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Reviews of Bousui 4 stars

413-0302 Shizuoka, Higashiizu, Naramoto 1126-6, Japan

#1 of 35 hotels in Higashiizu

Guests' Choice

Review score

Based on 43 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.5

  • Location

    9.3

  • Facilities

    9.4

  • Staff

    9.6

  • Value for money

    8.7

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 16 April 2024

    8.0
    The lady just prepared the table and food for us and didn’t help us how to cook because she is too busy to serve several
    • Leisure trip
    • Couple
    • Japanese-Style Deluxe Room with Ocean View - Upper Floor - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The service is not as good as we experienced in other same level hotels

    Sea view is fabulous.

    Stayed in March 2024

  • Reviewed: 11 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Japanese-Style Deluxe Room with Ocean View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Sleeping Ware

    View

    Stayed in March 2024

  • Reviewed: 10 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Japanese-Style Standard Room with Ocean View - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I love the food but we were hoping there was also an option for other menu like meat, our friends who went with us are big on meat so the breakfast and dinner menu which were fish based was a bit discouraging for them.

    The ambiance of the ryokan. Also the staffs are amazing.

    Stayed in April 2024

  • Reviewed: 5 March 2024

    10
    Relaxing stay with onsen and good food
    • Leisure trip
    • Group
    • Japanese-Style Deluxe Room with Ocean View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The private onsen rooms were great. Both dinner and breakfast are amazing.

    Stayed in February 2024

  • Reviewed: 24 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Japanese-Style Suite with Ocean View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bousui - really magnificent ryokan hotel which takes special place in my wife’s and mine hearts😄! Room was very big, all over traditionally designed, very atmospheric and comfortable! Hot spring baths were amazing too: luxurious, very comfortable and with beautiful sea views! Premium gazebo was especially great! Really worth it! Employee, who helped us in room was very attentive, helpful and made all we could need to take all the best from our staying! Special thanks for pleasant conversations and tons of very interesting information! You made our staying unforgettable! Additionally to traditional breakfast, we asked for Kaiseki dinner - it was third Kaiseki we got, and truly, the most delicious and impressive! Fish was as fresh as it is possible, serving was full of beautiful and very interesting details! Last, but not least part of our rest was massage in award winning GECCA SPA: to be honest, Suzune gave me greatest massage I ever got! She was so attentive and diligent, made message with so masterpiece, that I’ve got extreme pleasure and relief! More over, it was first time when I feel, that therapist don’t just do it work, but really cares of me!🙏🏻 Btw, my wife never liked massages, but even she was really impressed by Suzune’s work! Thanks to all Bousui Team for one of the most unforgettable experiences in Japan for our all three trips! Really hope to come back as soon as possible! All the best, Lora and Aleksey

    Stayed in November 2023

  • Reviewed: 21 December 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Japanese-Style Deluxe Room with Ocean View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    view and services

    Stayed in December 2023

  • Reviewed: 18 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Japanese-Style Standard Room with Ocean View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    nothing can think of '

    everything !

    Stayed in December 2023

  • Reviewed: 28 November 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Japanese-Style Junior Suite with Ocean View - Upper Floor - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Best food, view and services

    Stayed in November 2023

  • Reviewed: 27 November 2023

    10
    Amazing
    • Leisure trip
    • Family with young children
    • Japanese-Style Standard Room with Ocean View - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    no.

    The hotel is situated on the sea, with an uninterrupted view, a great experience.From check-in, to the onsen, and Japanese breakfast and dinner, plus afternoon tea, we truly experienced traditional Japanese service and enjoyed it very much. From the pick up at the train station to the final drop off at the train station, the two nights and three days were the highlight of our two week trip to Japan. In particular, the lady who brought the food and beverage service to the room was very touching in her seriousness and professionalism.The receptionist is also warm and friendly, very patient and explain one by one.

    Stayed in November 2023

  • Reviewed: 22 October 2023

    10
    The staff were amazing, especially the young man looking after us.
    • Leisure trip
    • Family with young children
    • Japanese-Style Standard Room with Ocean View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything was good.

    Beautiful location. The young man looking after us and our room was absolutely amazing. The staff were very flexible about us needing to change the breakfast time. Highly recommend.

    Stayed in September 2023

  • Reviewed: 17 May 2023

    10
    Amazing romantic gateway. 10/10
    • Leisure trip
    • Couple
    • Japanese-Style Junior Suite with Ocean View - Non-Smoking
    • Stayed 1 night

    Nothing.

    Everything was perfect. Amazing romantic gateway. 10/10 Friendly staff. Amazing dinner and breakfast. Relaxing. Amazing bath.

    Stayed in April 2023

  • Reviewed: 16 May 2023

    9.0
    Very pleasant.
    • Leisure trip
    • Couple
    • Japanese-Style Standard Room with Ocean View - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    the view is excellent, especially when it’s sunny.

