Bootham, York, YO30 7BZ, United Kingdom
#40 of 102 hotels in York
Guests' ChoiceBased on 3278 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.7
Facilities
8.7
Staff
9.7
Value for money
8.7
Free WiFi
8.9
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End of dialog contentReviewed: 10 June 2024
Rachael
United KingdomCould do with updating but this isn't something we didn't like...just an observation
Staff were fantastic very welcoming...lady who usually runs the front desk is lovely and very helpful. Breakfast is very nice with a wide variety. Location fantastic
Stayed in June 2024
Reviewed: 10 June 2024
Geoffrey
United KingdomNothing
Close to city center
Stayed in June 2024
Reviewed: 10 June 2024
Pauline
United KingdomIt was all nice
Very good
Stayed in June 2024
Reviewed: 9 June 2024
Kerry
United KingdomSecure parking , room was very clean , breakfast filling and a great variety
Stayed in June 2024
Reviewed: 9 June 2024
John
United KingdomThere is nothing to dislike it’s absolutely perfect.
Absolutely beautiful hotel. The staff were fabulous really friendly. We had a really big beautiful room. The breakfast was amazing. We are so happy we found this place and will definitely come back. A perfect stay.
Stayed in June 2024
Reviewed: 9 June 2024
Christine
United KingdomBreakfast very poor, not cooked to expectations especially for the price we paid. Bed & pillows really hard & uncomfortable 😣
Location was excellent, within walking distance of all attractions.Room nice but let down by a very hard bed & pillows.Staff very friendly & helpful.
Stayed in June 2024
Reviewed: 8 June 2024
Chris
United KingdomGreat value for money
Great staff an excellent Location
Stayed in June 2024
Reviewed: 7 June 2024
Robert
United KingdomNothing, everything was great.
Excellent room on the ground level. Comfortable and quiet. The reception staff were very helpful and amenable. A lovely breakfast included in the rate. Hotel within easy walk of the centre, Theatre royal and Art Gallery. Plenty of good pubs and restaurants close by. We will return here for a future stay.
Stayed in June 2024
Reviewed: 6 June 2024
William
United KingdomSmall room.
Location breakfast,staff
Stayed in June 2024
Reviewed: 6 June 2024
Lesley
United KingdomNothing
The staff were all so professional and accommodating as well as being really friendly. The hotel was spotless and the beds were really comfortable. Fabulous breakfast with plenty of choice. Plenty of supplies left every day with tea, coffee etc and delicious biscuits Excellent location.
Stayed in June 2024
Reviewed: 6 June 2024
Richard
United KingdomBeds very firm would have been nice to be a bit softer
Great hotel, great location for the city, very friendly helpful staff excellent size room, quiet, breakfast was lovely and hot and plenty of other choices too, secure car park
Stayed in June 2024
Reviewed: 6 June 2024
Gracie
United Kingdomthe spider in the corner of the room haha
booked it 2 hours before arriving, didn’t have to worry about parking, lovely stay
Stayed in June 2024
Reviewed: 5 June 2024
Maureen
United KingdomGood room and breakfast
Stayed in June 2024
Reviewed: 4 June 2024
Sue
United KingdomThere was no lift - this didn’t bother us at all, as our room was only on the first floor, but we did pass other guests on the stairs who commented adversely.
The location is excellent, very close to the old part of the city and the Minster. Our room was a comfortable sized double, with plenty of room for everything. There were easily accessible extra power points, always a bonus, and delicious biscuits provided with the tea and coffee in the room.
Stayed in May 2024
Reviewed: 4 June 2024
Suzanne
United KingdomNothing at all
Location and rooms are beautifully decorated
Stayed in May 2024
Reviewed: 2 June 2024
David
United KingdomNothing. We enjoyed our stay.
The location was excellent - a 5 minute walk to the Minster and everything York has to offer. Car park was good and easy to get to, just behind the hotel. Breakfast was very good - choice of food at the buffet table and also cooked breakfast options brought to your table. The room was a good size and comfortable, although we were in the attic and sometimes the last flight of stairs was testing!
Stayed in May 2024
Reviewed: 2 June 2024
Elizabeth
United KingdomNothing
Very close to amenities
Stayed in June 2024
Reviewed: 2 June 2024
Linda
New Zealand.
Great location. Really friendly staff.
Stayed in May 2024
Reviewed: 1 June 2024
Becki
United KingdomLiked everything
Really friendly welcoming hotel, very accommodating nothing was too much trouble. Arrived early to drop bags and was offered an early check-in. On checkout day the hotel looked after our bag all day, so we didn't have to carry it around all day.
Stayed in May 2024
Reviewed: 1 June 2024
Bradley
United KingdomHaving to pay for parking
Great breakfast, very freindly and helpful staff
Stayed in May 2024
Reviewed: 31 May 2024
Carr
United KingdomGood service all round
Stayed in May 2024
Reviewed: 30 May 2024
Norman
United Kingdomall ok
got the room we wanted stayed before and would recommend
Stayed in May 2024
Reviewed: 30 May 2024
John
United KingdomNothing
Everything
Stayed in May 2024
Reviewed: 30 May 2024
Jayne
United KingdomLocation Friendly,helpful staff Very comfy bed Well lit, clean room Brilliant breakfast
Stayed in May 2024
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