3 Avenue Henry Chéron, 14000 Caen, France
#14 of 40 hotels in Caen
Guests' ChoiceBased on 149 hotel reviews
8.1Cleanliness
8.7
Comfort
8.7
Location
7.8
Facilities
8.2
Staff
9.0
Value for money
7.9
Free WiFi
8.2
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End of dialog contentReviewed: 1 August 2022
John
United Kingdomcan't think of anything..
lovely room, clean and quite beds very comfortable. unfortunately as we left early the next morning we didn't hav the chance to sample breakfasts was we stayed on a Monday night we missed out on the resturant.good car park secured at night
Stayed in July 2022
Reviewed: 30 June 2022
Leslie
FranceThe very high toilet seat ! and luke warm water ......
Stayed in May 2022
Reviewed: 28 June 2022
Teresa
CanadaEverything could have been better.
We did not stay once we saw our room.
Stayed in June 2022
Reviewed: 30 May 2022
Lyn
BelgiumWe had been looking forward to the delicious meal we had enjoyed in 2016 but we were sorely disappointed on this occasion.
Convenient overnight stop on our way to Brittany.
Stayed in May 2022
Reviewed: 20 May 2022
Chris
United KingdomThe restaurant was a disappointment. The food was extremely expensive for what was on the menu.
The staff were very helpful and attentive
Stayed in May 2022
Reviewed: 26 April 2022
Keith
United KingdomDark and dingy. No warm greeting on arrival and no help with baggage. Long wait for a drink in the bar - bar? When drinks came the dry white wine tasted like sherry AND €16 for an average gin and tonic is fine in a good hotel but no justification when there is only one member of staff around, no food and the place like a morgue. This is definitely not a 5* hotel. May be different when the Michelin Star chef is around and all is working? If that is the case close the hotel when he is absent! Finally, not sure a cat sitting in a chair in the bar is satisfactory
Nothing other than private parking
Stayed in April 2022
Reviewed: 11 April 2022
Andrew
United KingdomStaff were a bit cold. We had broken down and had to be recovered from the hotel. Staff weren't very helpful didnt get offered a table for dinner so just went to bed.
Stayed in March 2022
Reviewed: 4 April 2022
Frances
United KingdomThe old and fusty smell. The dust. Dark and lacking ambiance. The duvet that smelt of vomit. No food at all available on evening of arrival...ordered a pizza delivered very from Pizzahut.fr
The idea of the place beforehand. Very cheerful and helpful member of staff ..the only person around.
Stayed in April 2022
Reviewed: 18 March 2022
Arben
United Kingdomthe rooms were small and banged the head in the shower. you had to be 2ft 5 to whether the shower no one seems to speak English paid €17 euros for breakfast and was told that they can’t cook eggs because it takes to long and was offered bred and butter very rude. some of the staff were ok but my god I don’t know how this got 5 stars I would not recommend this place over priced
it was clean and good location
Stayed in March 2022
Reviewed: 27 November 2021
Elizabeth
United Kingdomnothing really
The rooms are comfortable with good amenities
Stayed in November 2021
Reviewed: 21 November 2021
Thierry
Francethe spa is ridiculous …I even didn’t go when I was about to do it. rooms are small and facilities far from a 5 star hotel :(
the restaurant is the key interest in this property.
Stayed in November 2021
Reviewed: 28 October 2021
Mohamed
BahrainThe room was not that good I have never seen a room with a toilet on side of the room and the shower and bathtub on the other. Photos should be kept to give full preview . Even location was not great Not practical at all. Way to much for its price.
Stayed in October 2021
Reviewed: 24 September 2021
Alistair
United KingdomLocation is some way away from centre town. Only one restaurant and that vastly overpriced at around €42 for very fiddly main courses. Decor is very dingy.
Large room, comfy bed, good toiletries and bath.
Stayed in September 2021
Reviewed: 17 August 2021
Linus
SwitzerlandThis establishment would benefit from being a decent 4 star hotel instead of an abysmal 5 star. Staff prepared a double bed instead of two singles and at first insisted that they hadn't received our booking.com request for singles, which was awkward as we had just arrived after a long day, one of us being ill... ...then, once they remembered they actually had received the request, instead of them inviting us to the bar or providing free spa access or showing any courtesy whatsoever, we had to find something to do ourselves... ...i.e. we paid extra for the spa, which consists of a jacuzzi as well as a little hamam and a sauna, both of which didn't heat up in the time we spent there. Breakfast buffet you'd expect of a three star hotel, with very few choices. I asked for a poached egg, which the waiter first relayed to the kitchen, only to return a few minutes later, telling me that poached egg was not possible. Kind of silly bonus: Our toilet was installed at a height that makes it impossible for normal people to rest their feet on the ground.
Restaurant very likely worth a visit. We didn't get to try it, sadly, one of us having caught a stomach flu.
Stayed in July 2021
Reviewed: 9 June 2023
Anonymous
United KingdomThe location worked for us and what we wanted to do regarding the D-day beaches, but it is about 40 min walk to the city centre! Not a problem we jumped on the no2 bus which was fun.
the staff were engaging and helpful.
Stayed in June 2023
Reviewed: 20 May 2023
Anonymous
United Kingdomthe above was our main negative breakfast not included in the price of the room booking and €18 was expensive for myself only having a little muesli and coffee not worth the €18.
location was good for our daily trips out the room had everything we needed found very strange the separate toilet had no wash basin for washing hands.
Stayed in May 2023
Reviewed: 13 September 2022
Anonymous
United KingdomThe staff were fantastic. Helpful and knowledgeable. Parking was very convenient. Breakfast was excellent.
Stayed in September 2022
Reviewed: 15 October 2023
Anonymous
United KingdomVery dark inside. The toilet was way to high and crammed in to a small cupboard, no door on the shower department which is not ideal if you want any privacy. Although the rooms are well presented, it just is not a 4 star hotel in terms of quality. Give the place a makeover and get rid of the dark paint in the corridors. The creaky corridors remind me of the haunted house at the fairground. I would stay here again as the sleep quality is excellent. The place needs bringing up to date in the bedrooms.
Location was good, but difficult to find the parking. Staff were lovely and I couldn’t fault any of them. A member of staff showed us to our room and explained how everything worked.
Stayed in October 2023
Reviewed: 12 February 2024
James
United KingdomThere are no comments available for this review
Stayed in February 2024
Reviewed: 2 October 2023
Judith
UkraineThere are no comments available for this review
Stayed in September 2023
Reviewed: 28 September 2023
Grant
Cayman IslandsThere are no comments available for this review
Stayed in September 2023
Reviewed: 9 September 2023
Camilla
ItalyThere are no comments available for this review
Stayed in August 2023
Reviewed: 25 August 2023
Elva
IcelandThere are no comments available for this review
Stayed in August 2023
Reviewed: 24 August 2023
Ray
United StatesThere are no comments available for this review
Stayed in August 2023
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