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Reviews of Best Western Plus The Hub Hotel 4 stars

Via Privata Polonia 10, 20157 Milan, Italy

#344 of 446 hotels in Milan

Guests' Choice

Review score

Based on 209 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Location

    6.4

  • Facilities

    7.5

  • Staff

    8.4

  • Value for money

    7.2

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 13 May 2024

    7.0
    Very comfy and friendly staff
    • Leisure trip
    • Family with young children
    • Superior King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Not close to city centre

    Comfortable

    Stayed in May 2024

  • Reviewed: 6 November 2023

    8.0
    Relaxed stay outside of the city
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night

    The location is quiete far from everything,

    The rooms were spacious and the hotel looks nice, there is free transportation to the nearest metro station.

    Stayed in October 2023

  • Reviewed: 2 November 2023

    7.0
    Neat hotel
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Not too close to transport options and you have to take about 26 mins walk to the nearest train stop and 8 mins to the nearest busstop

    It was clean and staff were nice

    Stayed in October 2023

  • Reviewed: 31 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Toilets flushing was a miss and go. Room temperature could not be controlled. I was in a room which was constantly at 26 degrees....too hot. No real choice for vegetarians and the bar had nothing available. No disarrano, no cranberry juice, no lemonade. Swimming pool was good but not showers so had to walk to our rooms dripping...

    Breakfast staff were friendly and helpful. WiFi worked well.

    Stayed in October 2023

  • Reviewed: 26 October 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 3 nights

    So far from everything, No complementary water

    Clean and friendly staff especially Mr. Jad in the reception

    Stayed in October 2023

  • Reviewed: 9 October 2023

    7.0
    Good
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    lo staff maleducato

    tutto tranne lo staff

    Stayed in July 2023

  • Reviewed: 4 October 2023

    8.0
    Great hotel but....
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Unfortunately our room was not the cleanest when we checked in and the daily cleaning service could have also done the job more thoroughly. Partially, they left a small mess in the bathroom with our toiletries. That can definitely be improved.

    Very friendly, caring stuff

    Stayed in October 2023

  • Reviewed: 31 August 2023

    6.0
    Great room, terrible location, awful food
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The food was awful, I asked for this meat steak thing… what they gave me was undercooked and when I asked to cook it again they seemed to give me a microwaved version which tasted like rubber. The restaurant staff - our dinner server was inattentive. I think she was distracted by a child who has sitting playing a video game. However we felt rude calling her to help with our orders. Location - middle of no where

    Staff we mostly polite and attentive which was fantastic. The room was a good size and of a very good quality. Travel - they have a shuttle which was brilliant

    Stayed in August 2023

  • Reviewed: 1 August 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 2 nights

    Location is in the former industrial area, public transportation stops are to far from the hotel.

    Rooms were spatious and clean, wifi works perfectly. Breakfast were good, good choice of food and drinks.

    Stayed in July 2023

  • Reviewed: 21 July 2023

    8.0
    Our stay was good my kids enjoy the swimming pool and overall it went well.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Shuttle bus service si a bit complicated.

    Everything is good

    Stayed in July 2023

  • Reviewed: 3 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The location

    Only the location was not ideal

    Stayed in June 2023

  • Reviewed: 22 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights

    Hotel was not well maintained. Room were not well kept. Windows could not open. Airco was not working. No connecting rooms for the room of my kids. Overall not was I was expecting.

    Friendly and helpfull staff

    Stayed in May 2023

  • Reviewed: 22 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    property is outskirts but it is well connected by bus metro and hotel shuttle service…

    Stayed in May 2023

  • Reviewed: 30 April 2023

    7.0
    Good hotel.
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The underground parking space was a little cramped up.

    I liked the breakfast service.

    Stayed in April 2023

  • Reviewed: 2 April 2023

    6.0
    Good swimming pool bad location & food
    • Leisure trip
    • People with friends
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    food menu for breakfast and dinner was just simple and basic

    the shuttle service was convenient to get to the metro - but would recommend every 15 mins rather than every 1hr & swimming pool was a nice touch

    Stayed in April 2023

  • Reviewed: 28 March 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    There were some parties going on and we didn't manage to sleep very well. I don't believe the place deserves 4* comparing to some of the hotels I've been.

    We loved Marco, he works in the frontdesk and was super helpful.

    Stayed in March 2023

  • Reviewed: 20 March 2023

    8.0
    Good hotel, too far from central.
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The location was not great. Took too long to get in and out of the centre of Milan.

    Breakfast consisted of a great selection. There is plenty to suit all tastes Coffee was really good.😋 Room was lovely although the blinds were a bit battered. I was lucky to have a beautiful view. Really functional gym and pool.

    Stayed in March 2023

  • Reviewed: 16 March 2023

    8.0
    reasonable
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    far from centre but there is free shuttle to nearest metro station

    good value for money on milano

    Stayed in March 2023

  • Reviewed: 16 February 2023

    6.0
    Average/good
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Pool cold, the hair dryer didn't work, didn't refill my mini bar after I requested

    Day reception,

    Stayed in February 2023

  • Reviewed: 5 February 2023

    7.0
    average
    • Business trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    pool

    bar

    Stayed in February 2023

  • Reviewed: 15 January 2023

    8.0
    Good Overall
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Some bathrooms were dirty, breakfast needs some improvement. They only give 1 card per room.

    The bedrooms and lobby, quite clean, free shuttle to the nearest metro.

    Stayed in January 2023

  • Reviewed: 3 January 2023

    8.0
    Nice hotel and Good breakfast
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The place itself is good, just the location is a problem if you don't bring your car and since we didn't bring a car, it was a problem to us going there, I didn't expect that going there, we have to walk far with our luggage and we needed to pass a very dark tunnel, so please if you are a woman and you are alone, take a taxi to go there...also just recommendation to check the drainage from time to time because in our room, it didn't work well, we spent time unclogging it, so we can take a shower well without the water overflowing to our bedroom from the shower. That's it but overall, it was ok, they offer free shuttle going to the metro station when you check out, just have to book it.

    I like the place, it has a posh ambiance. It is clean, and the receptionists are nice, they gave us water when we arrived and when we check out. They are very helpful, the breakfast is good too. It has a pool and gym...the pool is cold but I like it...just okay for me but my husband said it is too cold for him, so I didn't stay longer. Also another good thing is that they offer a free shuttle to bring you to the metro station.

    Stayed in December 2022

  • Reviewed: 20 December 2022

    6.0
    could do better
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The complimentary shuttle to Molino Dorino was nice, although it was half an late one time.

    Stayed in December 2022

  • Reviewed: 7 December 2022

    8.0
    It was fine but would expect a bit more from a 4 star hotel in Europe.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There is no heating to the pool, either the water or the atmosphere. Room temperature was just a couple of percent hotter then outside temperature which in late November means about 10-12 degrees celsius. We had smokers room and windows were impossible to open plus there was no good ventilation.

    Staff was friendly and helpful. Facility is clean and maintained. Breakfast was awesome.

    Stayed in December 2022

Showing 1 – 25

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