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  5. Reviews of Suites & Hôtel Helzear Etoile

Reviews of Suites & Hôtel Helzear Etoile 4 stars

12 Rue Christophe Colomb, 8th arr., 75008 Paris, France

#809 of 1,623 hotels in Paris

Guests' Choice

Review score

Based on 690 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    9.5

  • Facilities

    8.0

  • Staff

    8.9

  • Value for money

    7.8

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 9 June 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    A lot of noise from the school outside, couldn’t sleep well because all the kids were screaming

    Rooms and staff were nice

    Stayed in June 2024

  • Reviewed: 31 May 2024

    7.0
    Not bad
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Staff - hardly speaking English. Needed help from a colleague to translate

    Location

    Stayed in May 2024

  • Reviewed: 30 May 2024

    9.0
    Thank you so much for an amazing experience. We absolutely loved our stay!
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing anyone can do about it but the school kids are pretty loud around 8am. Once they’re back in their classroom it was quiet again.

    The staff were very kind and helpful. We got to the hotel early and were able to leave our luggages so we can explore the city. It’s a quaint lovely hotel very close to the Arc de Triomphe and Champs Elysees. We were also able to walk down to the Eiffel Tower in 25mins, a little far but easy because it’s downhill. The rooms were clean and the beds were comfortable. The pressure and temperature of the shower was great. We also loved the fact that we had 2 adjoining rooms so our kids could have their own space. We didn’t use the kitchenette but that was a nice touch. The rooms were not big but good enough even with my very tall husband and kids (over 6 feet tall!). Didn’t expect an elevator but they had one! It was nice to not have to haul our luggages to the 2nd floor.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    Great location for exploring Paris and have a good nights sleep !
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    The room was snug!

    Location was excellent. The facilities in this rather small room were quite amazing! We made ourselves the same breakfast we would have had at home on a 2 burner hob!

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 3 nights

    Not Breakfast

    Location very Parisienne, good room , clean in order

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    Very nice place.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    Not close parking and not so reliable due to not present door men.

    Position and the room.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    9.0
    Very good location in the center of Paris, in walking distance from Arc de Triomphe and Eiffel Tower
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 5 nights

    Unfortunately our impression was spoiled once we have opened sofa bed and discovered some finger snacks inside it and also underneath.

    Hotel is located on quite street in Paris center, 3 minutes walk from Arc de Triomphe and 15-20 minutes from Eiffel Tower. Room was exactly as it is shown on the hotel's pictures. It has tiny kitchenette with sink, induction cooktop, microwave, coffee machine ( aka Nespresso ), good amount of dishes, small eat-in-kitchen area( table with stools), good size bathroom with electric wall battery. Bedroom is small but enough for sleeping and suitcases. Living room has sofa bed, chair, coffee tables and closet with safe. Room sizes are small but decent for Paris center. Beds were comfortable, we got 2 pillows for each person. Hotel provides reusable bottle of water which is refiled daily , we have requested additional one and got it without any issue. Our room was on the 4th floor so no view is available. Hotel has elevator and noticeable stairs. Room was cleaned daily including weekend and towels were exchanged even thought we have hanged it on the battery. We did not use hotel breakfast as Pret-A-Manger ( *PRET*) is 50 meters away from the hotel. Stuff is friendly and supportive.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 7 nights
    • Submitted via mobile

    One of the staff asked us to check out at 11am, have asked to extend a bit, but a firm NO

    Excellent location

    Stayed in April 2024

  • Reviewed: 18 April 2024

    7.0
    mediocre
    • Leisure trip
    • People with friends
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    staff wouldn’t accept my card, claiming it was someone else’s and names didn’t match even though i had the physical with me along with id

    loved how modern it was

    Stayed in March 2024

  • Reviewed: 15 April 2024

    9.0
    Great. Location to Arc and metro and hop on off bus was ideal. Staff great.
    • Leisure trip
    • People with friends
    • Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    Would be nice to have pamphlets about tours at hotel. Maps to hand out of city.

