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  5. Reviews of Courtyard by Marriott Berlin City Center

Reviews of Courtyard by Marriott Berlin City Center This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Axel-Springer-Str. 55, Mitte, 10117 Berlin, Germany

#45 of 524 hotels in Berlin

Guests' Choice

Review Score

Based on 582 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    8.8

  • Facilities

    8.9

  • Staff

    9.2

  • Value for money

    8.3

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 29, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms are large and spacious. Fantastic location and hotel staff so very friendly

    Stayed in May 2024

  • Reviewed: May 23, 2024

    10
    Excellent choice of hotel for a short stay in Berlin. Highly recommended.
    • Business trip
    • Group
    • Deluxe Twin Room
    • Stayed 2 nights

    Location is excellent- very central. Hotel is very nice and quiet with great facilities. Rooms were quiet and the stay was perfect!

    Stayed in May 2024

  • Reviewed: May 22, 2024

    10
    We were delighted with the service of everyone in the hotel, from reception, to looking after our room, to the bar staff
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    The bed was the most comfortable and the breakfast was exceptional, I doubt it could be better.

    Stayed in May 2024

  • Reviewed: May 20, 2024

    10
    A perfect stay 😎
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    All good 😘

    A perfect stay. Check in was a masterclass in how it should be done, kind, helpful and informative after a long day travelling. I didn't catch the gentleman's name. Rooms were comfortable and spotlessly clean. Breakfast was extensive and delicious, great value. All the staff were excellent - shout-out to Toni in the bar who took great care of us as well as being a brilliant salesman 😁. I would definitely return to this hotel. X

    Stayed in May 2024

  • Reviewed: May 20, 2024

    10
    Loved our stay at this Marriott, would definitely come back when we visit Berlin again. Staff were super kind and the ro
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Excellent property, rooms were super clean and modern. The location was perfect, only a short walk to the metro.

    Stayed in April 2024

  • Reviewed: May 16, 2024

    9.0
    Buisness hotel in good location
    • Leisure trip
    • Family with young children
    • Superior Twin Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Modern, new, clean , room size is convenient, good breakfast

    Stayed in May 2024

  • Reviewed: May 15, 2024

    10
    good location, staff extremely friendly
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 7 nights

    we felt very comfortable, staff very friendly, breakfast good, location very good for walking, and short distance to subway and bus

    Stayed in April 2024

  • Reviewed: May 13, 2024

    9.0
    Very pleasant hotel for a visit to Berlin
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 4 nights

    Nothing worth mentioning

    The room was spacious and confortable. Good noise redution to the outside street. All clean and modern. The location, if you want to be near Charlie's Point is good. Calm zone. Near transport. 5 minutes walking to subway line U6. The extra charge for breakfast is recomended. They serve an excelent one so it is good value for money.

    Stayed in May 2024

  • Reviewed: May 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We booked a room with twin beds but it wasn't available when we arrived.

    Good location, decent breakfast.

    Stayed in May 2024

  • Reviewed: May 9, 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights

    It's not something that I disliked but it's something that I consider everyone should know. You need a CREDIT card ( it needs to have credit written on it ) to receive your room. They will put a block/hold on an amount equal to 30 EUR for every night of your stay which will be unblocked/released once you leave. This amount will be used in case you want the optional breakfast or you buy something from the hotel store , you can choose to pay for it on the spot with cash or other cards OR You can charge it to your room bill and when you leave they will release that initially blocked amount minus whatever you charged to your room while you stayed there. This amount is also used in case you damage the hotel room in any way so be careful. I was a bit hesitant at first to bother with a credit card deposit on vacation, not because the hotel is not an honest merchant but simply because banks and credit cards can turn out to be complicated to deal with if something went wrong but luckily for me the staff at the hotel was super welcoming, nice and understanding and the amount was released in 48 hours after leaving. No money actually leaves your credit card/account, the merchant just blocks the amount and if all goes well and you don't spend anything additionally charged to your room they will just choose not to claim the transaction so it is reverted, the funds are once again available in your account balance without them ever leaving your account. Maybe more trust on the part of the hotel ...like not asking for a deposit for pre payed reservations through sites like Booking would be nice.

    The hotel is newly renovated and every aspect of the room was modern, in good shape and of nice quality. The bathroom was spacious and the room had a lot of natural light. Everything was super clean and housekeeping would come in daily to clean , make the bed and change towels. WARM LIGHT EVERYWHERE AND STRONG NEW BED MATRESS WITH DECENT PILLOWS, GOOD SUPPORT FOR SLEEPING !!! Excelent location and the staff was top notch. They have a 24/7 small kiosk in the lobby where you could get necessities and it proved crucial as we travelled during 1 May in Germany and basically no stores were open. The prices are actually fair ! The staff was super polite and helpful, they offered us umbrellas when it started raining as we wanted to go out.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    9.0
    breakfast was very rich and delicious
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 5 nights

    breakfast was very rich and delicious

    Stayed in April 2024

  • Reviewed: May 6, 2024

    9.0
    Good quality hotel in city centre
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Not much to point out as it matched what was advertised. The first day we arrived the elevators smelled quite bad but it might have been the carpets which seemed moist and hence smelling a bit (maybe recently cleaned and not yet dry). The shower head leaked water and the pressure was quite weak which for someone with long hair made it somewhat difficult to wash. Other than those 2 things, the hotel was great.

