I stayed there for a conference so the location was perfect for me and so close to the beach and lots of great restaurants so it was perfect for my needs. However if you wanted to go sightseeing it was so remote that none of the tours companies did a pick-up/drop-off service. The hotel offered a reduced range of tours that did and the full day tour was excellent but if you wanted to go into the city it was a 60-90 minute trip depending on traffic so not great for general tourism. The breakfast buffet was disappointing in range and quality.

Friendly, helpful staff. Great spacious room. Good cleaning staff. Gym and pool were great. Opposite a beautiful beach. The food I ate in the lobby bar was excellent particularly the prawn pizza on my last day. I had a late flight so booked the room for an extra night. I checked out at 1830 drove to the airport, got cancelled by LATAM (bastards) and grabbed a cab back to the hotel fully expecting to pay for an additional night. After such a poor and frustrating airport experience imagine how wonderful it was to be given my room back with a late check out the next day for no extra charge. Almost restored my faith in humanity!!

Stayed in May 2024

No kettle in the room

Very friendly staff

Stayed in May 2024

The hotel didn't provide a kettle, coffee maker or iron. Even when I requested a kettle, they didn't provide. There are no coffee shops. The only way to drink coffee was to order room service. The hotel seems to be money minded and not service minded. There were signs saying not to fill bottles with the water provided in the breakfast. When we checked out, someone went upstairs to check the room to see if everything is in order. I have not seen any hotel doing this, in the past 30 years.

We had a beautiful view of the sea, that came at a price, which is fine.

Stayed in May 2024

I could not manage to watch UEFA games from comfort of my room

Stayed in May 2024

The magnetic carda were malfunctioning all the time. Annoying to be obliged every day to fix it in the reception. The staff in the swimming pool and breakfast is not very welcoming. Yet, the check in was efficient and very welcoming.

Enjoyed the location and the view from the swimming pool

Stayed in May 2024

Amazing views fantastic pool

Stayed in May 2024

The location and the pool in the roof were top

Stayed in March 2024

The room was big, clean and confortable. Nice staff, good location next to the beach, restaurants and bars.

Stayed in March 2024

Nothing i can think of Everything was perfect for the 2 night stay.

Overall cleanness of the hotel. Also the bedrooms and bathroom were great!

Stayed in March 2024

It was sooo cold in the lobby and breakfast area, very uncomfortable, bring a sweater to breakfast! One other thing, the beds were fine, but the pillows could be better..

Clean, comfortable, close to the beach and other things I wanted to do..., I will stay again and recomend it. Rooftop pool area is great, with a sensational view..

Stayed in March 2024

Slow check in and check out process

Stayed in March 2024

The closet. Shelves were Tiny.

Good location in Barra de Tijuca. Close to the beach and some good restaurants.

Stayed in March 2024

The food was incredible. The staff were lovely and very attentive. The rooms and view were beautiful. I wish I could have stayed longer!

Stayed in March 2024

The Wifi was poor, I was on a work trip and this slowed down my ability to get work completed efficiently. The bar service is very slow, the staff are lovely but could certainly be quicker. Waiting 20-30mins for a drink isn't goood.

The food was excellent, staff are very friendly, great pool area with fantastic views. Would stay here again.

Stayed in March 2024

Comfortable, clean rooms, breakfast was EXELLENT, and rooftop pool was awesome.

Stayed in February 2024

The hotel had a bad system to access internet. It was almost imposible to follow up work with my laptop. The system will take you off often. Because it was issue by a marketing company.

Everything

Stayed in February 2024

Location and service

Stayed in February 2024

pool area was incredibly overcrowded. way too small for the number of guests but nicely done and would be suitable in low season. don’t rely on it if you have kids in a busy time

modern and well located - not beach front but only a minutes walk

Stayed in December 2023

220v plugs, but they provide a heavy transformer for one hour.

My bedroom was very comfortable, very customer oriented staff.

Stayed in January 2024

Pool and facilities, pillows need improving

Location, staff, breakfast, size of rooms, air con everywhere

Stayed in January 2024

You could not charge bar at swimming pool to your room.

Nice, professional staff

Stayed in January 2024

There was no couch to relax after a day outside. Only one armchair and one chair.

Location was perfect, breakfast was good, beds were really confortables, bathroom was clean and new.

Stayed in January 2024

The room we stayed had a half window, si the toom was quiet dark.

It is a decent clean hotel, near the beach.

Stayed in January 2024

My only problem in this Hotel was the bed, it had a hard mattress and unfortunately, the bed in my bedroom(1334) had some strands of hair on the bed, so, that is quite disgusting and not up to standart of a Hotel in this category. Which is a shame...

Very good and varied breakfast, excellent shower, excellent, helpful and so friendly staff, if I could give 10 stars I would give to Yasmin(Reception) and Igor(Porter), they'd welcoming me so nicely, for sure, next time would I return to Brazil, I'll return to Windsor Oceânico Hotel.

Stayed in December 2023