    Stayed in May 2023

  • Reviewed: 6 May 2023

    10
    thank you for the experience
    • Leisure trip
    • Family with young children
    • Japanese-Style Deluxe Room with Ocean View - Upper Floor - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Amazing experience. the food is delicious and the ocean view is magnificent. The staffs are all really friendly and polite. We got up early and watched sunrise from our room:)

    Stayed in May 2023

  • Reviewed: 21 April 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Japanese-Style Standard Room with Ocean View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    a bit cloudy, and can’t choose the private bath you want

    good view,nice service

    Stayed in April 2023

  • Reviewed: 29 March 2023

    10
    staffs are all professional, hotel facilities are excellent
    • Leisure trip
    • Family with young children
    • Japanese-Style Standard Room with Ocean View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    check out time is too early

    everything

    Stayed in March 2023

  • Reviewed: 5 March 2023

    10
    I would recommend to other people
    • Leisure trip
    • Couple
    • Japanese-Style Deluxe Room with Ocean View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didn’t know they have wine for sale. It would be nice if they provide drink manual for selection at dinner. It would be great if guests can do in-room shopping instead of going to gift shop.

    The hotel is on a cliff and the view is splendid. I like the dinner which entails fresh local seafood with stunning flavor and taste. The spa is fanatic with ocean view. This is an enjoyable experience.

    Stayed in March 2023

  • Reviewed: 23 February 2023

    9.0
    Great experience
    • Leisure trip
    • Group
    • Japanese-Style Junior Suite with Ocean View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Great service, foods are awesome, room very clean

    Stayed in February 2023

  • Reviewed: 20 February 2023

    10
    wonderful and a very memorable stay.
    • Leisure trip
    • Couple
    • Japanese-Style Deluxe Room with Ocean View - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    The personal touch service, the meal and the location facing the sea. The private Onsen was unbelievably huge and luxurious. Free drinks and light snacks offered at the lounge. They even washed your car FOC.

    Stayed in February 2023

  • Reviewed: 21 November 2022

    10
    Hasegawa san attended to our room and she was super detail oriented, friendly and spoke perfect eng
    • Leisure trip
    • Couple
    • Japanese-Style Deluxe Room with Ocean View - Upper Floor - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The food was too much omg hahaha

    Super good creative

    Stayed in November 2022

  • Reviewed: 29 October 2022

    9.0
    Traditional ryokan experience
    • Leisure trip
    • Family with young children
    • Japanese-Style Deluxe Room with Ocean View - Upper Floor - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Local area not as pretty as we’d hoped.

    Lovely sea view. Very traditional experience, yukata is provided and worn throughout the stay. Amazing Japanese dinner served in your room (we struggled to eat it as we are not great fish fans but that was our problem!!). Delicious Japanese breakfast. The staff don’t speak much English but they are very lovely. Great free transfer provided by the hotel from Izu-Adawara (we got Shinkansen from Tokyo to Atami and then changed to the odoriko train which costs extra). Nice onsen. Memorable experience never to be forgotten.

    Stayed in October 2022

  • Reviewed: 28 October 2022

    10
    would recommend to my friends!
    • Leisure trip
    • Family with young children
    • Japanese-Style Junior Suite with Ocean View - Upper Floor - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room is very large and quiet, but you can hear the waves. very relaxing. Staffs are friendly and nice.

    Stayed in October 2022

  • Reviewed: 23 January 2022

    8.0
    Great stay.
    • Leisure trip
    • Couple
    • Japanese-Style Junior Suite with Ocean View - Non-Smoking
    • Stayed 1 night

    Nothing

    Breakfast was good. Service was efficient. And loved that they offered to wash my car :)

    Stayed in January 2022

  • Reviewed: 12 May 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Japanese-Style Deluxe Room with Ocean View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The worst thing is I can't believe when I woke up I found someone standing besides me, IN MY ROOM! She asked me whether she can clean up the bed or not. That's terrible, I don't know how and why she came into my room when I was still sleeping! It takes so much time to arrive the hotel from Tokyo. When I arrived the hotel the reception told me I can't have dinner in hotel anymore because the restaurant in hotel is full. It was 1630 and there were only one restaurant near around the hotel. I have to go to that restaurant without any choice. Worst experience of this whole trip!

    The hotel and private bath are good and we got a excellent breakfast.

    Stayed in April 2024

  • Reviewed: 12 May 2024

    4.0
    My expectation of this property was very high and expected to be a very nice stay. However, it was not! We arrived at th
    • Leisure trip
    • Family with young children
    • Japanese-Style Deluxe Room with Ocean View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The staff were rude and have no smile when we checked in. We cannot checked in early even we just wanted to leave our luggage with the front desk. We didn’t even care if the room is ready or not because we have to go out for the day. Therefore, by the time we came back to the property, we only had the evening or near checked out time spots available for the 45 mins private hot spring.

    The 45 mins private hot spring and it was super hard to book for a time slot.

    Stayed in March 2024

Showing 1 – 25

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