528 Kent Street, Sydney CBD, 2000 Sydney, Australia
#121 of 325 hotels in Sydney
Guests' ChoiceBased on 6030 hotel reviews
8.2Cleanliness
8.4
Comfort
8.5
Location
9.2
Facilities
8.3
Staff
8.7
Value for money
8.0
Free WiFi
8.0
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End of dialog contentReviewed: 10 June 2024
Thanh
Australianon
clean
Stayed in June 2024
Reviewed: 10 June 2024
Courtney
AustraliaThe room was a little dated, compared to the online photos. The hallways in the room I stayed needed a vacuum and tidy. The room inside was clean, however.
The accommodation was well-located and comfortable. Great amenities with cooktop and washing machine, though did not use. A spacious room. The staff were friendly and provided professional service.
Stayed in June 2024
Reviewed: 9 June 2024
Angeline
AustraliaThe shower, door to close to the toilet so you can't open all the way.
Great location, awesome food shops everywhere, nice room with big fridge, microwave and more.
Stayed in June 2024
Reviewed: 8 June 2024
Beverly
AustraliaShower leaked, toilet could be cleaner, curtain came off track, blinking light bulbs, quilt too hot.
Location, security, self catering
Stayed in June 2024
Reviewed: 7 June 2024
Tania
AustraliaBags took ages to get to our room. Shower a bit dodgy. Bedroom very small.
Rooms were great. Beds very comfortable and views nice. Location also great.
Stayed in June 2024
Reviewed: 7 June 2024
Sharon
AustraliaThe room we booked was smaller than the last time we booked that room type. Also was difficult getting in out of the bathroom due to toilet placement
The location
Stayed in June 2024
Reviewed: 6 June 2024
Huichuan
TaiwanThe swimming pool was very comfortable, and having a sauna was great. It would be nice if the spa pool water temperature could be a bit higher during the winter. Also, the elevator wait times were longer than expected.
Great Location, Comfortable Rooms, and Excellent Value
Stayed in June 2024
Reviewed: 4 June 2024
Douglas
AustraliaNothing
Location was excellent. Everything at your doorstep.
Stayed in May 2024
Reviewed: 3 June 2024
Kerri
AustraliaStaff at the front desk, he seemed like he didn’t want to be there and was quite short with answers
One bedroom suite was very comfortable with a balcony
Stayed in June 2024
Reviewed: 3 June 2024
Thi
AustraliaClean and comfy bed, good Location, walking distance to eateries
Stayed in June 2024
Reviewed: 3 June 2024
Chas
New ZealandRemotes didn’t work to be able to watch tv in bed
Location was perfect for people that don’t want to hire a car and or be right in the city centre
Stayed in June 2024
Reviewed: 2 June 2024
Tanner
AustraliaThe couch in the living room had been vomited on. Didnt sit on it the whole time unfortunately, and could smell it when sitting near it - it wasn't too bad but a lot of high maintenance customers would have a sook about that. Apart from that and no Sauna working, it was amazing. Thank you
Everything was great
Stayed in June 2024
Reviewed: 2 June 2024
Marion
AustraliaGood location with a wonderful view
Stayed in May 2024
Reviewed: 2 June 2024
Michael
New ZealandShower inside the bath alright, but could be challenging for children/ elderly. Bathrooms on lower floors are a bit tight on space, but manageable. Difficult for Uber drivers to park appropriately due to access way outside hotel being in slightly peculiar position.
Excellent location. Staff very helpful. Room spacious. Kitchen equipment and laundry equipment provided in apartment. Bed very comfortable. Pillows excellent. Air conditioning moderately difficult to figure out, but once it was going very comfortable. Close to amenities and CBD.
Stayed in May 2024
Reviewed: 2 June 2024
Rebecca
AustraliaFor the price we paid for 1 night I would have expected a nicer view with a room on a higher floor. We had no view at all on level 21.
The bed was super comfortable! The room was nice and clean and the hotel is conveniently located.
Stayed in May 2024
Reviewed: 30 May 2024
Peggy
AustraliaLocation, room amenities
Stayed in May 2024
Reviewed: 27 May 2024
Tennille20
AustraliaCoffee machine not working
Best always comfy
Stayed in May 2024
Reviewed: 26 May 2024
Williams
New ZealandIt was very noisy, like a consent drone of traffic and people noise all around, that was with all the doors and windows shut. I know this is expected in the middle of a city, but we stayed in another hotel about three blocks down towards Circular Quay and the room was very quiet, they had better double glazing I think. We also had trouble with the TV's couldn't get Netflix or even any local channels. We weren't in the room long enough to worry to much about it, so we didn't mention it to staff, it may have been a quick fix.
The property is in a great location, close to a lot of shops, bars and eatery's, also close to Train and light rail making it very easy to get around. Our room was great on the 28 floor, very spacious and with a balcony looking down into the busy streets. Great kitchen faculties and very clean and comfortable. Staff were friendly and helpful. WIFI good.
Stayed in April 2024
Reviewed: 25 May 2024
Bethannie
AustraliaThe room was quite loud, lots of outside noise came through the windows. Not enough body wash ect
Bed was comfortable, was in a great location and the room was very nice
Stayed in May 2024
Reviewed: 23 May 2024
Ka
Hong KongThe location is great!
Stayed in May 2024
Reviewed: 23 May 2024
Joyanne
AustraliaVery comfortable and spacious accommodation in central Sydney
Stayed in May 2024
Reviewed: 22 May 2024
Alan
AustraliaI did not know about breakfast
Stayed in May 2024
Reviewed: 21 May 2024
Michael
AustraliaThe bathroom had what seemed to be a nest of baby flies in it, covering the shower walls and roof - likely from the dust clogged roof vent. After washing them away in the shower, more would take their place in a few hours. Wasn't a big deal, though.
Great location close to many food options and the train loop for easy transport. Close to the airport. Comfortable and spacious room. Was able to check in early on arrival and store luggage after checking out.
Stayed in April 2024
Reviewed: 21 May 2024
Bailey
AustraliaGood view and location
Stayed in May 2024
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