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  5. Reviews of Oaks Sydney Castlereagh Suites

Reviews of Oaks Sydney Castlereagh Suites 4 stars

317 Castlereagh Street, Sydney CBD, 2000 Sydney, Australia

#295 of 702 Holiday rentals in Sydney

Guests' Choice

Review score

Based on 3792 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.7

  • Facilities

    7.4

  • Staff

    8.4

  • Value for money

    7.6

  • Free WiFi

    6.8

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Showing 1 – 25

  • Reviewed: 19 May 2024

    7.0
    Window cannot be closed tightly, so the wind and outside noise can be heard
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    The window rubber is loose

    Close to public parking

    Stayed in May 2024

  • Reviewed: 19 May 2024

    7.0
    excellent staff
    • Business trip
    • Solo traveller
    • Studio with City View - No Housekeeping
    • Stayed 13 nights

    Single elevator was operational, and that causes delays.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    Very relaxing. As stated Reception were helpful, courteous and engaging. Thank you.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment - Dual Key
    • Stayed 1 night

    We had a dual key situation with our friends. Not having to use the keys to come and go each time would have been easier but not sure how that could be arranged. A minor irritation.

    There had been confusion (on our part) with a double booking. The Reception Staff were so very helpful and as it had been a long day with a postponed flight we were grateful for their assistance.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment - Dual Key - No Housekeeping
    • Stayed 4 nights

    only 1 lift is servicing for floors 11th - 28th. But it was ok to us as we avoid peak time.

    I got the room on 25th floor, big room with nice city view, good location, walking distance to Geroge Street & China town.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Ok lah !
    • Leisure trip
    • Couple
    • Studio
    • Stayed 6 nights
    • Submitted via mobile

    No bidet, no early morning sandwich bar near by

    Comfy bed

    Stayed in May 2024

  • Reviewed: 13 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights

    the floor very dirty and did not vacum it. rum out body wash and dish washing

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Good location
    • Leisure trip
    • Couple
    • Studio - No Housekeeping
    • Stayed 2 nights

    Noisy maintenance work meant no afternoon nap which was disappointing

    Good facilities

    Stayed in May 2024

  • Reviewed: 10 May 2024

    6.0
    Convenient and great location
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Pool and spa area needs renovation and the Spa button did not give ample time in the spa only 2 minutes in spa when all other properties I have stayed at was minimum of 10 mins

    Clean rooms and friendly staff

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Perfect place to stay
    • Leisure trip
    • Couple
    • One-Bedroom Apartment - City View
    • Stayed 2 nights
    • Submitted via mobile

    Only one elevator working for 29 floors. Check out we had to wait 4 elevators to actually fit on it

    Great position to walk to train Station and short walk to shops. Comfy beds. Great view. Coffee machine

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    We were there for a week and 1 of the lifts were not working. With there being 28 floors it made it very time consuming for all these people using 1 lift including the staff.

    Great location and very comfortable and spacious room.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    7.0
    All good
    • Leisure trip
    • Couple
    • Studio - No Housekeeping
    • Stayed 4 nights

    Air Conditioner was very loud, couldn't have it on to sleep > advised reception of issue. One of the Lifts wasn't working, which became an issue especially in the morning, had to wait 3 lift cycles to get in lift that was working. This was an issue; the property is aware of the issue and said it is taking a lot of time to fix. i got the feeling they get hammered every day about this issue.

    location was excellent, room was basic for the price, but it did the job

    Stayed in May 2024

  • Reviewed: 7 May 2024

    7.0
    Good value stay in Sydney CBD
    • Leisure trip
    • Couple
    • Studio - No Housekeeping
    • Stayed 3 nights

    No laundry Odd layout of rooms, apartment had 2 internal doors to 2 different rooms

    Massive bed Pool + Spa outdated, but functional Tidy room Good TV + access to channels Close access to town + train stations

    Stayed in May 2024

  • Reviewed: 5 May 2024

    6.0
    Just needs a little sprucing up
    • Leisure trip
    • Group
    • Two-Bedroom Apartment - No Housekeeping
    • Stayed 3 nights
    • Submitted via mobile

    Coffee machine was broken, dishwasher broken and had a sign on it. The dryer was dirty around the door and made a dreadful noise.

