Av . Frei Heitor Pinto, 6200-113 Covilhã, Portugal
#5 of 17 hotels in Covilhã
Guests' ChoiceBased on 260 hotel reviews
9.0Cleanliness
9.4
Comfort
9.3
Location
9.2
Facilities
9.2
Staff
9.5
Value for money
9.1
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 28, 2024
Gavin
AustraliaGreat location in a beautiful city. Staff were wonderful and really eager to help with anything required. Sport kitchen is a great idea. Would be useful to offer some cutlery though.
Stayed in April 2024
Reviewed: May 19, 2024
Samantha
United States of AmericaDrain backed up initially, but staff were quick to come and resolve. There was music until after midnight in the square across the street - not the hotels fault but something to be wary of.
Staff were helpful and friendly greeting us upon arrival. Breakfast had a good variety. Parking was convenient (although beware google.maps directions to the parking area behind the hotel, google tried to direct us to drive down a staircase). Firm beds and good pillows. Wonderful dinner at Hamburgueria Beirã nearby, a must try!
Stayed in May 2024
Reviewed: March 28, 2024
Bruna
PortugalGood location. Fantastic breakfast with vast variety. Staff were friendly
Stayed in March 2024
Reviewed: March 23, 2024
Martin
United KingdomGreat hotel, staf really helpful had to shoot off early they prepared packed lunch, really amazing
Stayed in March 2024
Reviewed: March 17, 2024
Georgios
GreeceNo dinner, but there is a cooking space
Very friendly staff, excellent location and view, nice shower, clean room, gym is good, enjoyable breakfast
Stayed in March 2024
Reviewed: February 29, 2024
Brian
United KingdomBreakfast started at 7am, which was too late for us early-risers 😟
Roomy rooms, helpful staff, convenient carpark.
Stayed in February 2024
Reviewed: February 16, 2024
Waldir
Portugalnothing at the moment
Location, overall structure, clean
Stayed in February 2024
Reviewed: February 13, 2024
Ljubiša
Bosnia and HerzegovinaAlways the same things for breakfast. Maybe a little change....
Very comfortable bed. Location.
Stayed in February 2024
Reviewed: February 2, 2024
Vijesh
IndiaThere is no more details about attractive points, and tourist location, historical area train stations, bus rout map, and from the hotel.
Allover hotel facilities
Stayed in February 2024
Reviewed: January 30, 2024
Joaoperola
PortugalNothing to report.
The breakfast was amazing! The view from the room balcony is beautiful too! Recommend the hotel for a visit in Serra da Estrela! A very pleasant experience overall!
Stayed in January 2024
Reviewed: January 25, 2024
Maria
ItalyClean and friendly staff. It has everything you need for your stay
Stayed in January 2024
Reviewed: January 16, 2024
Rafael
Portugalbreakfast and room were great for the money
Stayed in January 2024
Reviewed: January 15, 2024
Iris
BelgiumMattress a bit too hard
Stayed in January 2024
Reviewed: January 8, 2024
Nicholas
CanadaThe neighbours were a bit loud.
Comfortable bed, good shower with lots of hot water. Breakfast was tasty and had a lot of variety. Stunning views from the room and the breakfast room. Located exactly where I needed to be.
Stayed in December 2023
Reviewed: January 3, 2024
Ana
United KingdomThe staff from the gym could have done a visit and explained the machines as that did not happen.
Location was great, walking distance to city centre and all amenities. Staff and breakfast were great!
Stayed in December 2023
Reviewed: January 2, 2024
Ana
NetherlandsBooking app - not providing correct check in information
Perfect location. Very friendly staff in every service of the hotel
Stayed in January 2024
Reviewed: December 17, 2023
Rayma
United States of Americaamazing breakfast buffet.
Stayed in December 2023
Reviewed: December 5, 2023
Elisa
ItalyThe hotel is very clean, comfortable and has everything that one may need. Great position, service and breakfast. Totally recommended.
Stayed in December 2023
Reviewed: December 3, 2023
Christine
United KingdomNothing
Lovely and clean. Reception staff very helpful and polite
Stayed in December 2023
Reviewed: November 26, 2023
Alberto
PortugalDusty in my room
Everything
Stayed in November 2023
Reviewed: November 19, 2023
Graham
AustraliaAccess was a little difficult due to street works happening at the time of our visit. This was not a big difficulty an has probably now been resolved.
In a great location, just a short walk from the town centre. Parking was adjacent to the hotel and free of charge. friendly and welcoming staff. The breakfast was superb, with an excellent choice.
Stayed in October 2023
Reviewed: October 30, 2023
Drinc
RomaniaThe water was accumulating pretty fast in the shower so I needed to be fast to not let it extend in the bathroom. Also, the breakfast could be more diverse (it was identic every day of my stay), even if it was good!
I had a very pleasant week in Covilha thanks to this beautiful hotel with an amazing view from the 9th floor. Clean and comfortable. The staff provided me an umbrella for every rainy day. Loved it!
Stayed in October 2023
Reviewed: October 29, 2023
Peden
United KingdomParking wasn't brilliant, but managed.
Staff were very helpful. Good location and views.
Stayed in October 2023
Reviewed: October 22, 2023
Konstantinos
GreeceOne room has a smoking smell even if this is not allowed. I bet you could find more. I asked for a new room and the new one was perfectly fine
Nice hotel, good value, excellent gym, good location for UBI
Stayed in October 2023
Noosaville, Australia
Cape May, USA
Selva di Val Gardena, Italy
Jūrmala, Latvia
Torgon, Switzerland
Brussels, Belgium
Gjirokastër, Albania
Kuta Lombok, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content