Room servicing

Quiet location

Stayed in May 2024

While there is a lovely forest behind the chateau , there is also a fairly unattractive suburban industrial estate and roads below it. Weather was bad during our stay (not hotel’s fault) and so we would have enjoyed a lounge or sitting area for guests to use in daytime. However other than a small very dark bar, there was none. Dinner was poor quality-not what we expected. In fairness when we complained we were not charged for one main course. As usual, poor bedside reading light. Staff were lovely but almost all seemed new and inexperienced. It felt as though the hotel had recently changed hands (?) and that this was a brand new team.

Beautiful building and grounds. Lovely pool and terrace. Beautiful room, spotlessly clean. Lovely dining room. Good wine at fair prices. Good breakfast. Very nice staff- but inexperienced.

Stayed in May 2024

The restaurant seems to be having some trouble with deciding exactly what it wants to serve - it has tried to do over-thought-out 'modern' dishes at high cost; this visit the menu was simpler, but still heavy-handed - I hope it will work out what it wants to be soon.

Candie is a regular stop for us en route to Italy, and it never disappoints. The rooms are period-decorated, very comfortable and with all your favourite extras - Nespresso machine, good toiletries and plenty of hangers (not usual in many French hotels!). The main chateau has the larger rooms. Set above the city of Chambery, the views are spectacular and it is very quiet. There is a lovely swimming pool and walks through the extensive grounds is a real pleasure after a long day in the car. All the staff are friendly and very helpful.

Stayed in May 2024

room not preheated -> cold

Position, ambiance, team spirit

Stayed in April 2024

They upgraded us since we just got engaged! Very nice :)

Stayed in December 2023

Spiders galore. I can't stress this enough. If you don't like bugs or spiders this place is not for you. Our room had more spiders and spider webs than I could possible express. Otherwise, the cleanliness of the room, bed, bathroom, etc was superb, but I couldn't help but be astounded by the amount of large spiders. I asked our friends in another room and they had the same experience. It mostly freaked me out because if there are spiders that large it means that something bigger than them is there to eat them......so anyways, fabulous stay, but not for those who have a big fear of bugs and spiders.

What a gorgeous hotel! Absolutely STUNNNING hotel, beautiful amenities, views, and general posture of the hotel. Complimentary breakfast which was a nice surprise. Our room was upgraded to a suite which was very lovely. Staff is friendly and speak English to help with anything you might need. I would absolutely recommend renting a car.

Stayed in October 2023

Nothing

Clean, quite..comfortable

Stayed in October 2023

The shower was over the bath, which meant that my wife who has some mobility issues, couldn’t use it.

Beautiful chateau property in delightful setting. Restaurant was excellent. Room was very spacious. Good bar. Welcoming staff.

Stayed in October 2023

We stayed two nights and on both occasions ordered drinks around the pool in late afternoon - on both occasions they took over half an hour to arrive. The main restaurant was closed for refurbishment.

Set in beautiful surroundings. The ground floor room was well furnished and very comfortable. Excellent dinning room.

Stayed in September 2023

Reception is empty because staff is busy with other tasks. Device like that can easily solve it https://ceyont-global.com/products/reception-desk-call-system

Stayed in September 2023

Old hilltop chateau, converted to hotel with tasteful extension. Given free room upgrade. Lovely quiet pool. Excellent evening restaurant. Free parking. Lovely staff. Quiet location within gardens.

Stayed in September 2023

The service at dinner was exceptionally slow and we had to chase our food and drinks several times. There was no milk at breakfast as the delivery hadn’t turned up! We mentioned this at check out and the receptionist immediately rebated the cost of the bottle of wine we had at dinner the previous night.

Return visit to a very pleasant hotel which is a good stopping point on the way home from Italy

Stayed in September 2023

Very uncomfortable beds

The beds are very old and uncomfortable. The carpet smelled.

Stayed in August 2023

No air con - but a fan in the room helped

Lovely old building well converted to a hotel. Rooms a good size and very comfortable

Stayed in September 2023

Very convenient location while driving from France to Italy , dogs friendly hotel , restaurant on site , nice outside area to walk our pet . Breakfast was really good

Stayed in September 2023

Only had hand held shower. Very awkward to use. Dinner was quite expensive and did not enjoy it. Steak was full of fat and grissle.

Nice old building in lovely location. Nice swimming pool.

Stayed in August 2023

Room was very hot despite fans . A four star hôtel should have AC in all bedrooms. Dinner service a bit slow but good food especially deserts .

Excellent breakfast Quiet peaceful location Lovely building Nice pool

Stayed in August 2023

In hot weather a bit of a slog getting cases from the car park..

Dinner in the garden is superb. Very good breakfast selection.

Stayed in August 2023

.

location, staff

Stayed in August 2023

Breakfast buffet was great. Except you couldn't order fried eggs (which is very common in hotels these days).

The room ("Prestige") was great (roomy), verry silent despite located opposite the reception.

Stayed in August 2023

there were no noisy tourists

We enjoyed a quiet room with much comfort, the garden setting and pool is charming . Le Cantine restaurant offered a wonderful meal with local produce , Katie and her staff are very capable and show great attention to detail,

Stayed in August 2023

Swimming pool. Staff mostly friendly. Location / lots of space

Great location and property. Nice swimming pool. Room we stayed was average (Deluxe room) no view, very hot ( no air condition, fan provided ), quite dark. Property could do with a bit more care. Food is below expectations for a 4*, gastronomic experience that I’d advertised is lacking, limited menu, same for lunch/dinner, and subsequent days, bland with little flavor. Salad we ordered for lunch had lots of sand/grit.

Stayed in August 2023

No aircon

Comfortable bed. Nice pool

Stayed in July 2023

they put me in a room which was very ordinary for the price and the bathroom had gross mould all over it. the room they moved me to when I complained was nice. note: their best rooms are not air conditioned so I downgraded as it was very hot

the setting is stunning

Stayed in July 2023