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  5. Reviews of Mercure North Melbourne

Reviews of Mercure North Melbourne 4 stars

Corner Flemington Road & Harker Street, North Melbourne, 3051 Melbourne, Australia

#164 of 206 hotels in Melbourne

Guests' Choice

Review score

Based on 1464 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    8.5

  • Facilities

    7.1

  • Staff

    8.7

  • Value for money

    7.5

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 22 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was very uncomfortable, hard, sagging ended replacing

    Location was perfect for our purpose of our stay

    Stayed in May 2024

  • Reviewed: 29 April 2024

    8.0
    Pleasant short stay
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    We were not a fan of the shower bath as it was a bit hazardous to step in and out of if you used a little bit too much soap or hair conditioner. The road noise could be heard from our room at night.

    The room was spacious and pleasantly appointed. It had plenty of power points and usb ports for phone charging. The bed and pillows were very comfortable.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Excellent
    • Leisure trip
    • Solo traveller
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Phone in room not working for room service order

    Staff friendly and efficient

    Stayed in April 2024

  • Reviewed: 28 April 2024

    6.0
    A reasonable stay is you don't eat at the restaurant.
    • Business trip
    • Group
    • Superior Queen Room
    • Stayed 3 nights

    The hotel looked tired. The elevator was awful - like a black hole that made clunky noises. Room key lost its oomph twice. The worst feature was the restaurant. We had dinner there the first night which was enough to know we didn't want to go back again for dinner. Nothing healthy on the menu. My burger was very ordinary - the meat was tasteless and the bacon tough. Reheat from breakfast? My friend had a pasta marinara and ate about half. Since we were going to a conference we decided to brave breakfast which was a bad choice. Most of the food was barely warm at 7.30 which was supposed to be the opening time though it appeared a group of tourists was nearly finished when we arrived. Wine prices were unbelievably high. we ate out for the rest of the stay.

    The room was well appointed and the bed was comfortable. The fridge was usable. the toiletries etc were adequate. Close to tram and restaurants, hospitals. Every staff member we encountered was 10 out of 10.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    The staff of the motel & restaurant that we spoke with were polite and friendly
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The shower in the bath to me was a OH&S problem, quite a deep bath to step in, maybe could do with a grab handle to help with getting in & out, & probably the android tv was a bit of a pain.

    The beds were very comfortable & having a restaurant on site was a bonus.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    6.0
    Room was fine. The staff could use some customer service training.
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Upon arrival the lady who checked me in was very unpleasant. I arrived back into the hotel late one night and when my key cards wouldn’t work to open the door and let me into the hotel I had to summon a staff member. The lady who came out of the back room (clearly annoyed) instantly told me that I could use my key cards and when I said I had tried she scanned my card to find out that they were in fact, not working. The morning I was checking out (Sunday) I was woken up around 8:30am by people cleaning the rooms next to mine (Vacuuming, talking and banging). Not ideal.

    The room was fine. Clean enough and comfortable enough.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The bed wasn't the most comfortable. But we will stay there again.

    The location was perfect for where we needed to go. The restaurant was fantastic. Great food, great value.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    There is no access for wheel chairs from the carpark unless you go back up the steep driveway to the front entrance. As there are only stairs from the carpark this made it awkward for disabled access.

    Location easy access to the hospital. Restaurant was good, staff lovely helpful and efficient.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Pricing

    Location

    Stayed in April 2024

  • Reviewed: 6 April 2024

    7.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The front desk staff were disappointing. Pleasant but at times communication was tricky. After that all request were met.

    Restaurant was ok.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    6.0
    Pleasant
    • Family with young children
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Needed some updates

    It was nice and continent to tram lines and good park nearby for the kids to play.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    A very convenient, clean and comfortable place to stay and very easy to connect to Melbourne CBD
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights

    Though working well, the creaky small and old lift next to the check in needs an uplift and some cleaning.

    Smooth and very quick check in Very clean rooms and linen Comfortable mattress and pillows Well stocked coffee/tea station Complimentary sparkling wine in the mini fridge was a pleasant surprise Had dinner from the restaurant downstairs, very tasty food and excellent coffee Very helpful and proactive staff, we had an early morning check out. Taxi was arranged by the staff and arrived in 5 minutes. Checkout was even more smoother. Excellent and quite location, 10 minute walk to the Murphy St./Flemington Road tram station to connect to CBD

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Very convenient to where we needed to go. Walking distance to the hospital. Meals were great.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Mecure North Melbourne
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Very good stay at Mecure North Melbourne will stay there again

    Stayed in March 2024

  • Reviewed: 16 March 2024

    7.0
    Comfortable bed, quiet and convenient location, access to carpark
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 4 nights

    breakfast limited

    location

    Stayed in March 2024

  • Reviewed: 15 March 2024

    8.0
    The location was ideal for where I needed to be, staff very helpful and pleasant to deal with.
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 4 nights

    Although there were full length draw curtains the room had a huge window overlooking the backyards of adjacent homes. Felt somewhat exposed with the curtains open. Either additional blinds or filter curtains at the window would provide privacy. A wall attached swing magnified mirror in the bathroom would be helpful. Thin walls between neighbouring guests room - could hear them going to the toilet! TV screen was a little on the small side. The location - Situated on busy Flemington Road was very noisy with the Trams, sirens to hospitals during the night.

    Excellent hot water with great water pressure. Tea making facilities on hand. The location was good - a few minutes walk to the tram stops on Flemington Road. Loved the feature wallpaper of downtown Melbourne scenes - tram, railway station etc. Breakfast was basic, but tasty.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    6.0
    Very good position when needing to travel around Melbourne
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Getting very dated could do with a bit of TLC

    Stayed in March 2024

  • Reviewed: 10 March 2024

    6.0
    none
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    more lighting in the room and cold water in fridge

    No breakfast restaurant closed

    Stayed in March 2024

  • Reviewed: 8 March 2024

    7.0
    Good
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    We stayed two nights so they didn't service our room. No one told us this were out all day came back to wet towels no milk and bed unmade. Not good enough at the price we paid.

    Not alot. Very noisy people banding doors all night. Load voices

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    Could do with bringing up to date very 1990s. Breakfast is expensive aswell

    Parking even though they charge 25 dollars a day easy to get a tram into city centre

    Stayed in February 2024

  • Reviewed: 3 March 2024

    8.0
    I was happy with everything, will stay again.
    • Business trip
    • Solo traveller
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    My room was a little older than expected but it was still clean and very comfortable.

    Great price, clean and staff were lovely.

    Stayed in February 2024

  • Reviewed: 1 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Hotel is a little dated, but was also quite a bit cheaper so no complaints

    Tidy room and helpfully staff

    Stayed in February 2024

  • Reviewed: 28 February 2024

    6.0
    We enjoyed our stay. Parking good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    I think the place needs a freshen up, dated and getting a bit aged and worn

    The room was good. Bed comfy.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    8.0
    Very pleased with our stay, as an elderly couple, we were able to visit the hospital,
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    Nothing, all was good for what we needed.

    Perfect for our needs, visiting The Royal Melbourne Hospital, as an elderly couple from interstate we were very grateful for the convenience.

    Stayed in February 2024

Showing 1 – 25

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