11 Viale Giacomo Matteotti, San Marco - Santissima Annunziata, 50121 Florence, Italy
#24 of 2,972 Holiday rentals in Florence
Guests' ChoiceBased on 139 apartment reviews
9.6Cleanliness
9.7
Comfort
9.7
Location
9.3
Facilities
9.8
Staff
9.9
Value for money
9.5
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 June 2024
Anıl
TurkeyOverall, I didn't find any significant shortcomings and would definitely recommend this place.
The welcoming at the property was excellent, with the staff being incredibly helpful and friendly. The on-site market offers very reasonable prices which was a pleasant surprise. The music-themed room was not only comfortable but also a lot of fun, making for a unique stay experience.
Stayed in June 2024
Reviewed: 4 June 2024
Jacqueline
United StatesI couldn’t get the washer/dryer combo to work and the directions were confusing. If you’re like me and hate to travel with dirty clothes, be sure you get a full tutorial from the staff.
The property is so nice and unique. Very spacious. We were greeted by a staff member earlier than the check-in time and were able to go ahead and gain access to the apartment before we started our day. We received snacks, water and a bottle of wine. The apartment was clean and location was wonderful. I asked for top sheets for the beds and extra towels. They were waiting for us when we returned. I left my cell phone and the property manager is graciously mailing it to me. Great customer service!
Stayed in June 2024
Reviewed: 26 May 2024
Eman
United StatesNA
Absolutely outstanding experience at Game apartment! 🌟🌟🌟🌟🌟 This apartment exceeded all my expectations. It was incredibly stylish, impeccably clean, and located in a perfect spot. From the modern decor to the thoughtful amenities, everything was top-notch. The location made it easy to explore the city, and coming back to such a pristine and well-maintained space was a joy. Leorando was a fantastic host, ensuring every detail was perfect. Highly recommend and can't wait to return!
Stayed in May 2024
Reviewed: 22 May 2024
Christine
CanadaNo complaints! As I said, it might not have been right beside the duomo, but that was perfect for us! We liked that. Stay here if you want to get away from crowds but still want to be close to everything. Don’t stay here if you don’t like walking.
We loved this apartment! We typically don’t enjoy staying in the busy tourist areas and this location was a good balance. We could walk everywhere - even from the Giardini Boboli after a really long day. We rented a car for a day trip and the location made it easy to get in and out. Leonardo and Mattia were so friendly when we arrived. They gave phenomenal recommendations for local dining and the welcome gift, which included Prosecco, was a nice touch. They are very responsive. The building is over 170 years old but the apartment itself is renovated and super clean. The kitchen is equipped with everything you might need and we even cooked a modest dinner one night. The espresso machine was easy to use and much appreciated. The bathroom is luxe. Comfy beds. 8 minute walk from Antica Trattoria da Tito (seen on Rick Steves) and Perseus. We also appreciated the convenience of bag storage while we explored Florence before taking our train. Overall, I highly recommend - in fact I already recommended this place to my brother who is visiting Florence in a few months. The value is terrific.
Stayed in May 2024
Reviewed: 16 May 2024
Toby
United StatesAmazing. I have many good things to say about this place. The owner met us at the place to let us in and was very kind and welcoming. You can always tell when the owners truly take pride in their places. Our place was decorated nicely with a music theme and jukebox. It was quite inside despite being centrally located. The shower was also nice and large. It's been the best Airbnb we've stayed at on our trip and we plan to stay again when we come back.
Stayed in May 2024
Reviewed: 10 May 2024
Zachary
CanadaLocation was great; off a main road and walkable to all major attractions. Not too busy of an area which was a lot nicer than staying in the tourist centres.
Stayed in May 2024
Reviewed: 15 March 2024
Michael
United StatesIt was perfect. Immaculately clean, very comfortable, and the location was great. It was also probably the most professionally run properties we have had the pleasure of staying at. Super organized and friendly managers! Perfect in every way. Lots of great touches - coffee and OJ and a torte provided in the room, and I loved that there were bottles of wine and other things available to buy for the apartment as well.
Stayed in March 2024
Reviewed: 8 March 2024
Tibor
Slovakia- In the bathroom, there was a noticeable odor - Noisy street but windows effectively reduced the noise from the street - The distance from the recommended parking wasn't quite convenient, but manageable
- Location - The host was extremely helpful - Extra gifts from host - Size of apartment
Stayed in March 2024
Reviewed: 24 February 2024
Wan
FranceThe washing machine was kinda broken. It wouldn't be opened after the program was done. The landlord sent someone to fix it but somehow it was still locked. We have to do another 10-min program to open it every time.
