“The hotel is gorgeous. Stays true to the pictures. The outdoors is beautiful and the rooms are well furnished and surprisingly spacious. Truly loved the facilities there. The staff are exceptional. Always so helpful and kind. The airport pickup guy is amazing, he sets the perfect tone for the service you can expect throughout your stay. Truly amazing. Their room service menu I found rather limited in terms of options but the option provided were always well prepared and, I felt, well priced. All in all a great experience for me and my partner.”
“Staff - very friendly staff who were always willing to help
Room was cleaned regularly. One day we had bugs come into the room the next day they put in 2 mosquito coils in the room + smoke on the balcony and the big problem was solved straight away. Friendliest and most helpful staff of any hotel we have ever stayed in. Very accommodating to any needs
Atmosphere - nice to be in the rainforest away from the hustle and bustle, a unique experience. Decor and vibe in the accomodation is nice.”
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