    Your question asks what we thought of breakfast but We were not offered breakfast? Were we supposed to get breakfast? The bed was great and the pillows too. Main bedroom was quite big.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    7.0
    Good location
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment - Dual Key
    • Stayed 3 nights
    • Submitted via mobile

    Only one lift was operating

    Good location, near all public transport, lots of restaurants in walking distance. Building is old but Bedrooms are spacious, kitchen is nice and clean

    Stayed in April 2024

  • Reviewed: 4 May 2024

    8.0
    Was good but spent way to long waiting for lifts
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment - No Housekeeping
    • Stayed 2 nights
    • Submitted via mobile

    Lift one lift for 27 floors is crazy

    Size it was clean and comfortable

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    Great place to stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment - Dual Key
    • Stayed 2 nights
    • Submitted via mobile

    Booked for 4. Requested 1 king and 2 single beds. Got 2 kings so had to get one bed split after arrival. Wasn't super impressed with kitchen supplies. Pls provide at least 2 coffee sachets per person and 2 tiny milks per coffee

    Great apartment. Wonderful and helpful staff

    Stayed in May 2024

  • Reviewed: 4 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Studio - City View
    • Stayed 1 night
    • Submitted via mobile

    Lining up at the desk to check in, check out and leave bags. Maybe need extra staff on the desk.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    Comfortable stay in the 3 bedroomed apartment
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment - No Housekeeping
    • Stayed 2 nights
    • Submitted via mobile

    Furnishings worn and paintwork grubby

    Spacious accommodation for a family of 6. Good location

    Stayed in April 2024

  • Reviewed: 2 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment - No Housekeeping
    • Stayed 4 nights
    • Submitted via mobile

    We are 5 people family, only 3 devices can connect Wifi. No reception in one of the bedrooms.

    Kichen felt like home, especially gas cooking. Washing and dryer in the apartment.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    VG location and comfortable.
    • Leisure trip
    • Couple
    • Studio - City View
    • Stayed 5 nights
    • Submitted via mobile

    Needs refurbishing. Lift being done now.

    Location. Comfortable. Good value.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment - No Housekeeping
    • Stayed 2 nights
    • Submitted via mobile

    Very dated and one of the lifts wasn't working. Whole place requires paint job.

    Location was great and close to cbd. The pool and spa was a welcome relief after days.of walking.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    8.0
    On the whole,well worth staying there. Staff excellent, dealt with troublesome neighbours well.
    • Leisure trip
    • Couple
    • Studio - No Housekeeping
    • Stayed 6 nights

    The microwave was placed on a shelf which is far too high for safety. I am reasonable height and could just manage it. to be getting anything hot in or out could have drastic consequences. It would be nice to have two chairs, very odd one person has to sit on the bed all the time. Pillows were very big and heavy, perhaps one of normal weight and size,as well, would help. No iron.

    the room was nice, big ,comfortable bed, microwave,stove top, fridge, appliances,crockery etc. The location was quite good. Need to be able to walk reasonably well if relying on public transport, but Lite rail,trains etc., are in reachable means.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Convenient location and helpful staff. Expensive parking and some pets of hotel were ran down
    • Leisure trip
    • Couple
    • Studio - No Housekeeping
    • Stayed 2 nights
    • Submitted via mobile

    Parking was a nightmare as were the lifts. I was not advised on booking there were renovations. Also, roof down in the pool area.

    Great pool and spa

    Stayed in April 2024

  • Reviewed: 27 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment - No Housekeeping
    • Stayed 4 nights
    • Submitted via mobile

    The pool had no towels and the roof was peeling . The pool area needs to be maintained. Cheers Jill 🤔😎

    We had a nice spacious apartment 👍

    Stayed in April 2024

Showing 1 – 25

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