Newly renovated rooms. Location is great. Lift. Breakfast room, light and airy. Good selection of breakfast items.

Stayed in April 2024

Comfortable, clean and welcoming staff

Stayed in September 2023

The communal areas are very tired

This hotel was fine the staff and restaurant where the strongest part of my stay. The carpets in the communal areas where old and very shoddy. The room was small but adequate and clean . I was suprised to see the swans. Parking was a problem but I soon got over that . I would stay there again due to the staff

Stayed in August 2023

No tea or coffee provided. Daughter found the sofa bed rather hard but that was a personal opinion. Was a particularly windy evening when we stayed and the wind whistled loudly along the corridor though eventually we solved the problem by blocking the gap under the door with a towel. Much of the previously free parking in the area is now pay only after 9am and free again after 7pm though you get an hour free if you register . The hotel is on the edge of this zone so it is possible with a bit of searching to find free parking not too far away and the hotel has a map detailing the zones and tariffs .

Nice newly decorated apartment situated on the top floor ( lift only went up to floor below then stairs ) in a separate but adjacent part of the hotel. Only there one night but it had small kitchen with utensils, pans and cutlery to enable a comfortable stay for a few days.

Stayed in August 2023

-pleasant vintage atmosphere -kind and helpful staff -clean rooms -their dishes at the restaurant were very tast

Stayed in July 2023

No option for late dinner or gluten free

Stayed in June 2023

I appreciated the welcome, and the flexibility about my bicycle. The breakfast was good.

Stayed in May 2023

No milk on tea /coffee tray in room. Entry card also operated lighting in room so if someone wanted to stay in room no lights. We did get another so problem solved. Room very hot even with radiator switched off. Rooms rather compact.

The breakfast was good plenty of choice. We had evening meal which was included in our stay, there was a difference in the value of the meal from what was on our booking info and what the hotel were allowing. Even their web site differed. Great location, plenty of parking, close to shops ect.

Stayed in February 2023

Some of the fittings were old and the room floor sloped

Central location. Was meant to stay at the studio down that stank of smoke.

Stayed in September 2022

couldn’t get a drink or coffee in the bar/restaurant without a meal

Good value, 2 star hotel with facilities that match the rating. love the freshly squeezed orange juice for breakfast

Stayed in July 2022

Horrible carpet - old and stained. Hair dryer didn't work.

Good location and friendly staff. Room very comfortable and a good size for a single.

Stayed in May 2022

Good continental breakfast,

Stayed in February 2022

nothing

I liked this hotel as is was a traditional seaside hotel and different from the chains also it had an excellent bistro

Stayed in December 2021

Good arrangement for breakfast buffet. We have been using the hotel for years and love it's value for money and it's location.

Stayed in November 2021

I was Very pleasantly surprised. Nothing whatsoever to moan about. Easy, lovely reception and a great room for the price. Thanks

Stayed in September 2021

There had been a water leak from the room above and the bedroom carpet had an unavoidable wet patch. Arrived late and was subject to an automated check in which worked well but would have been better if a member of staff had been around. No food available after 10pm but managed to get a hot drink. Looks like the owners have made a real effort to provide clean and comfortable rooms but the hotel is sadly marred by the shabby exterior and public areas.

First floor suite, really comfortable bed, fabulous bathroom (spotlessly clean). Breakfast was average but buffet constantly replenished. Helpful staff at checkout - no English spoken (hurrah!).

Stayed in September 2021

The balcony needs to be clean. Even if the birds were always flighting .

I like the location and the room,

Stayed in May 2024

As per previous review, its amazing value, quality and staff. A 2 star with 3 star facilities and 5 star staff

Stayed in October 2023

The room did not look like any of the photos in the booking app. The room was not clean. There was a layer of dust on the bedside tables. The sheets were dirty. However, when we reported the dirty sheets, they gave us some fresh clean sheets.

The location was good.

Stayed in September 2023

I cant think of any improvements that would not generate investment and place it firmly in the 3 star category. Perhaps a pulldown flyscreen in front of the window?

From the first contact at check in to the last at checkout the staff were very friendly, respinsive and accomodating. It's a 2 star hotel with confort levels of a good 3 star, and staff of a 5 star. Yes the rooms are on the smaller side and don't expect a nespresso machine in your room but what you get is miles above what you would get in a 2 star chain hotel. It's clear that the staff really take pride and joy in their work. But just as much, the owners have clearly done their research and went for quality when refurbishing the hotel. It shows a flair and attention to detail unseen in any 2 star i've ever been or most 3 stars for that matter. It is so nice to see some people still uphold standards even when choosing to cater in a very reasonably priced segment. Oh and did i mention every corner of the hotel was spotless? No dust, stains, worn linnen, all things quite comon in 2 stars

Stayed in September 2023

The property was clean, spacious and comfortable.

Stayed in April 2023

very comfortable, stylish, excellent breakfast, good staff.

Stayed in September 2022

Room very tired and small. self service reception and I missed option of ordering breakfast. Tried to order breakfast next morning ( buffet) and was curtly told “no booking no breakfast”

not much

Stayed in July 2022

No hotel parking.

We arrived on a cold winter's late afternoon. There was ample parking around though no hotel car park. To be fair externally it looks tired, but inside it was warm, clean, friendly and welcoming. We had booked half board and the dinner was excellent and the breakfast good. I would highly recommend this hotel and was surprised to see that the in season price was not too bad either.

Stayed in November 2021