    Great location, just 10 min from the central area of Berlin. We walked a lot and never felt unsafe. Room was spacious and clean and the bed was very comfortable. I was positively surprised to find a Courtyard with this quality. Breakfast was good: plenty of options to choose from (eggs, beans, gold cuts, fruits, cheese, ham, etc). I really appreciated that they also had take away cups in breakfast area and you could grab a coffee/tea to go. The breakfast area got quite busy but the crew made sure everyone had a space. The staff worked tiredlessly during breakfast hours to make sure the area is clean and that tables were emptied from used dishes and made ready for new guests. They were super polite and welcoming. I would especially point out Cristina and Hassan from the breakfast crew who made us feel well looked after and cared. The hotel is lucky to have them as employees. The staff overall was very polite and nice and spoke good English. Katarzyna from reception was super helpful, always with a smile on her face and ready to give pointers. There's also a 24/7 small convenience corner to buy snacks from and a 24/7 gym which we really appreciated. Overall a good hotel for couple of days stayand I would definitely advise to stay there when in Berlin.

    Stayed in May 2024

  • Reviewed: May 5, 2024

    10
    Good value for money
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Room TV didn't work

    Breakfast was good Room clean 2min walk from bus stop Staff friendly and helpful Shower was good too

    Stayed in April 2024

  • Reviewed: May 5, 2024

    10
    We would definitely stay here again!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Walls were a little thin once someone moved into the room next door.

    Location worked out nicely for us. Close to Ubahn stops and walking distance to many things. The breakfast and service was 10/10!!

    Stayed in May 2024

  • Reviewed: May 3, 2024

    9.0
    It was worth it
    • Leisure trip
    • Family with young children
    • Superior King Room with Sofa Bed - Larger Guest Room
    • Stayed 5 nights
    • Submitted from a mobile device

    There was no water for drink and coffee machine

    Very good room big and bright

    Stayed in May 2024

  • Reviewed: April 29, 2024

    8.0
    Nice hotel , good brekfast with plenty of options
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    In the description it says you can watc Netflix but you had to pay extra to do that( witch it did not say in the description) because if you dont understand german you cant watch anything but the news

    Nice hotel, good brekfast great location womderful staff. Great to have the little store in the lobby

    Stayed in April 2024

  • Reviewed: April 29, 2024

    9.0
    Great
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Wonderful rooms. Great service

    Stayed in April 2024

  • Reviewed: April 24, 2024

    9.0
    Modern , comfortable and very clean
    • Leisure trip
    • Travelers with friends
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Could have filled up more soap in shower but okay as we had three nights

    Very clean and professional staff

    Stayed in April 2024

  • Reviewed: April 22, 2024

    9.0
    Wonderful alternative to Alexanderplatz when exploring Mitte.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights

    Nice, spacious room, super clean and comfortable. Best shower for comfort and water pressure in a very long time. Appreciated the large screen TV and was very happy to have the mini-fridge! Easy to walk from Spittelmarkt subway stop with luggage. Perfectly positioned as a home-base from which to venture forth on daily walks exploring Mitte.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights

    Very clean, very helpful staff. Good room size, comforable bed. Close to most attractions. 5 min walk from U-bahn

    Stayed in April 2024

  • Reviewed: April 9, 2024

    10
    Awesome place central to everything
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nil

    Super convenient location. All the staff were amazing and very accommodating. Clean rooms and a decent size!

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    We had an excellent stay with no recommendations for improvement!
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 9 nights

    The hotel is within walking distance to many central historical sites, shopping, restaurants, and a grocery. The area/neighbourhood was safe and relatively quiet. The room was spacious and clean, and the hotel staff were attentive, polite, and friendly.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    10
    Excellent all round
    • Leisure trip
    • Family with young children
    • Superior King Room with Sofa Bed - Larger Guest Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Not quite enough wardrobe/drawer space for 3 people but this is a minor criticism

    Great location for exploring the city, spacious room, immaculately clean, excellent wifi

    Stayed in April 2024

  • Reviewed: April 7, 2024

    9.0
    Highly recommended
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Not much doing in immediate area of hotel

    Friendly and helpful staff Great breakfast Good location

    Stayed in April 2024

Showing 1 - 25

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