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Reviews of Hotel Mirage Sure Hotel Collection by Best Western 4 stars

Viale Certosa 104/106, Certosa, 20156 Milan, Italy

#132 of 446 hotels in Milan

Guests' Choice

Review score

Based on 395 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.6

  • Location

    7.9

  • Facilities

    8.4

  • Staff

    9.2

  • Value for money

    8.1

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 29 May 2024

    8.0
    It is possible that you may get a better place depending when you book etc. but, in case you decide to plan to stay here
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    This is the first hotel that I came across which does not provide an electrical kettle in the room and they charge you for it if you ask for it

    It is a mid-range property on the main road with tram and bus service right outside which takes you into the city

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    nice and comfortable place with lovely breakfast
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    clean and comfortable hotel and good value for money. It is also well-connected through public transportation. The staff are friendly and helpful. The breakfast was great and with lots of variety.

    Stayed in March 2024

  • Reviewed: 22 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room with Single Bed
    • Stayed 1 night

    Even though the breakfast is in the top floor, there is no view, which would have been nice, but this is just me being picky.

    Very nice staff, room and breakfast. Good communication to the city. Easy to find parking outside (maybe I was just lucky).

    Stayed in March 2024

  • Reviewed: 22 May 2024

    9.0
    Good hotel with helpful staff.
    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night
    • Submitted via mobile

    Kettle for tea and coffee making and softer pillowsxwould have given top score, but otherwise good hitel. Recommend.

    Helpful staff, good location.

    Stayed in April 2024

  • Reviewed: 14 May 2024

    8.0
    it was very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    no kittle in the room

    room was cleana nd good size, breakfast was OK

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    Excellent customer service and facilities. There’s a tram right in front of the hotel.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast is excellent, lots of choices and nice ambiance.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Two Single Beds
    • Stayed 3 nights

    the location is not very convenient to enter and exit. no public transport. and dinner restaurant.

    room is very clean and sleeping bed is very comfortable. and breakfast is very good.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night
    • Submitted via mobile

    Old facility

    The staff were very friendly

    Stayed in April 2024

  • Reviewed: 2 May 2024

    8.0
    A bit far and pricey but pleasant and comfortable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    A bit too far from the centre, if you take the tram it will take you approximately 30-45 minutes to get to the Duomo. Also a bit on the pricey side for what are you getting.

    Great staff, good breakfast, good room and access to markets and tram.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Really good choice, not far away but a little out of the centrum.
    • Leisure trip
    • Solo traveller
    • Single Room with Single Bed
    • Stayed 1 night

    The hotels are generally expensive in Milano in high season, so i would say it was expensive compared to other cities, but this Hotel was good. I don't have any any complaints other than the price but it is what it is.

    The location of hotel is outside the centrum which make it really nice to stay at. You dont have that rush with all tourists in nearby and its easy to get on trains to the centrum. I got my own car so i could park outside the hotel. Its near to small discount shops and there is some small restaurants nearby. The room was clean and the bathroom was big. Its perfect for one person, im not sure if youre 2 persons how much space it would be at all. They have a kind little morning buffet, for me it was enough choices. Kindly staff all over. Definitely come here again. 12 minutes with car to San Siro.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    A decent stay
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathtub had a lot of scale and it looked like it was not looked after properly. Either a bath or bidet was leaking as we kept getting a pool of water in the morning.

    The jacuzzi bathtub was a nice surprise. The room was tidy. The staff was polite and available. The hotel was very quiet which was a bit weird but nice! The breakfast buffet was lovely and there was plenty of choice.

    Stayed in February 2024

  • Reviewed: 12 April 2024

    7.0
    Perfect location for city and football 👌🏻
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    No tea or coffee in room, had to pay extra for this but standard in most hotels. No air conditioning… maybe seasonal but the room was too hot at night

    Location was great, staff were friendly.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    7.0
    Decent
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The night staff had a very nasty attitude towards the questions that I had regarding the air conditioner. I did not know that what we had was the heater, he just said to open the window because the first two nights were not very good because of that. I woke up sweating because I did not know that we had the heater and not A/C

    It was very comfortable. The day staff was very nice.

    Stayed in April 2024

  • Reviewed: 18 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room with Single Bed
    • Stayed 3 nights

    location was okay, a bit far from city centre

    good hotel, good breakfast, very good staff especially at the reception and Mr. Naveen.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    9.0
    I d like to come back.
    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 3 nights

    Room is small but cosy. Personal is exellent. Breakfast is very good.

    Stayed in March 2024

  • Reviewed: 9 March 2024

    8.0
    Exactly what I expected.
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 4 nights

    Not much

    Location - on a tram stop

    Stayed in March 2024

  • Reviewed: 8 March 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights

    A big variety of options at the breakfast buffet. The hotel is next to the tram stop that takes you directly to Duomo in around 20mins. Taking this tram and a frequent bus, it is easy to get to the bus stop of the bus which takes you to the airport Malpensa in 50mins.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room with Single Bed
    • Stayed 1 night

    The room was tidy and the bathroom facilities were great. WiFi connection was good and compared to other hotels I have been to there was more TV channel options than usual. In terms of location it is a bit far from the centre of the city but for me after watching a match at the San Siro it was close enough to walk. Also there is a tram stop that drops you off right outside the hotel which is very convenient.

    Stayed in February 2024

  • Reviewed: 28 February 2024

    9.0
    Very easy and nice stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing.

    Efficient, clean and professional. Very nice people. Very good breakfast.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The sound insulation of the room was very bad and at 1 am there was a noise from the corridor and I couldn't sleep It was not possible to sleep in the afternoon because the noise easily comes from the corridor to the room

    Everything was fine except the peace

    Stayed in February 2024

  • Reviewed: 13 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    -

    The location and cleanliness of the hotel is very good. The staff is very hospitable.

    Stayed in February 2024

  • Reviewed: 8 January 2024

    9.0
    Very good hotel
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    Very good hotel, everything is clean, excellent breakfast, convenient location, next to the 14th tram stop.

    Stayed in January 2024

  • Reviewed: 7 January 2024

    8.0
    The staff could work on their professionalism
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The metro station was right across the street which made the commutes quite convenient!

    Stayed in December 2023

  • Reviewed: 23 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night

    Good location, right in front of tram stop, though not near to city center (half hour by tram to Duomo). Good breakfast. Well equipped room (enough furniture and plugs) also to work.

    Stayed in December 2023

Showing 1 – 25

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