389-0111 Nagano, Karuizawa, Nagakura 530, Japan
Based on 28 hostel reviews
5.5Cleanliness
5.8
Comfort
6.0
Location
7.0
Facilities
5.6
Staff
7.2
Value for money
6.9
Free WiFi
4.6
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Showing 1 – 25
Reviewed: 24 November 2023
Melissa
SingaporeThe toilet smelled bad throughout the stay. There were other noisy tourists that left their toothbrushes etc all around the shared sink over the two days, and the hotel did not step in to prevent this. The building was old so soundproofing was very bad - you can hear everything next door and in the corridor. Booking.com showed that WiFi was available throughout the property but at check in they claimed that wasn't the case. Towel rentals were very expensive (500yen) and they ran out on the first day of our stay. The hotel should know how many rooms and guests they will have and prepare accordingly!
The price was good compared to other properties in karuizawa The bed was alright. Can't say for the bunk beds as my friend and I got one room each though.
Stayed in October 2023
Reviewed: 21 September 2023
Toshiaki
Japanstaff ga mecha kucha Genki!
Stayed in September 2023
Reviewed: 11 May 2023
Nobuko
Japanthe toilet was shared toilet.
we played table tennis. children enjoyed it very much! thank you very much.
Stayed in May 2023
Reviewed: 26 February 2022
Lauren
United StatesCheap rates for big groups, close to the ski resort. They were very nice and left the keys for us when we arrived after closing. very friendly staff and helpful, speak English as well.
Stayed in February 2022
Reviewed: 4 January 2022
Vince
PhilippinesFacilities. Rooms and alleyways are not cozy. Very cold you need to always wear jacket.
Staff and food is very good.
Stayed in January 2022
Reviewed: 1 January 2022
Maria
Japanthe smell of the toilet was unbearable. it felt like in a public toilet
it has a billiard but we are too late to play it closes at 11.
Stayed in December 2021
Reviewed: 25 July 2021
William
United StatesBreakfast was just different breads with margarine. Drink choices are coffee, tea and water. No wifi in the rooms, no towel for drying, no bidet in the shared bathrooms and beds have very little head clearance and are not long enough if you are tall.
The locations is nice, they have a game room, the staff is nice and they have a nice bathing area.
Stayed in July 2021
Reviewed: 3 March 2024
Naoko
JapanThey should note that its a place for school excursions.
Its a nice place for a group of college or high school kids.
Stayed in February 2024
Reviewed: 25 February 2024
Bawkar
JapanThere were many problems, 1. The staff was not so friendly 2. There is no wifi in the room 3. No consent near the bed 4. No warm water to drink and wash hands 5. It is very inside 6. No proper electrical appliances (we used the microwave but suddenly the fuse droped off and then the lady said if u use it a lot then the fuse drops) I mean if you are providing the facility if it is on internet then we can use it as much as we want (for your information we were only warming up out bentos) 7. The location on the google is incorrect we lost our way because of the wrong location posted on the google map We felt, the only good thing was that we got one roof to sleep for the night just to survive… But not worth of the cost
It had many things
Stayed in February 2024
Reviewed: 5 May 2023
Magdalena
Japanwe came to the room and it wasnt cleaned from previous guests.. trash was here and there at night and morning, its very noisy with kids running here there
Stayed in May 2023
Reviewed: 10 January 2023
Trevor
Hong Kongreally bad experience
such hotel are so mean, we arrived at 10:00 pm, they had already no one on the front deak but left the room key for us to self check in. No bathroom for after 10, what a jok for such kind of hotel in Japan
Stayed in December 2022
Reviewed: 2 January 2023
Robert
United Statesproperty photos are not like what it was. the hotel reminded my family of the “Shining” the bathroom and shower facilities looked terrible. we had to find another hotel for the duration of our stay. wouldn’t recommend
Stayed in December 2022
Reviewed: 16 October 2022
Emi
Japanthere are no restaurants available around that area. And they didn't tell us about this
coin laundry
Stayed in September 2022
Reviewed: 1 January 2022
Ahmed
Japanthat it is mess and very poor service
nothing !
Stayed in January 2022
Reviewed: 25 August 2021
Cherrie
JapanThe shower room 😭
Stayed in July 2021
Reviewed: 4 January 2024
Nil
JapanThere are no comments available for this review
Stayed in January 2024
Reviewed: 17 July 2023
Laisa
PhilippinesThere are no comments available for this review
Stayed in July 2023
Reviewed: 8 June 2023
Ngo
MalaysiaThere are no comments available for this review
Stayed in March 2023
Reviewed: 15 February 2024
Rishabh
JapanThere are no comments available for this review
Stayed in February 2024
Reviewed: 11 February 2024
Biju
JapanThere are no comments available for this review
Stayed in February 2024
Reviewed: 12 March 2023
Ewa
PolandThere are no comments available for this review
Stayed in March 2023
Reviewed: 10 January 2023
Trevor
Hong KongThere are no comments available for this review
Stayed in December 2022
Reviewed: 23 December 2022
Daisuke
JapanThere are no comments available for this review
Stayed in December 2022
Reviewed: 12 February 2022
Mohd
JapanThere are no comments available for this review
Stayed in February 2022
Reviewed: 24 November 2021
Jaiswal
JapanThere are no comments available for this review
Stayed in September 2021
Showing 1 – 25
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