“I was unaware of the steep stairs, no mention of it being an attic.
I fell, trying to access it.
Had to call family to collect me.
I paid £339 for only 2 nights, Despite it being a 3 nights minimum stay
I have sent email explaining it, worst ever reference, furst time in 50 yrs trying accommodation outwith the staycation millport website.
Still waiting on a response to my email.
I shall contact the Ombudsman if no response.”
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