The location is excellent and the staff is very friendly and helpful

Stayed in June 2024

Was great. Excellent service by Yulia

Stayed in June 2024

Great breakfast spread.

Stayed in May 2024

I have no warnings

The breakfast was excellent, rooms big and comfortable

Stayed in June 2024

The room temperature was high. This resulted in keeping the air conditioning on throughout night. This affected sleep due to the fan noise. Finally I believe it's time to change the duvets from winter. We stripped out the duvet from our son's bed. The cover was more than sufficient.

Location and standards of the room and hotel. The staff were very polite and helpful.

Stayed in June 2024

No response (positive or negative) to my early check in request

Convenience, location, conference facilities

Stayed in May 2024

The staff were so helpful

Stayed in May 2024

First of all the staff, we didn’t know if it was the language or the attitude but they were rude . Honestly speaking some people of the service are the worst aspect of the hotel, they need to be taught in how to treat a guest . Also it seems that there is a casino inside the hotel and the lobby smells a mixture between cigarette and cheap perfume .

Great location , close to everything, good breakfast buffet and comfortable beds

Stayed in May 2024

-

Perfect breakfast! Great location. Fantstic lobby zone!

Stayed in May 2024

n/a

I recently stayed at this hotel in the center of Bratislava's Old Town, and it exceeded all my expectations. The location is right in the heart of the city, making it incredibly easy to explore all the major attractions on foot.The room was well-maintained, providing a comfortable and relaxing environment, plus friendly hotel staff.

Stayed in May 2024

Nothing

It is a centrally located hotel, right across from the presidential palace in Bratislava. The old town, with the restaurants and cafes is a short walk away. Nice hotel, friendly staff as you would expect from a Crowne Plaza.

Stayed in April 2024

Everything is excellent except the air conditioning was not cold, even if I set the temperature to 16 it would still not be cold!

Nice clean hotel & The employees are very respectful

Stayed in May 2024

N/A

Great location near the Old Town . Excellent facilities . Good outside area well maintained . Efficient staff who were polite and friendly . An extremely comfortable room and well appointed bathroom . Good attention to detail . Everything perfect .

Stayed in May 2024

- When i arrived Pavel at the reception took all my data and made a pre-reservation for my journey. After he said that I should return back at 12-00 because the check-in before is not possible. Once I returned back around 12-00 and stayed in a lobby Pavel not only didn`t call me even if he passed 2-3 times in front of me (1 meter) but also forgot about me and that I did booking. After an additional 1 hour of waiting I was ready to go to another hotel, but decided to double-check with Pavel. HE DIDN'T recognize me (With 400 euro already pre-paid) me and said that i` couldn`t make a check-in now and that I should wait an additional 3 hours! WOW! Fortunately, Anna jumped in (probably she noticed that I was quite unhappy) and solved everything. I would like to put this hotel 9\10 starts, but my check-in experience was one of the worst that I have ever had! Except for the STRANGE behavior on the reception, I would like to highlight: - Amazing and clear room. My room was cleaner each day! Very fast and very professional. - In the room you will find everything that you need: iron, Tea, coffee, towels, bathrobe. - Nice GYM on the 1st floor - Also highly recommend you try Thai massage. That was a nice experience. - The position of the hotel is super strategic. Everything is around you. Shops, pubs, restaurants.

- When i arrived Pavel at the reception took all my data and made a pre-reservation for my journey. After he said that I should return back at 12-00 because the check-in before is not possible. Once I returned back around 12-00 and stayed in a lobby Pavel not only didn`t call me even if he passed 2-3 times in front of me (1 meter) but also forgot about me and that I did booking. After an additional 1 hour of waiting I was ready to go to another hotel, but decided to double-check with Pavel. HE DIDN'T recognize me (With 400 euro already pre-paid) me and said that i` couldn`t make a check-in now and that I should wait an additional 3 hours! WOW! Fortunately, Anna jumped in (probably she noticed that I was quite unhappy) and solved everything. I would like to put this hotel 9\10 starts, but my check-in experience was one of the worst that I have ever had! Except for the STRANGE behavior on the reception, I would like to highlight: - Amazing and clear room. My room was cleaner each day! Very fast and very professional. - In the room you will find everything that you need: iron, Tea, coffee, towels, bathrobe. - Nice GYM on the 1st floor - Also highly recommend you try Thai massage. That was a nice experience. - The position of the hotel is super strategic. Everything is around you. Shops, pubs, restaurants.

Stayed in May 2024

Location is superb, its walkable to city center from the hotel. No Issue of Taxi in Bratislava, any time you can book taxi through bolt app. its very cheap in Bratislava. Crown Plaza always provide comfortable stay so 10 out of 10 on this.

Stayed in May 2024

-

Great location, beautiful and calm terrace, and comfortable and clean rooms! Breakfast is one of the best, we ever had!

Stayed in May 2024

Very good hotel 🇽🇰

Stayed in May 2024

The unpleasant surprise was, that the Minibar in the Room was switched off and there was NOTHING inside ... not good :-( I was also told be the Reception staff, that my AMEX Platinum Privileges don't apply if I booked via Booking.com ... which is very strange :-(

The Cigar Lounge is an asset and the staff is very nice there

Stayed in May 2024

Location excellent. Room very clean and comfortable. Staff very helpful and very professional. 😃

Stayed in May 2024

Throw out the bathtub. Difficult to climb in and out of.

5-star service at a 4-star hotel. Excellent and professional staff.

Stayed in May 2024

Absolutely nothing

Besides the fantastic location that allows you to walk pretty much everywhere in the center within a few minutes, the room was spotless clean, bed was very comfortable and the stuff was super professional and friendly. I wouldn't stay anywhere else in Bratislava

Stayed in May 2024

Is it a bit outdated

Location; staff; coffee, tea, water in the rooms; breakfast

Stayed in May 2024

Room and bathroom are to small.

Location in front of tourist attraction and bus stop, very close to the inner city center. Room was very clean, good breakfast.

Stayed in May 2024

Nothing

The location is the best. Close to everything. Accross the Presidential Palace and near the old town.

Stayed in April 2024