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Reviews of ibis Thalassa Hyeres Plage 3 stars

Allée de la Mer - La Capte, 83400 Hyères, France

#30 of 44 hotels in Hyères

Guests' Choice

Review score

Based on 50 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    8.8

  • Facilities

    7.6

  • Staff

    8.3

  • Value for money

    7.4

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 15 May 2024

    7.0
    It was very pleasant and convenient for a short stay.
    • Leisure trip
    • Family with young children
    • Standard Room with Double or Twin Bed
    • Stayed 5 nights

    The room was situated at the back so there was no view and there was building works going on as well. There was also a foot path just in front so I could not leave my curtains open and had to close the door at night too.

    The location was superb. Very convenient for the beach and restaurants. We had to take a bus to go into town but it was just near the hotel. The breakfast was adequate and there was plenty of fruit.

    Stayed in May 2024

  • Reviewed: 22 September 2023

    7.0
    The staff at check in were excellent - great service. Our waiter for dinner was excellent and the food was great. The br
    • Leisure trip
    • Couple
    • Standard Room with Double or Twin Bed
    • Stayed 1 night
    • Submitted via mobile

    Cheap towels. Smaller space in room than expected. No lift for luggage.

    The staff was excellent

    Stayed in September 2023

  • Reviewed: 11 September 2023

    8.0
    Very nice and relaxing stay
    • Leisure trip
    • Family with young children
    • Classic Triple Room with Garden View
    • Stayed 7 nights
    • Submitted via mobile

    We were in 4 in a room, the only negative remark is the wardrobe missing, so shoes, clothes, towels, bags and children’s toys for the beach were always there, it mas quite a mess in a room.

    Very good location: right on the beach, friendly staff, good breakfast and dinner. If you want to go to the center of Hyeres, you need a car (or a bus), but it is not a problem because the hotel has a nice parking

    Stayed in September 2023

  • Reviewed: 29 August 2023

    7.0
    Could be a lot better...
    • Leisure trip
    • Couple
    • Standard Room with Double or Twin Bed
    • Stayed 6 nights
    • Submitted via mobile

    There's no lift and the staff could be more helpful. Our room was hard to find and we had to ask twice where to go until someone came with us. Nobody helped us with our baggage. Male receptionists could at least offer to carry heavy suitcases for women upstairs. In general, the staff could be a little bit more friendly. If you pay around 200€ per night you don't wanna be addressed like a small child by the receptionist that the towels are not for the beach even though you haven't even used them there. The tone was inappropriate. The water pressure in the showers is very low, which is extremely disappointing for a hotel like that.

    The location is great. Directly at the beach.

    Stayed in August 2023

  • Reviewed: 8 August 2023

    7.0
    despites the few deficiencies mentioned here, we had an enjoyable stay at your hotel
    • Leisure trip
    • Family with young children
    • Classic Triple Room with Garden View
    • Stayed 1 night

    the floor in the room was not clean. missing few hangers on the walls around bathroom area / to keep wet towels once used the main meal in the dinner buffet that was our only option for meal the evening we've stayed, was not good / not for the price charged if you don't eat fish and mushrooms which were in 'both' offered meals

    all receptionists that we've met were really friendly and nice, well spoken English (in our case) and very helpful and accommodating, nice spread of food choice for breakfast

    Stayed in August 2023

  • Reviewed: 10 July 2023

    9.0
    Very nice place for a relaxing beachfront holiday
    • Leisure trip
    • Couple
    • Standard Room with Double or Twin Bed
    • Stayed 4 nights
    • Submitted via mobile

    The rooms could have been bigger

    Nice rooms with balcony. Comfortable beds. Safe enclosed parking. Nice and easy access to the beach. Easy access to public transportation into Hyeres and out to the ferry to Hyeres Island. We loved the place and will go there again. Also very good breakfast and restaurant services with decent meals

    Stayed in July 2023

  • Reviewed: 6 July 2023

    9.0
    Nice place to stay
    • Leisure trip
    • Couple
    • Standard Room with Double or Twin Bed
    • Stayed 1 night
    • Submitted via mobile

    The air conditioning didn’t work so we were hot most of the night.

    Great location just steps from the beach

    Stayed in July 2023

  • Reviewed: 28 June 2023

    9.0
    Amazing
    • Leisure trip
    • Couple
    • Standard Room with Double or Twin Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The place is really nice with a lot of facilities and the staff is super nice.

    Stayed in June 2023

  • Reviewed: 15 April 2023

    7.0
    Must be great in summer, was rather cold an expensive in April.
    • Leisure trip
    • Couple
    • Standard Room with Double or Twin Bed
    • Stayed 1 night

    A bit expensive being in April and considering the really basic fit-out and comfort. A few things are more camping than a hotel. The bar was unattended all the time, we could not get a glass of wine at night or a coffee in the morning.

    The hotel's fit-out is very basic but rather functional. The location on the beautiful beach is great.

    Stayed in April 2023

  • Reviewed: 11 April 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Room with Double or Twin Bed
    • Stayed 2 nights

    Using the pool and spa-area comes with quite some restrictions.

    Well maintained hotel with good rooms. Quite central to the several parts of Hyères.