A warm and comfortable apartment to stay in. Leonardo, the landlord, is very professional and thoughtful. He provided more than we needed. Besides, he replied to the message and fixed the problem efficiently.
Stayed in February 2024
Reviewed: 23 January 2024
Victor
SpainExcellent apartment, with character, with attention to each and every detail. It was simply the perfect place for our visit to Florence. And Mattia was a perfect host that gave us wonderful recommendations.
Stayed in January 2024
Reviewed: 6 January 2024
M
United Statesnone
The room is spacious, clean, modern, fully stocked (food, drinks, etc.), with great facilities and everything we needed. The sofa bed (extra bed) is surprisingly very comfortable. Leonardo was very friendly and helpful. Overall a great stay for us.
Stayed in January 2024
Reviewed: 1 January 2024
Rabi
AustraliaAmazing apartment with a great setup. Close to all the attractions. Super friendly host who gave us great recommendations for places to visit in Florence. Highly recommend.
Stayed in December 2023
Reviewed: 22 December 2023
Júlia
BrazilIt was great, the place is amazing, it was clean, and the host is great. Great place for a family!
Stayed in December 2023
Reviewed: 8 December 2023
Sid
AustraliaPublic transport a bummer
Clean and tidy and very large felt like home
Stayed in December 2023
Reviewed: 20 November 2023
Simona
RomaniaEverything was perfect. The host was so kind and helpful. We will come back here every time in the future holidays.
Stayed in November 2023
Reviewed: 9 November 2023
Saqib
United StatesVery clean and perfect location. Loved the interior decor.
Stayed in November 2023
Reviewed: 17 October 2023
Alison
United KingdomNothing
Clean and comfortable
Stayed in October 2023
Reviewed: 10 October 2023
Andres
Australianothing to mention.
The apartment was the perfect size for a family of 5. Our hosts welcomed us with even some wine and snacks which we all appreciated. We also were allowed to leave our luggage in the building for a few hours after check-out while we waited for our train departure time.
Stayed in September 2023
Reviewed: 26 September 2023
Valentina
North MacedoniaNothing at all
Simply everything
Stayed in September 2023
Reviewed: 22 September 2023
Chloe
United KingdomThe beds/pillows were slightly hard/uncomfortable but this is probably just a personal preference. The shower leaked and sprayed over the shower curtain when on full and caused the bathroom to become very wet.
The host was very welcoming, friendly and informative. The apartment was clean and the host left some complimentary items which were very welcome after a long journey. The music features added an extra fun element to the rooms. Kitchen was well equipped and had everything we needed.
Stayed in September 2023
Reviewed: 14 September 2023
Chin
AustriaA bit far from centre (not complaining)
Very spacious, clean, tidy, themed, has everything
Stayed in September 2023
Reviewed: 7 September 2023
Darcey
United KingdomNothing everything was great.
We loved how unique and spacious it was. We had the music apartment which had a jukebox. The location was great. Check in was so easy and the guy who helped us was very friendly and gave us some great recommendations and even gave us a map with areas he would suggest going too. We will be back again.
Stayed in September 2023
Reviewed: 4 September 2023
Mandy
AustraliaNone
Beautiful apartments, host was amazing, apartments were clean, loved the time,music,game theme
Stayed in September 2023
Reviewed: 31 August 2023
Iryna
NetherlandsThis is not a disadvantage, but more an emergency situation - when we collected our luggage, we could not open the door lock using the same code. But the owner quickly fixed everything, we had to wait a little while the assistant came and opened the door with the key.
Beautiful comfortable apartment in the city center! Everything is thought out to the smallest detail for the best stay in a wonderful city! We checked in ourselves following detailed instructions from the hosts, everything was easy and clear. A bonus in the form of a bottle of Italian proseccio and sweets was a pleasant surprise. The apartment has everything you need for both a short and a long stay (all household appliances, cleaning products, oil, salt, pepper, coffee, tea, sugar). Very clean with a nice design renovation. There is a guidebook with useful instructions for accommodation and all amenities around (the best places to eat, what to order and where to go), a friendly and attentive host! We were allowed to leave our luggage until the evening. We didn't see everything we wanted in one day, so we hope to come back here for longer!
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content