Via Palepoli 12, Lungomare Caracciolo, 80132 Naples, Italy
#27 of 203 hotels in Naples
Guests' ChoiceBased on 245 hotel reviews
8.9Cleanliness
9.3
Comfort
9.1
Location
9.6
Facilities
8.7
Staff
9.7
Value for money
8.7
Free WiFi
8.3
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End of dialog contentReviewed: 26 May 2023
Geoffrey
Francesmall shower tray
Good position , a well kept traditional hotel with professional and friendly staff.
Stayed in May 2023
Reviewed: 23 May 2023
Miriam
IsraelVery friendly and helpful staff. We received invaluable help from Omer late at night who helped us checking in to our flight. Without his computer know-how we could not have managed.
Stayed in May 2023
Reviewed: 23 May 2023
Geoffrey
FranceThe room was spacious. The staff were professional and helpful. The position was good.
Stayed in May 2023
Reviewed: 22 May 2023
Jakub
Czech RepublicVery helpful staff, perfect location, nice property.
Stayed in May 2023
Reviewed: 21 May 2023
Sauptak
SwedenI think the service is what counts above and beyond. And full score for that. When I arrived at the hotel I forgot my mobile in the car, but during my check-in the owner Dionisio was on site and instantly took action and went above and beyond to track my mobile back (thankfully I remembered the taxi service number printed on the taxi door). They ensured to called the taxi service provider and also be constantly in touch with the driver once they could track him. They saved me so much hassle that i cannot be thankful enough. Oh and also i love their breakfast, small but really really good and very good coffee too. the location is also very good very close to the sea and a lot of eating options and bars.
Stayed in May 2023
Reviewed: 21 May 2023
Paula
United Statesno air conditioning
Stayed in May 2023
Reviewed: 19 May 2023
Cj
United Kingdomnothing
Everthing great thanks.
Stayed in March 2023
Reviewed: 15 May 2023
Sharon
United Statesstaff and location
Stayed in April 2023
Reviewed: 5 May 2023
Edward
United StatesAlthough we had no hot water. it was the fault of the City works. not the hotel. The owner and staff were very pleasant and I would stay there again. This review corrects my earlier review.
Stayed in May 2023
Reviewed: 24 April 2023
John
United Kingdomas an old building their was the inevitable issue of maintenance, the showers were very dated although rooms were comfortable, we had water pressure issue which we reported and this was eventually resolved after two days, the Management were very apologetic and i cannot fault the friendly atmosphere of the hotel.
fantastic location with very helpful staff, all sights in Naples are walkable from hotel and you are directly on seafront, breakfast buffet was nice and plentiful
Stayed in April 2023
Reviewed: 19 April 2023
Anthony
United KingdomNoisy bar/nightclub nearby, which was not the fault of the hotel. Recommend earplugs if staying over a weekend
Helpful staff
Stayed in April 2023
Reviewed: 13 April 2023
Deltadave
CanadaThe breakfast was traditional continental. Could have had a selection of cheeses and cold meat added.
Staff at the front desk were very friendly, welcoming and helpful in pointing out good scenic nearby places to walk, and places to eat in the city. The room was very clean, large enough and comfortable as well.
Stayed in April 2023
Reviewed: 12 April 2023
Rajeev
United KingdomGreat location, breakfast and excellent service by staff
Stayed in February 2023
Reviewed: 10 April 2023
Enrique
United StatesBeautiful hotel in excellent location, Benadetta and staff were very friendly, helpful and welcoming. Napolitan style breakfast was superb with an excellent mix of local sweets, cakes and delicacies.
Stayed in April 2023
Reviewed: 8 April 2023
Ann
United KingdomNothing…
A perfect location. Near to the centre but also to the sea-front. Close to nice restaurants.
Stayed in April 2023
Reviewed: 28 March 2023
Paul
United KingdomI was there long enough
Very nice staff, can’t do enough for you, the rooms are very clean and spacious, I have zero complaints.
Stayed in March 2023
Reviewed: 21 March 2023
Brown
United KingdomNothing to fault
From start to finish the stay at the HOTEL REX was superb - location by the sea in one of the better areas I suggest of Naples which is a vast and busy city. Breakfast not your standard British B&B breakfast but more than enough to get you off to a good start to the day - some of the pastries were out of this world and the coffee was very good as well Room - we shared a twin bedded room but more than enough room - open the window and you could see Vesuvius and the sea - you could say the bath fittings were a little dated but is based on the age of the building and also the cost to be spent to really update - however that's being picky and more then suited to our needs. Staff - all pleasant and couldn't do more for you.
Stayed in March 2023
Reviewed: 17 March 2023
Nilhil
MaltaAn extra Socket near the bed would have made it even better but managed just fine like tjis
Great little hotel just off the Promenade in a very tranquil Quartier of napoli. Nice Italian breakfast, spacious and clean room. What more would one expect of a 3* hotel?
Stayed in March 2023
Reviewed: 16 March 2023
Christopher
United StatesThe staff was very friendly and accommodating. They recommended great places to eat.
Very well appointed and maintained rooms and lobby. Ideal location.
Stayed in March 2023
Reviewed: 27 February 2023
James
Maltaspotless, cosy and a pleasure to stay at great breakfast and very nice staff
Stayed in February 2023
Reviewed: 19 February 2023
Krisztina
RomaniaFantastic staff, always there to help. Gave us all the advice we needed on the places to visit. Great position, stylish and very clean hotel.
Stayed in February 2023
Reviewed: 18 February 2023
Iron
IsraelThe room had a small shower and sometimes had a low water pressure, the drain could occasionally get over-flooded.
Exceptional location nearby all the best places to visit in Naples so everything is in walking distance. Great service, great rooms with a port-side view.
Stayed in February 2023
Reviewed: 15 February 2023
Miri
Israelvery helpfull staff
Stayed in February 2023
Reviewed: 15 February 2023
Christopher
JapanThe staff was very friendly and helpful.
Stayed in January 2023
Reviewed: 10 February 2023
Gicol
ItalyWe had a problem with the bathroom after the first night (but we were promptly changed the room). Breakfast location is a bit small and you might eventually need to wait some time before get seated. Breakfast per se was ok, with excellent local pastries (famous sfogliatella) but choice was not very broad.
Location is great: you just walk out and you in are the middle of Santa Lucia district, with the splendid waterfront of Via Nazario Sauro (the best view of Vesuvio and Capri), via Partenope behind the corner, and going on to via Caracciolo and Castel dell'Ovo at a 5-minute walk. The same, on the other side, with Piazza Prefettura, via Toledo, and the magic of Chiaia and Quartieri Spagnoli. Personnel makes the difference, very helpful and collaborative they solve all the problems or, at least, they try hard!!! Value for money is good enough... you can find cheaper places in Naples but not with the same standards.
Stayed in February 2023
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