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Reviews of The Castleton

1 highcliffe Rd, Swanage, BH19 1LW, United Kingdom

#2 of 11 B&Bs and Inns in Swanage

Guests' Choice

Review score

Based on 425 B&B reviews

9.5

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.7

  • Location

    9.6

  • Facilities

    9.5

  • Staff

    9.9

  • Value for money

    9.4

  • Free WiFi

    9.7

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Showing 1 – 25

  • Reviewed: 9 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Family Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    We had to go home.

    Clean, comfortable rooms, well appointed, attentive friendly staff. Properly cooked breakfast on HOT PLATES!! Very important! Never had a bad experience at the Castleton, Kate is a very good host, the young man who served breakfast is a credit to the hotel, polite and professional.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    10
    Fantastic!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We had to park away from the hotel, but as promised, our car park fee was refunded.

    As a vegan and vegetarian we were very well catered for. Kate the owner, went out of her way to ensure we had as much choice as other guests at breakfast.

    Stayed in May 2024

  • Reviewed: 9 June 2024

    10
    Really beautiful B&B which exceeded our expectations - will definitely be back !!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Kate and the staff were really welcoming and accommodating. Room was gorgeous and the breakfast was amazing!!!

    Stayed in June 2024

  • Reviewed: 8 June 2024

    8.0
    Fine
    • Leisure trip
    • Group
    • Family Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    I think maybe more parking would have helped

    I found location of hotel good facilities met my needs

    Stayed in May 2024

  • Reviewed: 6 June 2024

    10
    A lovely seaside property.
    • Leisure trip
    • Couple
    • Family Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    It was further away from the town and railway than I thought, about a 20 minute walk, however a very pleasant one along the seafront.

    Excellent facilities, absolutely spotless in all areas, lovely decor, delicious breakfast. Very warm welcome. Very accommodating with food preferences, I asked for lactose free milk which was supplied. Would definitely recommend.

    Stayed in June 2024

  • Reviewed: 2 June 2024

    10
    Hidden gem
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    Communication was superb. The room was comfortable, quiet despite being at the front and easily slept 3; layout was excellent. Breakfast was delicious; the lady who served us was full of local knowledge. Beach is at the bottom of the road, 5 minutes stroll.

    Stayed in June 2024

  • Reviewed: 1 June 2024

    10
    Great location , beautiful accommodation
    • Business trip
    • Couple
    • Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Lovely welcoming owner, fantastic breakfast and choice was amazing .

    Stayed in June 2024

  • Reviewed: 31 May 2024

    10
    The castleton
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Loved it all

    Superb B&B, top rated accommodation, brilliant people, especially Kate, who was so helpful and professional, everything and more, so clean and the breakfast, Wow

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Clean and comfortable stay. Would highly recommend to others.
    • Leisure trip
    • Family with young children
    • Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The water pressure in room 10 was poor compared to other rooms family member were staying in. The parking is very limited at the hotel although we always managed to get a space. I am a disabled person who struggles to climb the stairs and I had to climb two sets of stairs to reach our room at the top room 9 although we never asked to be moved , however I was told via email that I would be on the first floor and only have to climb one flight of stairs.

    The breakfast was superb and catered to all our needs. You could tell quality ingredients were used. The service was really good and staff were very friendly and welcoming. The decor was beautiful and the cleanliness was of the highest standard even compared to my high expectations.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    10
    The place to stay in swanage
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There was nothing to dislike everything was perfect.

    Everything. All furnishings & food was all high class products. Kate has thought of everything you Need for a pleasant stay. Everything was spotless. The breakfast choice & food was delicious. If your looking for a place to stay in swanage then this is the place. 10 minute walk to the beach. We really enjoyed our stay & Can not wait to return. We have also recommended family & friends too. Staff are so welcoming & the young male staff at breakfast was very polite. Customer service is 10/10

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Fantastic few days. Will be back.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Lovely large comfortable room and the staff so pleasant and helpful. Amazing breakfast. Perfect location in Swanage.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    10
    I would highly recommend a stay at the Castleton
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Kate was a marvellous host. The room was clean and comfortable. The breakfast was amazing so much choice. The position of the Castleton was very good very close to the town and there was a bus stop right outside which I used often.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    8.0
    Nice place and friendly staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The Bedroom was rather small

    Excellent Breakfast

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything was great, recommended

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    Cheery and engaging staff, always happy to help. Wonderful breakfast.
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    No issues

    Bright well appointed room Comfortable bed Great Tea/coffee tray

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    Outstanding hotel covering all your needs perfectly.
    • Leisure trip
    • Couple
    • Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Nothing, couldn’t fault it .

    Decor was beautiful clean and calming. Staff welcoming friendly and nothing too much trouble with an outstanding breakfast . Tea tray in room had huge amount of variety . Great location near the beach and town.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Couldn’t have been nicer, it was clean, friendly and the breakfast was delicious
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There isn’t anything, it was lovely

    Very central to everything

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Generously hospitable place close to Swanage and not far from the coastal path.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not a problem to us but parking is limited and you have to park a street or so away, however there is a way of unloading close to the property and then you can re-park. We enjoyed not using the car and walking.

    Comfy room, comfy bed. Hospitality very good, they include decaffeinated tea which most places neglect to put in the room. Plenty of water available. Generous with milk and biscuits! The accomodation was warm. The breakfasts were outstanding and allergy fully taken account of. Generally a really pleasant place to stay. As walkers, we loved that you could walk from The Castleton for our coastal walk and into Swanage for evenings. We didn't use our car during our stay!!!

    Stayed in May 2024

  • Reviewed: 27 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Long walk into town

    The drive down

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Lovely treasure
    • Leisure trip
    • People with friends
    • Family Suite (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    How clean and neat it was. Lovely staff, tasty, filling breakfast.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    It was a home away from home, I would definitely return.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Only 3 parking spaces, but that can’t be helped!

    The hotel was light and airy, very modern and beautifully decorated - it seemed brand new! It was so homely. The bed was comfortable, the bathroom was large and spotlessly clean, lovely carpets, nice and quiet, the breakfast was superb!! Portions were huge! And so tasty! Kate and her staff were very friendly and kind. I would definitely stay again.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    I would recommend this hotel. Very clean and comfortable.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Our breakfast was delicious. Good choice and good quality ingredients

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The accommodation was comfortable and spotless. The breakfast was excellent. The location was good, two minutes from the sea front.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Only thing that lets it down is the parking, it’s not easy to park on the roads close by either as double yellow lines … but everything else about the property is lovely

    Clean, comfortable and welcoming … nicely decorated, excellent breakfast, friendly staff.

    Stayed in April 2024

Showing 1 – 25

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