Hairdryer in room was one of those fixed to the wall ones that are rubbish. No kettle or coffee making facilities but they brought me a kettle when I asked for one

It was gorgeous. Palm trees everywhere, rooms are little bungalows nestling in the gardens. Great location for exploring. Restaurant is fabulous fine dining

Stayed in May 2024

The only negative point for me was the lack of vegetarian choices in the bar and restaurant.

The gardens and pool area are absolutely amazing. The hotel and room were also very tasteful. Breakfast was also excellent. We had a massage at the spa which was also top class. Incredible value for money! It was like being in a luxury resort in Thailand or Brazil.

Stayed in May 2024

I don’t have a kettle in my room 🤣 but when I asked reception for one, they brought one straight up. The hairdryer was next to useless so I bought one locally for €20

It’s gorgeous. Very chilled and relaxing. Beautifully done. I stayed in a junior suite and it was just gorgeous. Lovely pool, plenty of beds, shade if you need.

Stayed in May 2024

The Pool area and the gardens are amazing. Breakfast has a vast choice and staff is very helpful and attentive.

Stayed in May 2024

we found the parking on site easy. The evening meal was very good and the atmosphere was very relaxing. The breakfast was excellent.

Stayed in February 2024

The half board lacks options at tea time, it is also very late as the restaurant doesn’t open till 20:30. Elche is far from the sea and lacks things to do in the day. Pool within the hotel is very small.

Hotel is beautiful and accommodating, more for the older clientele. Elche its self is a beautiful little town, but doesn’t benefit from the choice of restaurants and excursions. It is perfect for a relaxing holiday by the pool.

Stayed in May 2024

Car park is a bit expensive considered that we pay same price as people not staying at the hotel.

Is a lovely hotel that are unusual with different room/cabins located around palm trees and lovely green areas / plants / trees. The breakfast is good and overall we feel a good value for the price . Restaurant food is amazing with fine-dining presentations

Stayed in April 2024

Nothing

Fantastic surroundings

Stayed in April 2024

The fact that they started building in the surroundings of the swimming pool while we wanted peace and quiet

The environnement ; the messages and food

Stayed in April 2024

A kettle or coffee maker in room would be nice.

A peaceful and serene setting. Helpful staff who very quickly resolved a problem. Easy walk to old town and restaurants. Upgraded room.

Stayed in April 2024

We loved everything

Beautiful place and gorgeous food with lovely staff

Stayed in April 2024

No coffee facilities in suite. Ultra modern but no comfortable seating. No settee as described and had to request bath robes. To their credit we were offered a room which had not been modernised but looked more comfy but it was in a scruffy corner of the gardens. Guess it is personal choice so no complaints as such. Rooms are dark inside due to the outside foliage which is stunnning so a small table and chairs outside your room would have been pleasant. This is not a complaint as such, just some suggestions for small improvements to make it perfect. We would recommend to others.

Lovely setting and pool. Great location for centre and botanical gardens. All staff were excellent and helpful.

Stayed in April 2024

Not much really. The layout of the bedrooms which are actually like huts all over the grounds of the hotel does not give a lot of privacy when showering etc but good quality fittings in the bathroom. The food in the main restaurant could have been a little hotter just by serving on warmed plates but I am being a bit picky here.

Like an oasis very near the centre of the city. Excellent good value meal in the restaurant surprisingly good service and quality. Wines very reasonable for the standard of restaurant. Clean rooms and comfortable beds. Breakfast was OK but the room where it was served was very basic but it’s an affordable hotel which we would recommend.

Stayed in April 2024

Remote from coat and not many English speaking restaurants we could find

Nice setting in middle of palm trees

Stayed in April 2024

Nothing. It was perfect.

Beautiful hotel in stunning grounds. The room was fantastic,as was the breakfast. The reception staff were excellent throughout.

Stayed in April 2024

maybe the massage to be more options

amazing, i liked the laundry was brought fast

Stayed in March 2024

Coffee breakfast wasn't that great

Bedroom garden swimming pool

Stayed in April 2024

No WiFi in bedroom Bar staff during evening exceptionally slow

Stayed in April 2024

Room needed refurbishment

Beautiful setting

Stayed in April 2024

The setting the gardens and pool area are lovely the room all set in lovely gardens

Stayed in April 2024

The staff was a bit rude. They were new and overwehlmed. We didn´t have WiFi in our room.

beautiful gardens, great pool area

Stayed in March 2024

Nice modern hotel, fairly central

Stayed in March 2024

Some parts were looking a bit tired

Stayed in March 2024

I was in room 252 and the Cockerell next door needed done away with! Two of the staff weren't great. The lady on the front desk was a little argumentative when I said I hadn't had any missed calls "I can prove it to you" she said. I didn't need proof I just didn't have any missed calls. Also breakfast starts at 7am and I arrived at 7.05am it was very difficult to convince him to let me enter.

Location was perfect. Upgrade was appreciated. Nice walk into town to shops and restaurants. Out the way of the hustle and the rowdy youngsters in the centre. Super clean and the man keeping the paths scrubbed and clean needs a wage increase.

Stayed in March 2024