Florence, Italy
Positive section of review
We are staying at the Grace apartment. Entering the building is very spacious and bright, with two elevators available. It's also close to popular attractions, and there are several bus stops nearby that can take you to tourist spots. If you take the bus from the train station to the room, you still need to walk a bit to get there.
Negative section of review
The bathroom lacks a drainage hole and exhaust fan. Without a shower curtain, bathing easily causes the floor to become wet. The kitchen floor is sticky. There isn't enough toilet paper or napkins. I suggest increasing the quantity based on the length of the guest's stay. The heating is centrally controlled by the building and can only maintain a constant temperature of 19 degrees. The room's air conditioner has a heating mode. Despite contacting customer service to resolve the issue, the heating mode cannot be activated properly. I hope that in the future, someone from the team can personally assist and provide detailed instructions on how to use the appliances.
Florence, Italy
Positive section of review
Good value for money. I was suprised by authentic atmosphere of old building. A lot of stairs down and up, dome-shape ceilings. Very friendly receptionists. Many tourists from different countries stay there with whom you can easily communicate in the kitchen and/or share breakfast.
Rome, Italy
Positive section of review
Classic design and decorations, nice aesthetic. Spacious and good lightning. Staff is nice and kind. Close to Vatican and a metro station; with lots of nice cafe and restaurants around this neighborhood, also there is a big supermarket nearby.
Negative section of review
Hot water is not hot enough. Staff here tried to fix it, then it worked a bit better but still not ideal.
Florence, Italy
Positive section of review
Host Alda was really nice and accommodating. The room was clean, the bed was comfortable, amenities were just right, including with a Nespresso coffee machine with free coffee pods, sweets and bottle of water. Good water pressure in bathroom.
Negative section of review
Bed-side tables can be improved. The bathroom is a bit small but ok, perhaps the water heater can be bigger since its hot water capacity is limited (can barely accommodate 2 people that need to shower after each other).
Florence, Italy
Positive section of review
We booked a superior room and was given a family room with plenty of space. Breakfast was very good and the staff were very friendly. We were able to leave our cases after check out which was a great help.
Negative section of review
The location is good for the station but a little further out for the main attractions. The shower was very small and it was difficult to stop it leaking onto the floor.
Palermo, Italy
Positive section of review
The staff was incredibly friendly and helpful. We thoroughly enjoyed our visit and wished we could have stayed longer. I highly recommend it!
Milan, Italy
Positive section of review
Arrived rather late, check in went smooth, slept well. Private bathroom for the room, with bidet.
Negative section of review
Creaky beds without curtains, questionable build quality for the shower, no hot water to speak off -- no cold water either, the only option was "lukewarm".
Rome, Italy
Positive section of review
Clean, nice and quite place, near the metro and shop, equipped with everything necessary
Negative section of review
the mattresses on the couch were very soft and you could feel the springs :(
Vico Equense, Italy
Positive section of review
V central Lovely and helpful host
Negative section of review
You could hear people next
Rimini, Italy
Positive section of review
Location, breakfast, Seaview
Negative section of review
Check-out too early! 10h00! Parking rate a little too expensive.