lovely hotel in beautiful grounds friendly and helpful staff lovely pool area spacious and clean comfortable room (junior suite) great value for money including drinks and food available on site great facilities and perfect for weddings

Stayed in September 2023

Stayed here several times, always very good, the new pool area is even more lovely now.

Stayed in September 2023

Lovely pool area.

Amazing garden and pool área. So tranquil.

Stayed in September 2023

Rooms a little dated ( well hotel is 50 years old )

Location & facilities were great.

Stayed in September 2023

This place is a little bit of Heaven. So peaceful and relaxing

Stayed in August 2023

Been really picky but the walls were a little thin and you could hear noises from neighbours

The grounds and pool area were amazing and very picturesque

Stayed in August 2023

Getting lunch was a mission. I waited 45 minutes just to get someone’s attention (I was standing at the bar). Avoided eye contact. There just weren’t enough staff and lots of customers. I messaged the hotel at the time - yet to have a response.

Fabulous hotel and pool. Great breakfast. Really close to Elche town to walk.

Stayed in August 2023

Room doors should be refurbished and blinds should be installed in each room because of the the outside lights or day light.

Great and welcoming environment with lots of palm trees and a lovely pool.

Stayed in August 2023

Everything was good

Unique place to stay in with an amazing location in the centre of Elche

Stayed in August 2023

It would be great if the hotel restaurant expanded its offerings for people with celiac disease and took steps to prevent cross-contamination. I suggest they consider placing a toaster in a dedicated area for celiac guests or at least have a designated space in the kitchen for preparing safe foods. If that's not feasible, putting up signs informing about the availability of a toaster in the kitchen for staff use would be an excellent alternative. Additionally, having a menu with safe options for celiacs such as cheese, ham, and cut fruit would be very helpful. This would definitely make celiac guests feel more comfortable and well taken care of at the hotel.

I had an absolutely wonderful experience at this hotel. The serene and relaxing environment, coupled with the impeccable cleanliness and comfort, made my stay truly enjoyable. While the pool might not be expansive, the abundance of comfortable loungers provided the perfect opportunity to soak in the surroundings. This is a place I wholeheartedly recommend to anyone seeking a tranquil getaway.

Stayed in August 2023

Poor staff service in evenings

Always beds available,

Stayed in August 2023

The property needs umbrellas for shade around pool

A haven in a city

Stayed in August 2023

Loud climate Pool opens too late and closes too early Parking fee (it would be included in price)

Locality Bed Restaurant Breakfast

Stayed in July 2023

We got an old room, cheap finishes, dated bathroom but everything spruced up a little with some modern touches. Nice but not up to our expectations based on photos I saw on Booking. I now realize I’m partly to blame for not checking more but then again when booking there are actually no photos for this room and rate (obviously). Very disappointing as I would have gladly paid a little more for the next type of room. We may come back but it certainly left a bad aftertaste.

In general, it’s a very nice hotel and we enjoyed our stay. The staff are friendly and professional, the grounds are amazing and the breakfast was first class.

Stayed in August 2023

Nothing

Beautiful setting, grounds and pool. Comfortable, quiet room. Great breakfasts. Helpful, friendly staff

Stayed in July 2023

It is an amazing place and is thoroughly recommended. Check in staff were wonderful, the only thing we’re the staff in the restaurant and the bar. Not particularly warm and didn’t look like they enjoyed their jobs which was a shame as it slightly put us off and we ate elsewhere on last night. But otherwise an amazing stay. Restaurant food is incredible.

BEAUTIFUL gardens. Amazing rooms. Gorgeous pool area. Fantastic restaurant and breakfast.

Stayed in July 2023

Dated rooms as in bedroom

The layout the pool and the restaurant

Stayed in July 2023

Garden and pool

Stayed in July 2023

No early check in and no late check out (one hour only extension and at a cost)

Breakfast was lovely lots of choice and lovely to be able to sit outsid

Stayed in June 2023

Nothing

This hotel is a gem. Set in lush palm gardens, it is hard to believe you are in Spain at all! We were upgraded without requesting it and the room did not disappoint! There was a large entrance lobby leading to the bedroom with bathroom off. The room was ever so quiet and comfortable with perfectly adequate air conditioning. The staff were all very helpful and efficient. Car parking was secure and easy to access. The restaurant was first class with a great menu and food quality to match; again serving staff were diligent and attentive. There was a huge choice of fare for breakfast. Wish we could have stayed for longer than one night!

Stayed in May 2023

Beautiful Asian style resort, bungalows in a green garden, pleasant rooms, good breakfast. Professional staff.

Stayed in June 2023

Nothing! Couldn't find any faults.

Everything, absolutely nothing not to like. Staff were lovely, helpful and friendly, location was great and grounds were well kept. Would return if in the area again.

Stayed in May 2023

Only the end to go home

Love the place. it's like paradise.We love to have a massage, which is always excellent. Food and cocktails are great also the buffet breakfast

Stayed in June 2023

Nothing

Great Hotel excellent city location, with comfortable, clean, spacious, well equipped rooms. Top quality breakfast All in an outstanding garden setting. Will be booking again.

Stayed in June 2023

No bathroom - separate shower room, separate toilet room and handbasin in the bedroom. No coffee/tea making facilities in the room. Poor lighting in the room.

The swimming pool area. Good breakfast. Friendly staff.

Stayed in June 2023