Fabulous location, location location!!!

Stayed in March 2024

Great value for four of us in your quad room. Great beds, so comfortable! Loved the location and good cocktails in bar 💗

Stayed in April 2024

The shower was either too hot or cold.

Location was very good not far from the train station. The breakfast was very good lots of choice.

Stayed in April 2024

Only negative was the room was so warm, even with the aircon on (which you couldn’t leave on all night as it was so loud) the room just didn’t cool down. The heating seemed to be on full wack throughout the hotel and it was a little over bearing. Especially at breakfast. Maybe because we’re northern and can handle the cold better but it was too much.

Great vibe, love the decor. Lovely rooms, decent size. Really nice rooftop bar. Staff are super friendly. Great choice for breakfast.

Stayed in April 2024

Internet not connected to tv which meant we had issues connecting our mobiles. No instructions about connecting to cast WiFi. The breakfast and spa access included or not was not explained just explained where they were.

Central location. Gorgeous room and hotel. Lovely shower. Quirky decor. Smeg fridge!

Stayed in April 2024

Fun decor.

Stayed in April 2024

Bathroom was too small and it’s rather dark in the corridors which often made things challenging and needing a phone torch

Room was a good size and very comfortable. Decor around the hotel was great

Stayed in April 2024

Free bottle wine on arrival

Stayed in April 2024

DIRTY. One light that was permanently on. Bathroom extremely hot all the time.

Nice big room, stylish design, good amenitities.

Stayed in April 2024

My only regret was that I just missed the cut-off time for the pool on the day of my arrival, but thanks to Rowan, I was able to enjoy it the next day instead. Wish I could have stayed another night!

I go to London at least once a year, usually for one night only. What I look for in a hotel is a central location, value for money, and fast and efficient service, as my time is limited. This time, I had some extra money to spend, and I could not have been happier with my choice. I primarily chose the NYX for its style, facilities (particularly the pool), and location. London being what it is, I've come to expect a lower standard than advertised, but the NYX is a happy exception to this rule. The rooms are extraordinarily spacious, and well laid out. The bathrooms are modern, extremely clean, and make great use of the space available. Again, unusual to see in London. While the property shows signs of being repurposed, what the NYX does quite cleverly is make the quirkly layout part of their overall style, which was a delight. Regardless of how well furnished a hotel room is, I tend not to use furniture other than the bed, because I rarely find it comfortable or convenient. At the NYX, however, I loved and used both the chair and coffee table, and would have used the desk had I stayed there for longer. I had to take a picture to show my husband, as he makes fun of how picky I am when it comes to hotel furniture! The pool is spacious, and both it and the general spa area were meticulously clean. This was true for the hotel overall, particularly the rooms. It's possibly the cleanest and freshest-looking hotel I've stayed at in London. The decor manages to be quirky and unique without being gimmicky, giving an overall modern, fresh, and interesting look. I didn't have much time to spend at the bar, but the staff were friendly, and the free-play arcade machines were a lovely touch for a geek like myself. I would like to give particular praise to Rowan at the front desk, who helped me out when my plans unexpectedly changed, and I suddenly had four more hours before the next leg of my journey. He absolutely made my day! I will definitely be returning.

Stayed in March 2024

Nothing.

Because it was for my sister's birthday, we were given a room upgrade and free breakfast.

Stayed in April 2024

View from window, which was of the utilities aspect of running the hotel.

Large room, very comfortable bed, excellent mattress.

Stayed in April 2024

Genuinely I can't fault the place!

Wonderful staff - Destiny checked us in early and offered us an early check in and a room upgrade. She was so friendly. As was Rowan as we left. So nice to offer left luggage facilities for us too. Hotel was well appointed throughout - very funky decor which we loved. Great location just 5 mins walk from nearest Tube stop.

Stayed in April 2024

Bathroom to small, expensive prices

Location

Stayed in April 2024

Only minor niggles. The shower wouldn't drain properly but someone fixed it immediately. The whole hotel was too hot. Heating on even though the temperature was unseasonably warm outside. Not environmentally sensible. We opened our room windows but not able to do that elsewhere around the hotel.

Excellent spacious and comfortable room with great view over Holborn. The breakfast is excellent with plenty of choice and a pleasant dining room looking out over the street. It was our 30th wedding anniversary and we loved the tin of fudge waiting for us in our room. What a lovely touch and indicative of the excellent service here. Thus was our 5th stay at this hotel and we sill be back! The location of this hotel is excellent and in easy walking distance to theatres, galleries, restaurants and museums especially when the tube is out of action!

Stayed in April 2024

Decor was a bit weird, but I get they are trying to be unique and so fair play to them. Shower had some trouble getting hot one of the evenings but it resolved fairly quickly. Burger, chips, and bottle of water on room service was 36 quid - quite steep.

Comfy and spacious with great location. Spa seemed popular though I didn’t have time to try.

Stayed in April 2024

N/A

Really great location, very comfortable and a real treat to have a swimming pool and spa

Stayed in April 2024

Not the cleanest floors with hair often found.

Location & style. Comfortable room.

Stayed in March 2024

Hotel was not really my style. Although I got an upgrade, the room was small and I had the outside neon lights and it was noisy.

Staff were very professional and helpful. And pool was nice.

Stayed in March 2024

Perhaps, the only hair splitting thing I could pick on was the absence of a few hangar posts in the room where it would have been easier to hang a coat or a bag, and opening the door to the bath room was a bit annoying. Like I said, super minor stuff that could easily be improved. The only thing I regret was not knowing about the place earlier.

I like the style of the place, eclectic, open, very classy. Amazing service, relaxed, very human, yet on the dot, helpful, responsive and caring. Greg, for example, extremely attentive, and like his colleagues at front desk, restaurant, bar, room cleaning, all of them take really good care of you, making sure you feel at home. Room had a nice street view, breakfast was really good, there is a pool, place was really clean, nice comfy bed. And also really, really good location. Truly recommend the place.

Stayed in April 2024

The road side rooms are not quiet, since, London central has traffic all night especially on weekends. There are charges for even small things such as tea bags, water bottle etc.

Location was awesome with tube station just 2-3 min walk. Room size and décor was perfect. The mattress was so good and was able to sleep comfortably. My favourite in the room - mattress and shower.

Stayed in April 2024

Everything was great! Bathroom is quite small but to be expected in the city.

Great location and factualities. Gym is very good for a hotel gym. Bed was super comfortable and perfect for a city stay.

Stayed in April 2024

The pool is not very big and is, from time to time, quite crowded. The hotel can be a bit noisy (there is a bar at the ground floor), although the rooms are very silent.

Great location, spacious room, the overall vibe of the hotel is very nice. The bathroom is a bit small, but it has everything one needs. Definitively recommended for a couple staying in London for a weekend.

Stayed in April 2024

Nil

Central, quirky and clean

Stayed in March 2024

Decor was a bit funky

Rowan helped facilitate an early checkin- thanks!

Stayed in March 2024