nothing everything was perfect , just be aware that breakfast and dinner contained seafood, for me it was good as I like it and the fish were so good but for vegetarian people that can be a problem

The free shuttle at the train station was very appreciate, everything was perfect : comfort, beautiful, people was really professional and kind and the localisation was perfect The onsen that can be privatised was also a huge plus as well as the hot bath in the chamber

Stayed in May 2024

It was beautiful by the coast with outdoor private onsen to our room! The staff were so friendly as well and we always looked forward to breakfast and dinner service which served the most amazing food :-) we will definitely be back again!!

Stayed in May 2024

Isana resort is the perfect hidden gem accommodation. The private onsen overlooking the water was so lovely, however our favourite part of our stay was the amazing food and incredibly helpful staff. We were caught out on one day and didn't arrange transport in advance, and the staff went out of their way to drop us off at Mt Omaru on the way home from their shift. Staying here was the most special part of our trip

Stayed in May 2024

The facilities are slightly outdated now.

Great short vacation stay that you can access from Tokyo in several hours. It is really enjoyable to get relaxed both physically and mentally after hard work. The dinner provided by the resort was awesome.

Stayed in May 2024

The hospitality and friendliness of the staff was the biggest highlight for us. They truly went above and beyond to make our stay special and memorable. For example before we arrived they proactively reached out to check whether whether there was anything they could help prepare for us, and when I told them we were coming to celebrate my partners birthday, they offered to prepare welcome champagne on arrival which was so thoughtful. They also offered an opportunity to upgrade our room, which we gladly accepted. The room was unbelievable - panoramic views of the ocean, private outdoor onsen and really comfortable bedding. In addition to the private onsen, the staff let us know that guests could reserve time to privately use the hotels larger onsen on ground floor. This onsen was also lovely and a totally different experience and vibe, so we felt appreciative to be able to experience that privately too. The building is a little older but has been maintained extremely well. We found it to be very clean and full of charm. The breakfast was outstanding, showcasing a range of different Japanese techniques and cuisine. It was definitely one of our favourite dining experiences even after 5 weeks of travelling in Japan! Coffee delicious too. This was a really wonderful stay for us in all respects. An especially big thank you to the staff. Highly highly highly recommend.

Stayed in April 2024

Nothing

So fantastic and I wish to be here again

Stayed in May 2024

We did not understand the meal options. Dinners can be booked at the resort but they look like very large meals with many dishes. They are also quite expensive. Similarly the breakfast options are not clear.

Albeit a bit old, Isana is nice and quiet. We had a room with our own onsen on the balcony. Very nice. There is also a large onsen which you can reserve. We were overlook the sea which is a very short walk away. Staff were very helpful. We were fortunate to have Japanese friends who live in Izu and who took us around. Izu is an historical place. It is difficult to stay in Isana if you have no transport. The resort has few meal options, and any shop or restaurant is quiet a distance away.

Stayed in April 2024

Incredible dinner and breakfast for the price. Great staff and service View and sound of the sea, outdoor private bath.

Stayed in April 2024

Onsen facilities are a bit small and outdated.

The room had a great view and the food was great!

Stayed in April 2024

No other options for meals, hard bed and pillow

Great view, nice onsen, service was fantastic

Stayed in April 2024

Mattress wrapped

Great size room and view, and excellent quality food

Stayed in March 2024

It is very hard to navigate around the area if you didn’t come with a car. Lack of food options, no convenience stores around. We were charged extra for the breakfast which confused us a bit because our booking included breakfast, but we are trying to solve this now.

Absolutely the best service we received in Japan! Vivian and the gentlemen who drove us to the Futo station and the convenience store were lovely. Private onsen in the bedroom was amazing, which we used multiple times a day! They also have a bigger private onsen that you can book for 40 minutes just to yourself. The Japanese Breakfast was immaculate and the chef speaks English fluently.

Stayed in March 2024

The room could be configured and furnished better, maybe with clothes hooks or pegs so clothing can be hung up. We ended up using the wooden decorative room divider as clothes hanging niches. Garments don’t really fit in the armoire, which is more decorative than functional. We would have loved a water source to refill water bottles for our day treks and evenings. Otherwise, our enjoyment of the people and food outweighed any inconvenience!