    Location is great. Staff was nice and rooms were clean. Management went above to make sure we were happy with our stay.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Junior Suite
    • Stayed 2 nights

    Noise from the room next door

    The garden outside the room

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    Great location, fair prices

    Stayed in April 2024

  • Reviewed: 28 March 2024

    7.0
    Good for a business stay where you do not spend a lot of time in your room
    • Business trip
    • Solo traveller
    • Junior Suite
    • Stayed 3 nights

    Room itself (a junior suite) was not very big, 15 cm on both sides of the bed is not a lot.

    Great bed and location. Shower is powerful, clean and has everything you need.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    Great location and comfortable clean rooms!
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    The rooms were small but more than enough room.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    The room was quite small and maybe in need of a refresh

    The staff were lovely and the location was excellent.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    Very good and enjoyable stay, convenient location and exceptional value for money!
    • Business trip
    • Solo traveller
    • Deluxe Suite
    • Stayed 3 nights

    Wasn't aware of the breakfast options

    Very much enjoyed staying this time with a courtyard facing room, very pleasant stay for 3 nights! Good sized room, very good value for money within the location in Paris. I have stayed many times before and will certainly be returning again.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 5 nights
    • Submitted via mobile

    But the lift was broken during my stay! One day after I was back, the door was not locked by the cleaner after cleaning. Glad that my belongings was fine! Great locations to visit all the scenery and major stations!

    I booked this hotel for last minutes since my airbnb is really terrible! Glad that after online booking on the same day, my check in was smooth! I can park my car very close by the hotel!

    Stayed in February 2024

  • Reviewed: 2 February 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    The checkout pressure.

    Everything

    Stayed in February 2024

  • Reviewed: 24 January 2024

    9.0
    We loved our stay there!
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 8 nights
    • Submitted via mobile

    The property is located next to an elementary school and you could hear the children during recess; sleeping in was not an option.

    The window that opened to look into the courtyard was beautiful! The loft bed was absolutely charming!

    Stayed in January 2024

  • Reviewed: 13 January 2024

    8.0
    Nice and small hotel in the city center
    • Leisure trip
    • Group
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    Should be family suit and instead we got two separate rooms, but was ok anyway

    Small boutique hotel in the city center

    Stayed in December 2023

  • Reviewed: 8 January 2024

    7.0
    Ideal accommodation in a great position at a good price
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    We were charged €10 more than the price that was confirmed on booking.com. This left me feeling uncomfortable. Also, it wasn't entirely clear which items in the room were included in the price and which were extra and at what cost (e.g. the bottle of water by the bed).

    The location was extremely good - very near the Champs Elysee and, in particular, the Lido 2 theatre, which we were visiting. I liked that the hotel was located in a quiet side street but also very near the centre. The room was perfectly good for what we needed. It was very clean and the bed was comfortable and a good size. The shower was great!

    Stayed in January 2024

  • Reviewed: 6 January 2024

    9.0
    Great location, clean and comfortable, friendly staff
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Great location, comfortable beds, friendly staff, would definitely stay again and recommend anyone to stay

    Stayed in January 2024

  • Reviewed: 9 December 2023

    8.0
    Nice hotel close to Champs Elysees
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Bedroom small with bed pushed up against wall.

    Spacious room with Kitchenette. Bathroom with bath - also very spacious. Close to Metro.

    Stayed in December 2023

  • Reviewed: 19 November 2023

    7.0
    The great staff, location and value of the stay definitely made the experience good. If only the elevator and housekeep
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 6 nights
    • Submitted via mobile

    The room was extremely small despite being caller ‘jr suite’. The lighting in the room was very dim. There was a huge window that would let in plenty of light but no sheers behind the heavy blackout drapes. The office across the street looked directly into the room when open so no privacy. The elevator was experiencing problems with not stopping directly at floor level and you had a significant drop down to step into the elevator. Elevator also would go directly to -1 floor before going to the floor you requested every time. This went on the entire 6 days if our stay. Had to request the room be cleaned twice due to poor housekeeping staff which the hotel said was contracted not directly employed by the property. The description said sound proof rooms but it was very loud at all hours of the night . Maybe if we had been on a higher floor than 2 it wouldn’t have been so noisy.

    All of the hotel staff was extremely nice and accommodating. The location was ideal and an easy walk to great restaurants, shopping and the metro. It was extremely convenient. The bed was very comfortable and the bathroom was generously sized .

    Stayed in November 2023

Showing 1 – 25

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