  • Staff

    9.2

  • Value for money

    8.4

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 31 May 2024

    7.0
    Would have scored these guys 9/10 if bedding was less mushy and pillows more soft.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Poor inside lighting Really hard high pillows Mattress topper too soft. Bed generally uncomfortable

    Price Breakfast included Hot tub On site restaurant Quiet and cosy Fluffy towels

    Stayed in May 2024

  • Reviewed: 30 May 2024

    10
    Best place to stay.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    The staff are amazing! Very friendly, helpful and always had a smile on their face. The facilities at the property (hot tub, suana and tennis court) are great. So relaxing to hop in the hot tub then suana after a day of hiking! I highly recommend staying here and I will be recommending family and friends to stay here.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The hot tub was amazing We really enjoyed the complimentary delicious breakfast grazing table and the cosy atmosphere of the restaurant with fireplace Easy check in process and door code system The king bed was very comfortable The staff were friendly We loved the chicken coop and veggie garden

    Stayed in May 2024

  • Reviewed: 27 May 2024

    10
    Such a cute little hotel! Will definitely be back
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent location, lovely facilities

    Stayed in May 2024

  • Reviewed: 27 May 2024

    7.0
    Disappointed in usability of room. Everything else was good to very good.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Very poor lighting in room. Desk or table was totally absent and thus it was almost impossible to 'work' or use a computer. Seating was a single chair, which meant we either had to sit on the floor or on the very soft bed. Either option was VERY uncomfortable.

    Quality fittings BUT unfortunately they were outweighed by comments below.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    10
    Great lil weekend getaway
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was dark and wasn't as clean as what we would like.. Hair was in shower and a bit of mould but other than that everything else was great!!! Bed comfy clean sheets. Ex

    Cosy, relaxing, modern motel. Love the upgrade love that the restaurant was in hotel . I'mGreat service will be back.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Plus One
    • Stayed 1 night
    • Submitted via mobile

    I think rooms need more hanging space for clothes. And a little more at breakfast.

    Rooms were very spacious, bed comfortable

    Stayed in April 2024

  • Reviewed: 24 May 2024

    8.0
    Fantastic
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Bed was a bit to soft more storage room and extra chair otherwise perfect 👍

    Hole experience the surrounding location perfect 🤩

    Stayed in May 2024

  • Reviewed: 23 May 2024

    7.0
    Aesthetic stay, but lacked on service/cleanliness
    • Leisure trip
    • Family with young children
    • Queen Plus One
    • Stayed 2 nights
    • Submitted via mobile

    There was black mould on the curtains in the corner of the room, and mould in the bathroom in the corners and grout. It was also a bit dusty. Staff were difficult to come by as they don’t have a reception desk- they encourage you to book things through an app/website which is a bit lazy of them, and is clearly for cost cutting measures rather than guest convenience. The lighting was nice and moody but made getting ready difficult as it was too dark in the room, even with all the lighting on and curtains open.

    Cute amenities. Chickens are great for kids. The breakfast was lovely with some gluten-free options available.

    Stayed in March 2024

  • Reviewed: 23 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Plus One
    • Stayed 2 nights
    • Submitted via mobile

    Not very good lighting in the room.

    Great breakfast. Good location. Lovely place.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Charming and relaxing stay away from the main hustle and bustle
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom could do with an uplift like the rest of the room. The exhaust fan was noisy (but effective) and the old school light takes a while to brighten. Not enough bench or shelf space for toiletries.

    Charming motel turned hotel that is well kept. Loved the sun-filled breakfast room and humble yet delicious breakfast options. The hot tub is a fun and relaxing option nestled outdoors amongst the garden and trees – you can book 30 min slots for free (at reception) but it goes by fast so maybe worth checking if they allow 2 sessions. The room was very comfortable with solid bed, good aircon and shower (hot with good pressure). Lovely shower gels and shampoo/conditioner provided. Very convenient online check in and "just wave goodbye" check out.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Comfortable, romantic location with great facilities
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    There wasn’t any food available on site due to it being a Monday and nothing being opened, was hoping for some nibbles or something light to eat

    Hot tub was amazing, staff were great, bed was sooo comfortable, room was nice! The staff even lit the fire for us at our request

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Totally beautiful place renovated with passion and style
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights

    The bathroom is disappointing considering the standard of renovation everywhere else, and the black mould really let it down. We would also have made use of more clothes hanging and shelving and a desk in the room, there's enough space for both.

    Really beautiful styling throughout, lots of special things like the outdoor spa, the outdoor fire pits, basketball court, outdoor chess game, the music piped through the gardens, the restaurant area styling and bar, continental breakfast included, super friendly staff, the gardens. You can see the passion that has been put into this renovation.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Comfortable stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    It’s not a boutique hotel, it’s an old motel which has been renovated, the bathrooms are outdated, photos/marketing online are deceiving

    Comfy beds, close to town, nice hot tub, staff were lovely, area’s aesthetically pleasing

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Plus One
    • Stayed 3 nights
    • Submitted via mobile

    Bathrooms in the suites were a little small & pokey but otherwise functional.

    Fabulous breakfast full of all the most delicious pastries! Staff were exceptional, friendly & very helpful throughout our stay.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Sitting areas in colder months is limited

    New/partial refurb is great and outdoor lounge area great in warmer months

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Loved the breakfast, hot pool and sauna!

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Small size of aperol sprizt Breakfast without juice

    The food of the restoran

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Relaxing
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Food portions in blaq restaurant

    Great aesthetic

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    A Nice stay in the mountains
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    No mini-bar and I always find the rooms a bit cold.

    The bed was comfortable and a good variety of pillows.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    One nite stay on way to Sydney.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Uncomfortable pillows. Very ordinary breakfast. Light on aircon very annoying especially at nite when trying to sleep.

    Great location nice & quiet. Nice gardens. Staff lovely & very helpful.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Needs better heating in room aircon needs updating

    Th restaurant was amazing dinner/breakfast

    Stayed in May 2024

  • Reviewed: 9 May 2024

    7.0
    Enjoyable but probably would not return.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The room was poorly lit, especially the bathroom. The technology wasn’t as good as it should have been. (I spent my career in high-tech). The email with instructions how to use Goki arrived after we did. Goki itself is a good idea but it was a bit slow. Not telling us until we arrived that there was no restaurant that evening as they had a function booked was poor.

    Comfortable and clean

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    Wonderful stay will be back
    • Leisure trip
    • Family with young children
    • Queen Plus One
    • Stayed 2 nights
    • Submitted via mobile

    N/a

    Very clean beautiful decor

    Stayed in May 2024

Showing 1 – 25

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