    Stayed in April 2023

  • Reviewed: 13 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic Triple Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    good location, clean, tidy. good breakfast and a nice dinner in the hotel restaurant too

    Stayed in March 2023

  • Reviewed: 17 August 2022

    7.0
    Good for short stay
    • Leisure trip
    • Family with young children
    • Classic Triple Room with Garden View
    • Stayed 2 nights

    The hotel is very big and I had a dungeon feeling during my stay and no lifts. Dinner was good but not many options.

    The breakfast was very good and the location is very close to beaches. The pool was very clean and staff were very friendly at pool. Though the beach was not very clean and impressive but the location is very good.

    Stayed in August 2022

  • Reviewed: 2 August 2022

    8.0
    great
    • Leisure trip
    • Couple
    • Standard Room with Double or Twin Bed
    • Stayed 5 nights
    • Submitted via mobile

    only negative would be the distance from the port town or main town. Since the bus service ends early and with not many taxis around I would recommend getting a car, scooter or bike to get around

    clean, comfortable and the beach at your doorstep.

    Stayed in July 2022

  • Reviewed: 11 July 2022

    8.0
    Otherwise a very enjoyable stay.
    • Leisure trip
    • Couple
    • Classic Double Room with Balcony and Garden view
    • Stayed 7 nights
    • Submitted via mobile

    Unfortunately I didn’t have all my money in the safe & some of it was taken on our first day! Lesson leant - use the safe!

    Proximity to the beach.

    Stayed in July 2022

  • Reviewed: 7 July 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room with Double or Twin Bed
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Great location closed to the beach

    Stayed in June 2022

  • Reviewed: 5 July 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic Triple Room with Garden View
    • Stayed 1 night

    Room clean but bed not very comfortable...

    Location to the beach!

    Stayed in July 2022

  • Reviewed: 26 December 2021

    7.0
    Nice and relaxed stay
    • Leisure trip
    • Couple
    • Classic Double Room with Balcony and Garden view
    • Stayed 3 nights

    outside corridors, wall painting a bit dated.

    privacy with the terrace, extra towels received, easy access, nice garden, good breakfast with gluten and lactose free, warm swimming pool, open times are fine, nice and polite staff

    Stayed in December 2021

  • Reviewed: 27 October 2021

    7.0
    Expensive but super location. Rooms not the best with shower in the bedroom not separate.
    • Leisure trip
    • Family with young children
    • Classic Triple Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Room had a shower in the bedroom separated by a curtain so you wake everyone up if you decide to get ready earlier. Room therefore gets hot and steamy. Didn’t like it. Not family friendly for this reason. No lifts! Dining area cold and unwelcoming although super choice of food for breakfast.

    Great location. New discovery the peninsula was with its palm tree lined roads and restaurants in the buzzy bit of town right near the hotel. Free parking. On the beach. Indoor heated pool. Fab breakfast. Didn’t use spa so can’t comment. Buff staff. Great good looking employees!

    Stayed in October 2021

  • Reviewed: 26 September 2021

    7.0
    Good
    • Leisure trip
    • People with friends
    • Classic Triple Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    The cleaning service.

    The location

    Stayed in September 2021

  • Reviewed: 7 September 2021

    7.0
    Reasonable value for money
    • Leisure trip
    • Couple
    • Classic Triple Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Some of the hotel a little tired but not dirty.

    Ideal to get to Porquelles. It’s a budget brand on the beach and therefore represents reasonable value.Some of the complaints by others are a little harsh although can see basis of issues. Great for a couple of days.

    Stayed in September 2021

  • Reviewed: 27 August 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room with Double or Twin Bed
    • Stayed 2 nights
    • Submitted via mobile

    Poor bed quality, mattress is moving all the time. Poor breakfast, no eggs, no fresh juice.

    Perfect location, pretty view to the garden, calm environment, good restaurant for lunch and dinner

    Stayed in July 2021

  • Reviewed: 10 June 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Room with Double or Twin Bed
    • Stayed 1 night

    I have stayed at many Ibis hotels and this one did not meet my expectations. The eggs at breakfast were literally not eatable, felt like mixed powder and ham seemed of a low quality. We decided to book this hotel as it featured a great looking swimming pool and fitness room. When we arrived at 18.00 we were told the fitness room is closed for the day and swimming pool is closing in 30 minutes. For such a popular chain of a hotel this has been a disappointment, especially for the price of 170 EUR per night, I would expect the facilities to be open longer. The room was situated in another building, but the corridor seemed dirty.

    The hotel was in a nice location and staff in general very friendly and attentive. It consists of the main hotel and other buildings where you find further rooms - depends how much you decide to pay. The area outside was nice and is close to the beach as well. We also had dinner at the restaurant. The taste was not that bad but choosing a restaurant outside would be a better decision.

    Stayed in June 2024

  • Reviewed: 26 October 2023

    5.0
    Passable
    • Leisure trip
    • Group
    • Standard Room with Double or Twin Bed
    • Stayed 1 night

    We try to book another room at the desk and were told it was fully booked. We then went online and found several rooms avalible through Booking.com. Seems like the man at the counter couldnt be bothered.

    Stayed in September 2023

  • Reviewed: 31 August 2023

    1.0
    Don't come if not French speaking
    • Leisure trip
    • Family with young children
    • Standard Room with Double or Twin Bed
    • Stayed 1 night
    • Submitted via mobile

    The staff were incredibly rude, we only had little French so if only English speaking don't bother coming here the reception staff didn't want to know us.

    Clean room

    Stayed in August 2023

Showing 1 – 25

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