convenient

Stayed in April 2022

Small and not an overpowering hotel with guests everywhere. Staff were polite and efficient. Perfect location to walk into the centre of London. Regent's park is just around the corner to relax and admire the greenery. Marleybone high street for all high end as well as independent stores.

Stayed in April 2022

Nothing

The hotel was in a fabulous location and was exceptional, the staff were so helpful and nothing was too much trouble. The food is amazing and we would definitely be staying again

Stayed in April 2022

Receptionist said he would find out and let us know the make of carpets in the communal areas - he failed to contact us.

Excellent dinner, breakfast and service.

Stayed in March 2022

Cost of the room was high especially as it didn't include breakfast.

Delicious breakfast and fine central location but at the same time quiet.

Stayed in March 2022

To be expected of a central London hotel but price is quite steep.

Great boutique style hotel, great location being 5 mins walk from Marylebone Station,, pleasant staff, good breakfast, uniquely decorated.

Stayed in March 2022

Bigger rooms

Food , location , friendliness of staff everything was wonderful except my room was just too small

Stayed in February 2022

no tea and coffee in rooms.

The Dorset square is like my home away from home. I adore staying here.

Stayed in February 2022

Nothing

Great location, staff and superb facilities

Stayed in February 2022

the bed was just too small for 2 people. we had the Luxury room. we are about 1.84 cm tall and our feet hanged out a little bit. Also it must be 140 cm width bed and was a bit cramped.

The rooms and bathroom were very clean. Staff were very friendly.

Stayed in February 2022

Very central location, friendly staff, and a lovely breakfast.

Stayed in February 2022

Notyhing not to like

Good location - helpful and friendly staff - rooms smallish but immaculate

Stayed in January 2022

A very small bedroom & it's decor, although I love Kit Kemp's eclectic & "funky" taste, is perhaps a little too dark for me ie deep red/blue & quite masculine for my personal taste but it did make it cosy looking. Would ask for a "lighter" colour scheme next time.

Super friendly, kind & professional staff: Andreas, Annacou & Lucca. Nothing was too much trouble for them. Beautiful decor generally throughout the hotel, although my room was small for a comparably priced luxury hotel. The bathroom was stunning & lashings of good hot water & had plenty of gorgeous toiletries. Food all delicious, tasty & well presented ... especially for a "hotel restaurant". A very elegant, quirky, pretty hotel. Wonderfully intimate & personal if you want a change from a larger more corporate experience & wonderful if you are a sole traveller in search of well located peace & quiet or want the feel of staying in a lovely English Townhouse.

Stayed in January 2022

love the unique Kit Kemp style and the breakfast is awesome

Stayed in January 2022

Not having coffee and tea in our room

Breakfast was excellent

Stayed in December 2021

Cannot think.

Comfort, location, professionalism of the staff, general ambience and overall quality which was superb.

Stayed in December 2021

Very pleasant room and very nice bathroom. Superb breakfast….all freshly cooked and served promptly. Complimentary glass water bottles in the room were much appreciated.

Stayed in November 2021

love the attention to detail in the rooms, they are really well thought out and have everything that you could need. Love how homely it feels

Stayed in November 2021

Nothing

Absolutely beautifully presented hotel. As you approached the property it stood out as a very classy hotel. On entering, the hotel was immaculate very welcoming staff on reception. I asked about the history of the hotel and was given information. Explained where our room was located, Information about breakfast. Walked to our room & opened the door to a amazing light room beautiful hung curtains & bed linen. Spacious bathroom with large walk in shower fluffy white towels & dressing gowns. Toiletries placed in the bathroom which smelt fabulous. Hand lotion with a welcome note on the dressing table which was hand written very personal touch. Breakfast was delicious full English breakfast fresh fruit salmon eggs anyway you liked crushed Avocado on toast with eggs fresh loose tea which my husband & I like very much as we don’t drink alcohol so tea is very important to us. Beautiful fine bone China which we both appreciate. Wonderful staff at breakfast as they were on reception. Called at reception to ask about a date in December they said they had rooms so we have booked for Friday December 10th 2021. Such a luxury to spend time with my husband in beautiful surroundings with so much character in a hotel. Absolutely adore the decor & very much an inspiration to bring home to our farm House. Thankyou x

Stayed in November 2021

Great hotel in an ideal location. Room was a little small but functioned very well. High standard you would expect from Firmdale

Stayed in November 2021

The size of the room wasn’t enough

The service level was outstanding, wonderful ambiance and delicious food :)

Stayed in October 2021

This is a beautiful little hotel, perfectly located between Baker St and Marylebone, on a leafy London Sq. Perfectly charming well appointed rooms, with lovely salon and restaurant for breakfast. Excellent, highly recommend.

Stayed in October 2021

Road traffic quite noisy

Excellent location for our trip. We love the Firmdale Group of hotels and this is our favourite Town House. Lovely restaurant area with excellent service and food. All of the staff were exceptional

Stayed in October 2021

All round great experience

Stayed in October 2021

All excellent

Stayed in September 2021