Location, style, specification were beautiful and the service was friendly and excellent.

Stayed in May 2024

There was nothing we didn’t love. We were so sad to leave

One of the most beautiful and amazing hotels I’ve ever stayed in in my life! This was a life changing experience staying in the room we did and we will forever be grateful

Stayed in May 2024

We came for our honeymoon and we loved it. The view from our balcony was amazing and the room itself was clean and has that Santorini style and charm we were looking for. The staff was very helpful and with all the stairs, they have people carry your bags which was greatly appreciated. The complimentary breakfasts were fantastic and had a great variety. You even get to order what you want the night before and they make it for you in the morning and bring it to your room or balcony. On our last day we had to leave for the airport at 4:30AM and without us even asking, the night before they provided us with a breakfast basket since they knew we wouldn’t be able to get it in the morning. That was a special touch that we really appreciated. You’ll get exactly what you want here. A beautiful view, a clean room, good food and helpful staff.

Stayed in April 2024

Nothing to dislike! FYI, for those who are not good with humidity, make sure to keep the humidifier provided in the rooms by the hotel open at all times.

Everything! Amazing location & view Friendly supportive staff (Ariadni was amazing & very helpful). Beautiful room Good breakfast Good services available and help with booking tours Peaceful and relaxing vibes Not far away from Fira (30 min nice hike/walk). Has lovely restos/cafes around & also supper markets. All in all we had a great time, I highly recommend this place.

Stayed in May 2024

Nothing

The views are amazing.

Stayed in April 2024

Nothing

Amazing view, very cool room, great service and breakfast

Stayed in April 2024

Nothing in particular. Coffee could have been better.

The staff was extremely friendly and helpful. Breakfast was delicious and on time

Stayed in April 2024

Everything was amazing! Staff, breakfast, location & the room. Absolutely loved it.

Stayed in April 2024

Great location, amazing view and very polite and professional staff always doing their best to assist. Special thanks and well done to Ariadni

Stayed in April 2024

Everything was good

Well decorated, helpful staff, room view, breakfast

Stayed in April 2024

We went at the beginning of April which was low season and so the room cost was lower than normal, however to be aware most places were closed with limited eating choices locally and the hotel itself was busy with workmen doing standard upkeep and maintenance everywhere including the communal areas of the resort. The room itself didn't have the usual amenities you would expect of a luxury hotel e.g. bathroom amenities, kettle with tea options, milk, etc but it did have a Nespresso machine and handful of drinks in the minibar. Ironing facilities were available via reception. The layout of the resort is also unusual in that our bedroom went onto the patio/ outdoor pool area of another room and we had to walk out and to the right to get to our table/ relaxing area which was in itself in front of the doorway to yet another room. Even in low season this did prove slightly awkward for the people going in and out of that room as we were eating/ sunbathing/ relaxing right outside their bedroom. Also to be aware we booked a private cave pool room with caldera sunset views, however the pool itself is very hidden away by the doorway to the bedroom and actually doesn't have caldera or sunset views itself. This is nice if you are looking for a private pool area but if you want to sit in the pool watching the sunset be sure to book an outdoor hot tub option. The water in the hot tubs were also not very warm, I am sure isn't a problem in the summer months however!

Great location and views over the Caldera and sunset were exceptional, much better than in Oia! The breakfast was yummy with lots of choice, good location centrally and beautiful classic looking white washed appearance that Santorini is famous for. We were treated to a welcome wine and nibbles which was a lovely surprise.

Stayed in April 2024

Rooms had a stale smell, maybe due to high humidity

Great and very helpful staff, spacious rooms and facilities, location was perfect for watching sunsets, warm outdoor private jacuzzi

Stayed in November 2023

The cave pool was amazing! The rooms very spacious and super clean! Beds super comfortable! The views are picturesque!!

Stayed in November 2023

Santorini is generally expensive, especially for an incredible view like we had here. Cocoon Suites was definitely worth it for a few nights though just for the experience!

Incredible location, friendly staff and fantastic food.

Stayed in November 2023

Nothing at all. Not something we didn’t like but it is probably important to note that access to the hotel might be challenging for persons with restricted mobility.

Words are not enough to describe how beautiful this place is. This place is so perfect for rest and recuperation. The staff are wonderful - very helpful, excellent attention to details, and absolutely professional. The place has a perfect view of the caldera and the sunset. The breakfast was absolutely delicious. Don’t miss out the rooms with private jacuzzi. Watching the sunset in a jacuzzi is a special experience. For a group or family, their large room with 2 rooms is perfect. It comes with a kitchen and a spacious living room.

Stayed in November 2023

I have absolute no idea .... this is a cave and they made it to a palace. the one thing I would love is USA plugs in the room. I loved my view and I truly loved how easy it was ordering room service. I loved my enormous breakfast I do wish they had Splenda

Ariadni welcomed us with a huge smile and literally made this trip amazing ..... She arranged a car service to pick us up at the ferry. it is so cool to see your name written and then get into a Mercedes van and no drama. then we got there kinda early and she let us. check in early ! She made sure the wifi was working and the IPAD for ordering breakfast was explained and just amazing customer service. Also the staff JUMPED to help. ya and they carried our luggage to and from the street. We had dinner at the hotel and again outstanding .... Thank you Nick & George & George. Ariadni gave us great places to eat and really knew how to make our stay amazing

Stayed in November 2023

So small details needs repairs. But really really small

The pool and the privacy

Stayed in November 2023

The price changes significantly if you book weekends and weekdays and also if you book one night before it can be the cheapest price. You can save like 100usd per night in low season.

Nice staff, very kind and helpful. The breakfast is amazing and also its in your bedroom. Amazing experience and the hot tub also is great. Recomended place for couples

Stayed in November 2023

Great place with amazing front row caldera view. Super helpful staff!!

Stayed in October 2023

It is quite difficult to reach the hotel ( steep slope stairs) but the staff was always willing to help us with the luggage The fresh water in the bathroom was not exactly fresh, it was quite salty. I am not sure if this is a fault of the specific property or is the same for the whole area but it was something that we didn't like Everything else was perfect

We received a free upgrade to the "cave jacuzzi suite" which was amazing The staff was very friendly and helpful The a la carte breakfast was very good and tasty and it was served daily in our suite at the time that we chose The view of the sunset from our room and the hotel in general is tremendous

Stayed in November 2023

Kitchen tap and sink not functional

Friendly staff Excellent breakfast

Stayed in October 2023

Smell during certain times of day. Not the hotel, just that area of the island.

Staff extremely nice and helpful

Stayed in October 2023

Room and view were exceptional and so stunning!! The concierge service was 5 star. Our best hotel stay during our honeymoon!!

Stayed in October 2023

everything. it is AMAZING! best views, extremely nice beds, the stlye, location, staff. everything. nicest most friendly and motivated staff. thanks so much for everything. you made our stay unforgettable. we will come back forsure

Stayed in October 2023