Via Montebello 52, Santa Maria Novella, 50123 Florence, Italy
#9 of 2,972 Holiday rentals in Florence
Guests' ChoiceBased on 24 apartment reviews
9.9Cleanliness
10.0
Comfort
9.9
Location
9.9
Facilities
9.9
Staff
10.0
Value for money
9.8
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 24
Reviewed: 30 April 2024
Yj019
SingaporeNa
Great location, we walked the most in this city clocking 20k steps a day. It's great to come back to a big space to cook rest and do your laundry. Highly recommended space. Host is also very accommodating and friendly
Stayed in April 2024
Reviewed: 8 December 2023
Jane
AustraliaSpacious, comfortable, clean and great cooking facilities/ appliances (including washing machine) it was close to everything, excellent bakeries and supermarkets close by. Rachele was so so helpful in providing local info and treats!
Stayed in December 2023
Reviewed: 1 October 2023
Pauline
AustraliaNothing
Rachele, our host was very accommodating as we arrived earlier than scheduled, she graciously, was able to let us in to the apartment. Everything in the apartment was perfect, to the smallest detail. Comfortable, & very clean, we arrived when the weather was still very hot. It was a blessing to have an air conditioning unit in the apartment. Rachele, is wonderful, and we highly recommend her property.
Stayed in September 2023
Reviewed: 18 August 2023
Kelly
CanadaThe hot water supply was not stable. My hot water turned cold in the middle of shower and returned back after about a minute.
The property is very clean. The mattresses are super comfortable. We got plenty towels, shampoo, conditioner and shower gel. Good location, we could walk to all tourist sites. The host was really nice and answer our questions instantly. The check-in and check-out was simple and smooth. It’s our first experience stay at a private property other than hotels. I heard bad things about stay at private properties. However, our experience was nice and smooth. We will definitely return to this place.
Stayed in August 2023
Reviewed: 28 July 2023
Eunice
United KingdomNothing
Everything.
Stayed in July 2023
Reviewed: 20 July 2023
Danielle
New ZealandModern, clean, spacious apartment in the centre of Florence. Large fully equip kitchen making it easy to prepare meals. Super lovely and responsive host. Would highly recommend.
Stayed in July 2023
Reviewed: 12 July 2023
Pedro
United KingdomNothing. Everything was great
Spacious, the location, and bed was super confortable.
Stayed in July 2023
Reviewed: 22 June 2023
Lloyd
New Zealandbeautifully decorated, location, cleanliness and well equipped.
Stayed in June 2023
Reviewed: 18 June 2023
Z
United StatesThe property was beyond my expectations! We felt right at home!
Stayed in June 2023
Reviewed: 15 June 2023
John
United KingdomThe apartment was in an ideal location close to the train station. Everything about the apartment spoke of quality and the bed was super comfortable. We would have no hesitation in recommending this property for a stay in Florence. Rachele was very helpful and met us on arrival.
Stayed in June 2023
Reviewed: 13 June 2023
Daphne
AustraliaNothing
Everything. It was perfect. Cannot fault.
Stayed in June 2023
Reviewed: 2 April 2023
Aleksandra
PolandVery comfortable bed, great location
Stayed in April 2023
Reviewed: 27 February 2023
John
AustraliaNothing - it was superb.
This is an amazing apartment and the best we have ever stayed in based on multiple criteria. Rachel’s is brilliant and it is the small touches that make the difference such as proper utensils, first rate appliances and storage space. Simply extraordinary quality and value.
Stayed in February 2023
Reviewed: 6 October 2022
Zhenyu
AustraliaNothing we do not like.
Spacious, clean, modern and great location. Our host is very helpful and responsive. It was such a pleasant stay in Florence, and of course the best stay of our whole trip.
Stayed in October 2022
Reviewed: 27 April 2022
Jane
United KingdomN/A
So clean, fresh, light and airy. Fantastic location and fantastic host! Couldn’t have been better!
Stayed in March 2022
Reviewed: 21 October 2023
Aaron
United StatesThere are no comments available for this review
Stayed in October 2023
Reviewed: 14 October 2023
Jaeeun
South KoreaThere are no comments available for this review
Stayed in October 2023
Reviewed: 29 June 2023
Roberto
AustraliaThere are no comments available for this review
Stayed in June 2023
Reviewed: 26 June 2023
Angela
AustraliaThere are no comments available for this review
Stayed in May 2023
Reviewed: 20 June 2023
Harris
AustraliaThere are no comments available for this review
Stayed in June 2023
Reviewed: 27 May 2023
David
AustraliaThere are no comments available for this review
Stayed in May 2023
Reviewed: 18 May 2023
Rafael
BelgiumThere are no comments available for this review
Stayed in May 2023
Reviewed: 15 May 2023
Jessica
GuernseyThere are no comments available for this review
Stayed in May 2023
Showing 1 – 24
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content