113 Matthews Avenue, Airport West, 3042 Melbourne, Australia
#153 of 207 hotels in Melbourne
Guests' ChoiceBased on 810 hotel reviews
7.5Cleanliness
8.1
Comfort
8.1
Location
8.4
Facilities
7.8
Staff
8.5
Value for money
7.8
Free WiFi
8.1
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End of dialog contentReviewed: 27 May 2024
Biju
AustraliaThe room was a bit small and did not have hangers in the cupboard
Bathroom was clean and tidy , Beds were comfortable
Stayed in May 2024
Reviewed: 15 May 2024
Philip
AustraliaVery small room but suited what we needed for the night.
Bed was very comfortable. Bathroom was lovely and modern. Overall, room was very clean.
Stayed in May 2024
Reviewed: 8 May 2024
Karen
AustraliaThe accommodation is just looking a bit dated. Good location for Tullamarine airport.
Stayed in April 2024
Reviewed: 26 April 2024
Haley
AustraliaIt's a little noisy
Check in was easy, room.was comfortable and neat
Stayed in April 2024
Reviewed: 18 April 2024
John
Australiameals in the restaurant were "ordinary" at best
Room clean & surrounding rooms were quiet
Stayed in April 2024
Reviewed: 15 April 2024
Paul
AustraliaLOAD UNTILL 1145PM
ALL OK
Stayed in April 2024
Reviewed: 14 April 2024
Leigh
AustraliaThe friendly and helpful staff
Stayed in April 2024
Reviewed: 12 April 2024
Marielle
AustraliaArrived quite late but was able to check in easily. Checkout next day was also simple.
Stayed in February 2024
Reviewed: 7 April 2024
Teresa
AustraliaThe room was pleasant enough for an stay when heading to airport. Was clean and comfortable. It was however very noisy. Could hear the neighbours.
The front desk was not very impressive...maybe as this was the pokies area bistro entrance... etc. Was a fair bit of "swearing and behaviour" from.patrons. The security guy sitting eating whist manning the desk had no idea!! We asked about the bistro hours...he grunted pointed towards the bistro and indicated he had no idea/care/interest.t The menu in the room was not very clear as to how to do room service. We eventually ended up ordering food in the pokies area as thr bistro had just closed. I could not believe how loud, unprofessional etc that whole area operated. Staff screaming out "Pizza"...then another staff member screaming out even louder "Pizza". Anyway eventually the Barista made us a great complimentary coffee....and helped us to find a lovely spot near reception to eat our food in comfort etc.
Stayed in April 2024
Reviewed: 2 April 2024
Ianne
AustraliaRather dusty window area, so when opening the blinds it wasn’t pleasant breathing it in haha, blinds were stained and didn’t feel clean
Lots of parking and across from the shopping centre, bathrooms seemed newly renovated and modern/clean
Stayed in February 2024
Reviewed: 28 March 2024
Michelle
AustraliaNothing
Friendly staff clean rooms close to airport without the noise
Stayed in March 2024
Reviewed: 16 March 2024
Gary
AustraliaA bit small but was as expected.
Fit for purpose, close to airport and price ok.
Stayed in March 2024
Reviewed: 15 March 2024
Steph
AustraliaThe check in process was easy however when arriving after hours, finding where to go was complicated and had to get assistance from staff in the pokies. Understand limited staff in the late hours however signs at reception to say guest hotel check in would be great. The rooms also aren’t very sound proof either.
Location and cleanliness was great. Was heading to the airport in the morning and took 7 minutes so minimised any stress!
Stayed in March 2024
Reviewed: 14 March 2024
Anthony
AustraliaThe party upstairs was really really loud but the music stopped at 11:30pm on the dot and was quiet afterwards
Stayed in March 2024
Reviewed: 4 March 2024
Debbie
AustraliaConvenient close to shopping excellent food staff were friendly
Stayed in March 2024
Reviewed: 26 February 2024
Hollie
United KingdomNo staff on reception when I arrived and only came when someone from the pokies wanted cash so not very welcoming. Overheard staff talking about being run off there feet and having noone to cover so avoided the bistro and went to shopping centre for food. Massive crack in the sink which meant it leaked if you ran it. No plug near the kettle so had to move it across the room to boil.
Ideal location for collection family from airport, next to shopping centre. Beds were very comfy, rooms air-conditioned and clean. Shower was very good, excellent pressure although if you just wanted body shower this wasn't going to happen as it was a rainfall head that soaked you from above. Netflix etc on TV was a bonus Complimentary water a bonus
Stayed in February 2024
Reviewed: 23 February 2024
Tara
AustraliaVery outdated and had to wait ages for someone to check us in we just drove 4 hours and it was 10pm at night.
Convenient location
Stayed in February 2024
Reviewed: 22 February 2024
Chelsea
AustraliaThe shower was either boiling or freezing so had to turn cold on and get in while it cooled down then turn it off and repeat 4 times
The location was good and the parking facilities were easy to use
Stayed in February 2024
Reviewed: 14 February 2024
Sandesh
AustraliaUntidy
Great location
Stayed in February 2024
Reviewed: 12 February 2024
Janine
AustraliaThe location isn’t great. It’s a sterile pokie-focused pub in the car park of a Westfield shopping centre, I can’t imagine staying there for anything other than a place to sleep before going to the airport. The rooms are not soundproofed so you can hear music going on in the pub. The worst was that our room (6) made a horrendous squealing sound whenever the shower was on - I felt quite sorry for any of our neighbours when we were getting ready to leave for a flight at 4:40am!
Tidy, fresh room, with own air con. Convenient to airport and lots of free parking
Stayed in February 2024
Reviewed: 2 February 2024
Karen
AustraliaThe bed was a bit uncomfortable. Other than that it was great
The convenience and the staff
Stayed in February 2024
Reviewed: 1 February 2024
Kerryn
Australiavery small bathroom and can not open shower door up fully
great location, fantastic beds
Stayed in January 2024
Reviewed: 31 January 2024
David
AustraliaNil
Location and closeness to facilities and airport
Stayed in January 2024
Reviewed: 30 January 2024
Kevin
New ZealandA little dated
Proximity to Airport and Urbnsurf
Stayed in January 2024
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