Rodovia Vice Prefeito Hermenegildo Tonoli, nº 2157, Itupeva, CEP 13295-454, Brazil
#4 of 11 hotels in Itupeva
Guests' ChoiceBased on 34 hotel reviews
8.4Cleanliness
8.5
Comfort
8.6
Location
8.7
Facilities
8.5
Staff
8.8
Value for money
8.2
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: December 7, 2023
Patrik
BrazilCheck out to DON'T GET room 114 or any close to that. The windows are right above the main A/C convertors and it is very noisy during the night. We have received it the first night and were not able to change immediately due to the unavailability of other free rooms. The next day it was promised at the desk that they will move our stuff to other room during the day, yet we had to request the change once more once we came back at 10pm... After some conversation we have luckily received another room. The beds could have better mattress as mine was already worn out with soft dimple in the middle, yet still usable. The room cleaning should be improved as I have claimed the service two times during our stay. The towels thrown in the shower to be changed were left there untouched, without even providing new ones, washbasin not cleaned for several days and the bed linens not changes once during our 6 day stay. These are things which should be easily improved by better staff training. Breakfast is nice, but very same every day, so it would be nice to change the choice 2-3 times in a week as who stays more than 3 days eats always the same in the morning. Easy to improve too.
The hotel is in a good location for people who travel. Easily accessible, clean and comfortable in most of the cases. There is nice breakfast with several options for those who stay one or two days. Excellent cookies every day! Good cost/value option.
Stayed in December 2023
Reviewed: May 30, 2023
Valerio
Brazilatendente no checkin
Stayed in May 2023
Reviewed: December 10, 2021
Kevin
Japanthe bathrooms are not very clean, breakfast is good and simple but the same every day.
Stayed in December 2021
Reviewed: November 3, 2021
Joseph
BrazilAs cortinas estavam quebradas e uma janela nao fechava direito.
Staff was espetacular. Never seen better people.
Stayed in October 2021
Reviewed: June 13, 2021
Fernando
BrazilLiked everything. Not the first time in the hotel.
Everything was as expected.
Stayed in June 2021
Reviewed: July 10, 2023
Luiz
BrazilRoom was dirty, total lack of maintenance, stains in the sheets and towels, tears in the sheets. One the of the worst hotels I have ever stayed.
Breakfast
Stayed in July 2023
Reviewed: February 24, 2023
Janaina
United States of AmericaThey didn’t have connecting rooms and since we traveled with young children we had to separate to different sides of the floor. But that wasn’t as bad as the condition of the hotel. The wallpaper was peeling off the wall, there were stains of mold on the walls and the sheets had holes on them. The mattresses were also very, very firm. Not something I would expect from a hotel in this category or price point.
The staff was great, breakfast was good and the location is close to the parks.
Stayed in February 2023
Reviewed: May 21, 2022
Christian
Austriaextremly cold Rooms, no heating possible treadmils are done
Stayed in May 2022
Reviewed: January 18, 2022
Bernardo
BrazilI have stayed a few times and will not go back. I made one complaint and they didn't do anything about it. The sheets in the bad are short and they come out during the night. You wake up sleeping in the mattress. It's incredible that they can't do something as basic and simple. When I made reservation I mentioned this fact and they didn't do anything about it.
Stayed in January 2022
Reviewed: September 15, 2021
Liliane
BrazilNothing
Very good
Stayed in August 2021
Reviewed: April 22, 2024
João
BrazilThere are no comments available for this review
Stayed in April 2024
Reviewed: July 30, 2023
Aline
BrazilThere are no comments available for this review
Stayed in July 2023
Reviewed: June 30, 2023
Carlos
ColombiaThere are no comments available for this review
Stayed in June 2023
Reviewed: May 27, 2023
Rodrigo
BrazilThere are no comments available for this review
Stayed in April 2023
Reviewed: May 27, 2023
Rodrigo
BrazilThere are no comments available for this review
Stayed in May 2023
Reviewed: October 14, 2022
Cicero
BrazilThere are no comments available for this review
Stayed in September 2022
Reviewed: October 11, 2022
Edson
BrazilThere are no comments available for this review
Stayed in October 2022
Reviewed: June 14, 2022
Gustavo
BrazilThere are no comments available for this review
Stayed in June 2022
Reviewed: June 11, 2022
Paulo
BrazilThere are no comments available for this review
Stayed in June 2022
Reviewed: April 26, 2022
Andre
BrazilThere are no comments available for this review
Stayed in April 2022
Reviewed: March 18, 2022
Eduardo
BrazilThere are no comments available for this review
Stayed in March 2022
Reviewed: December 29, 2021
Gabriel
BrazilThere are no comments available for this review
Stayed in December 2021
Reviewed: November 17, 2021
Davi
BrazilThere are no comments available for this review
Stayed in October 2021
Reviewed: September 6, 2021
Fernando
BrazilThere are no comments available for this review
Stayed in September 2021
Showing 1 - 25
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