We had a wonderful stay at the Isana Resort. The rooms are fairly simple but with great individual open air hot tubs with soothing mineral spring water. What stood out the most were the wonderful staff who work there and the most amazing meals we had in our entire trip. Chef Hide Kurosawa is a young energetic chef with talent beyond his years. His Maui roots gave us islanders an instant connection with him. The food was sublime; a French Japanese fusion of amazing flavors with the freshest of ingredients. The dining room has a display of the wagyu beef aging and local fish drying. Both dinner and breakfast were fantastic. The staff, especially Vivian, was so welcoming and accommodating. Vivian’s English is terrific and she was so service oriented and cheerful always. We felt like we were visiting long lost relatives. The resort is on a cliff side overlooking the ocean adjacent to small winding streets and the coastal road. We had a car, which made the stay there more convenient as it would be more difficult to tour the gorgeous Jagosaki Coast without wheels. There is nothing in the world like lying in mineralized hot spring water, looking at the stars and hearing the sound of the waves. In addition to our room’s hot tub we could reserve the private onsen for use and it was never busy.

Stayed in March 2024

Food is great!

Stayed in March 2024

The bartender could benefit from learning some basic American cocktail recipes. We ordered bourbon old fashions and they were stumped as to what goes in it. We were handed whiskey on the rocks :) Other than that, everything else was great!

This property exceeded our expectations due to the staff who went above and beyond to make us feel welcome. Vivian was very hospitable and accommodating, and such a talented pianist! Chef Hide Kurokawa's culinary creations were extraordinary. The freshly caught fish entrees were a work of art and Chef's in-house aged A5 Wagyu beef was over the top! His restaurant deserves a Michelin star!

Stayed in March 2024

Nothing. Everything is meeting my expectation.

This cozy hotel is located right next to the ocean which is exceptionally beautiful. The private semi open onsen in room is amazing. You can relax in the natural hot spring anytime you prefer while listening to the wave. The room is good size for a couple of 2 with very comfortable beds. The hotel provides personal service. All hotel staff are very helpful and cheerful. Vivian did a great job welcoming us to our room, explaining every detail on hotel facilities, meal arrangement etc. She also served meals and explained each food item to us. Thank you Vivian! Loved both the breakfast and dinner at the hotel restaurant. The food presentation, menu design, the quality are all exceptional.

Stayed in February 2024

Brilliant Recommend queen room Take cash Restaurant need to book in advance and it’s magnificent

Stayed in February 2024

A spacious room with a lovely quiet coastal view

Stayed in January 2024

Exceptional staff. Wonderful food. Beautiful location.

Stayed in January 2024

The location is a bit far from downtown. You should use a car or a taxi. However, the resort offers you a shuttle service from train stations. Overall, it's still worth to visiting there.

1. Private onsen outdoor bath in your room. 2. Delicious dinner and breakfast. 3. Good service mind. 4. Parking lots are available.

Stayed in December 2023

Keep in mind that this is a ryokan, not a traditional hotel - so, you are meant to relax and enjoy your stay! Don't book this location for a one-night layover.

We visited during the off-season. We loved the quiet neighborhood, perfect for walking and exploring as a couple. The resort itself was very well kept and beautiful! We loved that the resort was small, only having perhaps 10-20 rooms. We felt like we had individual service whenever we needed it and privacy when we didn't. The private onsen in our room had an amazing view of the coastline.

Stayed in December 2023

Wifi didn’t work the day we were there

Amazing dinner and breakfast

Stayed in December 2023

nothing

This place was 200% fantastic. The host picked me up at the train station and we headed to the resort after made a short stop at the convenience store. The resort was well decorated and just next to the seaside. I enjoyed the sunshine and rain in the private bath with the sea view, and that was so relaxing. The breakfast and 7 course-dinner was extraordinary (check out pics, they will speak for themselves) I highly recommend this place to everyone

Stayed in November 2023

The door to the private bath where we stayed kept on opening because of the wind coming from the open window. It would’ve been nice if there was a window to open and close by the private bath.

Near the beach, private bath, good food, excellent staff

Stayed in November 2023