Fragsburger Strasse 3, 39012 Merano, Italy
#5 of 65 hotels in Merano
Guests' ChoiceBased on 50 hotel reviews
9.4Cleanliness
9.8
Comfort
9.7
Location
9.5
Facilities
9.5
Staff
9.6
Value for money
8.6
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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Showing 1 - 25
Reviewed: June 8, 2024
Michaela
Czech RepublicWonderful terrace of course! Beautiful gardens. We enjoyed our dinner at Prezioso restaurant, and also the breakfast.
Stayed in May 2024
Reviewed: May 9, 2024
Barbara
United States of AmericaPeaceful, clean, staff were wonderful.
Stayed in May 2024
Reviewed: October 26, 2023
Anood
United Arab EmiratesGreat location and serene
Stayed in October 2023
Reviewed: September 14, 2023
Joe
United States of AmericaEverything, so lovely, spectacular view, excellent food and atmosphere.
Stayed in September 2023
Reviewed: September 13, 2023
Sabine
SwitzerlandAt the pool, there no service, to order drinks or snacks you need to either call via a phone next to the pool (so everyone hears it) or walk back up yourself. If food or drinks get brought to the pool this costs extra service charge which is a bit odd when you pay that much for a room already. Some staff seemed rather young and not that experienced
Lovely setting and estate, amazing food, a great place to truly relax
Stayed in August 2023
Reviewed: September 12, 2023
Patricia
United States of AmericaA little farther for travel to surrounding area .
Beautifully unique and kind efficient staff . The food is AMAZING and the customer natural creams a really unique bonus ! I’m still enjoying my small samples - wish I would have bought some .
Stayed in August 2023
Reviewed: August 24, 2023
Alexa
United States of AmericaSimply put, this property is a paradise in the mountains, surrounded by vineyards and apple orchards, and amazing views. The grounds are well manicured with lush gardens, the rooms are luxurious and incredibly well-appointed, the restaurants are impeccable, and the staff caters to your every whim. I am counting the days until I can go back and enjoy more time there.
Stayed in July 2023
Reviewed: August 17, 2023
Thomas
SwitzerlandStaff in Restaurant was sometimes slightly disorganised. Some longer waiting times and wrong deliveries. Nothing major. Value for money for dinner was not optimal. Small amounts, highly priced. Pre-booking of wellness activities was partially ignored.
Staff at reception. Wine expertise. Location high above the valley.
Stayed in August 2023
Reviewed: July 29, 2023
Uros
SerbiaThe room was very old with the old furnishing and equipment. Much needed major renovation and modernisation of all rooms but also facilities such as the pool area etc.
Nice view, great service and excellent food.
Stayed in July 2023
Reviewed: June 3, 2023
Philhodgetts
SwitzerlandNothing
Just an amazing place, quite exceptional in every respect. Our plan was to stay here and visit the surrounding area. We parked the car and never left the property until it was time to go home. Already booked to return.
Stayed in June 2023
Reviewed: April 30, 2023
Alex
SwitzerlandWiFi could be a tad more stable but honestly not having internet at all could’ve been even better in a place like this.
I woke up from a nap by the pool and realized it was probably the closest I’d been to a paradise. Birds chirping, trees blossoming, green valley below and snow caps above. The location is mind blowing. The staff is so attentive it feels as if they’ve known you for years. The restaurant is top notch.
Stayed in April 2023
Reviewed: April 24, 2023
Ellen
United States of AmericaThere truly is nothing to not love about this amazing hotel!
This hotel is 5 star service from the welcome drink upon arrival to cleaning your windshield as you leave! The hotel is actually a very old hunting lodge that sits in the shadows of a castle. Our room was spacious and clean with a lovely seating area and a gorgeous balcony. Breakfasts are included, and they had an abundance of choices. I would highly recommend enjoying at least 1 dinner on site.. The food is locally sourced and delicious, and it is also really special with true white-glove service.
Stayed in April 2023
Reviewed: September 8, 2022
Katerina
Czech RepublicLovely hotel with a perfect service and location
Stayed in September 2022
Reviewed: August 29, 2022
Liran
RussiaSpa.
Restaurant, location, view, staff, free parking, room.
Stayed in August 2022
Reviewed: August 2, 2022
Julie
United States of Americana
The views are extraordinary and the setting is magical. Walking around the garden, along the narrow paths was delightful. We explored the castle above the hotel and that added some fantasy to the whole experience. Great service!
Stayed in July 2022
Reviewed: July 10, 2022
Felix
GermanyLocation & staff
Stayed in July 2022
Reviewed: July 1, 2022
Daniel
Austrianothing - 10/10
Exceptional service, beautiful setting and the feeling of peace and luxury!
Stayed in July 2022
Reviewed: June 23, 2022
Tony
CanadaEverything was perfect
Beautiful hotel with an exceptional restaurant. The staff was outstanding and attentive to our needs
Stayed in June 2022
Reviewed: June 8, 2022
Peter
AustraliaFantastic Breakfast - Meals in Dining room overlooking Merano and Valley. Whole propoerty setup and views were to kill for.
Stayed in May 2022
Reviewed: April 15, 2022
Claudia
Germanyvery peaceful and quiet place. excellent beauty and health treatments
Stayed in April 2022
Reviewed: November 4, 2021
Florence
AustriaRestaurant
Location
Stayed in October 2021
Reviewed: October 14, 2021
Uli
CanadaAmazing place
Location
Stayed in October 2021
Reviewed: September 4, 2021
Bill
United States of AmericaBit of a winding road to reach destination but worth if for view and cuisine.
Perched above Merano hotel offers incredible views and an excellent cuisine. Staff very welcoming and efficient. Tasting menu very reasonably priced for a high quality experience. Perfect place for a one night stop over on road trip.
Stayed in September 2021
Reviewed: August 27, 2021
Roland
SwitzerlandAbsolutely everything!
Stayed in July 2021
Showing 1 - 25
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